Experience

Raytheon Technologies

• United States
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Financial Planning and Analysis Manager

  • Nov 2021 - Present



Riverside Insights

• United States
• Research Services
• 100 - 200 Employee

• Technical Experience Manager

  • Jun 2020 - Nov 2021

  Lead a 16-person customer-facing technical support team and up to a 70-person team during seasonal high volume periods. Responsible for creating a culture focused on continuous improvement through new technologies and process changes. Compile, analyze, and make data-driven decisions cross-functionally with product and platform teams to improve systems and processes focused on the customers experience. Lead a 16-person customer-facing technical support team and up to a 70-person team during seasonal high volume periods. Responsible for creating a culture focused on continuous improvement through new technologies and process changes. Compile, analyze, and make data-driven decisions cross-functionally with product and platform teams to improve systems and processes focused on the customers experience.



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Assistant Director of Information Services

  • Nov 2019 - Jun 2020

  Led 13-person team managing information technology support for 5 organizations with 10,000+ users. Manage communications plans and operations, network engineering/operations and help desk support for operations center supporting units during field operations. Negotiate and manage IT contracts.

• Battalion Communications Officer

  • Apr 2017 - Nov 2019

  Led 17-person team planning, resourcing, and analyzing data to allow communications across Pacific Region for 750-person battalion. Utilized radios, satellites, and multiple networks to provide redundancy in tactical communications. Managed maintenance and accountability for $9 million of equipment.

• Battalion Plans Officer

  • Oct 2016 - Apr 2017

  Cross-functionally led 4-person team planning and coordinating resources for future operations for 550-person battalion. Planned and facilitated mobile-ready force for operations in the Middle East, platoon and company-level tactical evaluations, platoon leader certifications, and relief-in-place with incoming units.

• Executive Officer

  • Jan 2016 - Oct 2016

  Second-in-command of 140-person company in US and for 5 months in abroad. Led 15-person headquarters element and 3 peer platoon leaders to support company. Planned and resourced training. Managed accountability, maintenance and employment of $75 million of property shipped to multiple countries.

• Rifle Platoon Leader

  • Oct 2014 - Jan 2016

  Led 45-person team in rigorous combat training cycle. Planned and resourced training. Maintained and employed over $14 million of equipment including Bradley fighting vehicles and communications assets.

• Assistant Operations Officer

  • May 2013 - Oct 2014

  Assistant operations officer for an organization of over 700 Soldiers. Responsible for the Digital Training Management System, generating unit readiness report, daily mission orders, and unit safety Officer.