Sertug Yilmaz

Information Technology Project Manager at Softtech
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Contact Information
us****@****om
(386) 825-5501
Location
TR
Languages
  • English Full professional proficiency
  • Turkish Native or bilingual proficiency

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Hatice Gözde Törün

Sertug is a highly skilled project manager. He can manage simultaneous projects with ease, under extremely stressful conditions. He can see the overall project, and analyze risks at the very beginning. He is also a very positive person, excellent team player, visionary, responsible and hard-working. Sertuğ can be trusted both large-scale and small-scale projects.

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Credentials

  • Introduction to Cyber Security
    Cisco Networking Academy
    Nov, 2018
    - Nov, 2024
  • ITIL Foundation
    -
    Apr, 2013
    - Nov, 2024
  • Project Management Professional (PMP)®
    Project Management Institute
    Jul, 2013
    - Nov, 2024
  • CCNA
    -
    May, 2011
    - Nov, 2024
  • CCNP
    -
    May, 2011
    - Nov, 2024

Experience

    • Türkiye
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Information Technology Project Manager
      • Feb 2019 - Present

       Preparing Master Plan with Isbank business units and finalize an agreement through master plan events.  Organizing backlog refinement events (Garden) with project teams and make planning based on business priorities  Guiding and coaching the team and Isbank business units on how to use Agile/Scrum practices and values  Backlog tracking, burn down metrics, velocity, and capacity planning  Preparing executive and technical detailed reports about the project deliverables  Preparing Master Plan with Isbank business units and finalize an agreement through master plan events.  Organizing backlog refinement events (Garden) with project teams and make planning based on business priorities  Guiding and coaching the team and Isbank business units on how to use Agile/Scrum practices and values  Backlog tracking, burn down metrics, velocity, and capacity planning  Preparing executive and technical detailed reports about the project deliverables

    • Türkiye
    • E-Learning Providers
    • 100 - 200 Employee
    • Software Project Manager
      • Mar 2016 - Mar 2018

       Acts as a primary point of contact to the project’s Executive Sponsor, who defines or represents Customer learning strategy and goals  Serves as the project manager of the Enocta-Customer relationship within the domain of project strategy, implementation and adoption  Played a lead role in ensuring an effective communication strategy for the project, including communicating and consulting with key internal and external stakeholders  Assisted to create a short and long-term program plan that reflects Customer’s priority initiatives, discrete learning projects and recurring requirements  Documents project requirements to ensure that deliverables are met on time and within boundaries; escalates changes to project scope or time frames to the appropriate stakeholder(s)  Prepared project plans, progress, status or action reports as defined by mutual agreement between Customer and Enocta to provide communication and visibility to program-related activities  Assess and analyse project risks based upon direct observation as well as project team member and client specific feedback Show less

    • Türkiye
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Project Manager
      • Oct 2013 - Dec 2015

       Responsible from key performance metrics of projects (Standards, Capex Management, EBITDA, Project prioritization, Evaluation)  Prepares weekly, monthly, quarterly, and adhoc status reports and executive decks of key projects, overall portfolio status, organizational financials, and KPI measures for both internal and external stakeholders (A portfolio of about 80 projects / year)  Managed and organise project teams including engineers, software developers, designers and sales.  Collaborate with cross functional teams residing on different geographies, to deliver the project’s success criteria, on time and on budget. Developed and maintained project/portfolio metrics to improve processes project performance Managed project finance: ensure financial system monitoring  Supported the IT organization with forecasts and recommends on scheduling to meet project objectives  Managed and worked with PM tools such as MS Project, Primavera and Jira.  Managed and mentored project managers Bid Management Process: Responsible for the proposal of bids to existing or prospective clients for projects. Show less

    • System & Application Administor
      • Oct 2011 - Dec 2013

      - Manage IT & Car Park System projects- Budget Management and Planning- Developing detailed work plans, project schedules, systems budgets, risk management and resource planing in conjunction with project team members and other involved IT departments.- Managing the subcontractors of CPS for IT operations.- Customer Management- Defining tender documents, technical specs and BOQ for car park systems.- Publishing weekly, monthly reports of Technical Operations- Preparing executive and technical detailed reports about the living system and its problems, presentations for improving system capability and explaining needs of the business- Coordinating basic training to end-user on the use of car park systems Show less

    • Team Leader
      • Sep 2006 - Sep 2011

      - Responsible for support on range of networking products includes, monitoring network performance, VLan assignments and inventory of devices- Supporting implementation process by enabling the customer to clarify designs as well as providing original designs to meet customer requirements.- Hold regular training sessions to external customers and internal users on new products and product updates, as well as ongoing daily updates.- Provide solutions with vendors on airlines internetwork connection problems- Planned, scheduled and directed maintenance on range of aviation systems and End User computing technologies- Attend training and workshops to provide knowledge of new/used system technologies in all aspects and products.- Responsible for reporting due to service center logs, feedbacks to the management group and use service center reports to co-ordinate teams to improve current process- Plan and maintain meetings with external and internal customers for understanding requirements and define the best solution Show less

Education

  • Başkent Üniversitesi
    Bachelor of Business Administration (BBA), Management Information Systems, General
    2000 - 2005
  • Yuce Fen Lisesi
    1997 - 1999

Community

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