Experience

Lake Nona Wave Hotel

• United States
• Hospitality
• 1 - 100 Employee

• People Services Generalist

  • Jul 2022 - Present

• People Services Coordinator

  • Oct 2021 - Present



Grupo Gloria Comercial

• Santo Domingo

• Retail Sales Manager

  • May 2016 - Jul 2021

  General supervision of staff and the quality of services provided. Responsible for monitoring all sales transactions and analysis variations. Daily reconciliation of sales income for management of bank deposits. Recruitment, talent selection process and training of personnel. Responsible for quarterly budgets and administrative reports to ensure metrics and goals were met. Active participant in the organization development plan, through reinforcing strategies, structure and processes. General supervision of staff and the quality of services provided. Responsible for monitoring all sales transactions and analysis variations. Daily reconciliation of sales income for management of bank deposits. Recruitment, talent selection process and training of personnel. Responsible for quarterly budgets and administrative reports to ensure metrics and goals were met. Active participant in the organization development plan, through reinforcing strategies, structure and processes.



Everest University-Pompano Beach

• Higher Education
• 1 - 100 Employee

• Student Admissions Representative

  • Oct 2012 - Feb 2016

  Recruited, interviewed and advised potential students regarding suitable program offerings in accordance with the student’s desires, and objectives. Reviewed eligibility requirements, including the application of policies, procedures, and documentation regarding the admissions process. Attended and participated in student fairs to promote career opportunities. Recruited, interviewed and advised potential students regarding suitable program offerings in accordance with the student’s desires, and objectives. Reviewed eligibility requirements, including the application of policies, procedures, and documentation regarding the admissions process. Attended and participated in student fairs to promote career opportunities.



Four Points by Sheraton

• Hospitality
• 700 & Above Employee

• Leisure Travel Sales Manager

  • Oct 2010 - Jul 2012

  Direct handling of the wholesale market segment, responsible for all FIT contract negotiations. Worked alongside property revenue manager, monitoring and analyzing receptive operator’s production volume to ensure adequate inventory and base business. Developed and implemented a business plan and sales strategy for the leisure market to ensure all sales goals were met and the penetration of new markets were achieved. Managed the leisure market segment through client solicitation, telemarketing and client inquiries. Conducted sales calls both locally and in feeder market cities to solicit business. Attended trade shows and conferences such as Pow Wow, NTA and La Cumbre to promote hotel awareness and maintain positive client relations.



Sheraton Suites Orlando Airport

• United States
• Hospitality
• 1 - 100 Employee

• Sales Coordinator

  • Nov 2007 - Jul 2010

  Monitored catering revenue and client’s budget while coordinating all meetings, banquets and catered events. Negotiated catering contracts with clients. Communicated with related event departments to ensure successful event coordination while maintaining a professional and cordial line of communication with hotel colleagues. Updated account files while adhering to specific maintenance procedures. Organized and verified accuracy of guest folios. Accurately posted consumed revenue, settled master accounts.



Boston School of Modern Languages

• Boston, MA

• Student Services Coordinator

  • Jan 2005 - Aug 2007

  -Recruited international students from all over the world. -Advised international students in matters regarding immigration and cultural adjustment. -Represented the institution in various trade shows to promote the school programs. -Provided support to the marketing team, assisting with presentations, materials, and research. -Provided comprehensive student support services and facilitated their academic success. -Recruited international students from all over the world. -Advised international students in matters regarding immigration and cultural adjustment. -Represented the institution in various trade shows to promote the school programs. -Provided support to the marketing team, assisting with presentations, materials, and research. -Provided comprehensive student support services and facilitated their academic success.