Experience

Acuity Insurance

• United States
• Insurance
• 700 & Above Employee

• Business Analyst

  • Jan 2022 - Present

  -Collaborate with an agile team to research, test, and document business systems -Researched ways to foster connections between employees working in-person, hybrid, and remote as part of a strategic initiative team -Collaborate with an agile team to research, test, and document business systems -Researched ways to foster connections between employees working in-person, hybrid, and remote as part of a strategic initiative team



CURT G. JOA INC.

• United States
• Machinery Manufacturing
• 100 - 200 Employee

• Documentation Team Coordinator

  • Jul 2019 - Jan 2022

  -Coordinated a cross-functional team to deliver customer documentation and training projects-Responsible for driving innovations in best practices, technology, content creation, and delivery methods for customer documentation and training-Cross-functional to marketing and completed document design, photo and video editing projects-Co-Chair of Charitable Giving Committee

• Technical Writer

  • Jun 2012 - Jul 2019

  -Created procedures and illustrations for customer documentation-Organized and published customer user manuals-Developed content for customer training programs