Experience

Malfer & Associates, Compass Realty Group

• United States
• Real Estate
• 1 - 100 Employee

• Realtor

  • Jan 2023 - Present



Compass

• United States
• Real Estate
• 700 & Above Employee

• Agent Experience Coordinator

  • Dec 2021 - Jan 2023



Tiffany Marble Inc

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• Regional Manager

  • Oct 2019 - Nov 2020

  Formalized sales process to enhance operations and promote the acquisition of new clients. Assessed effectiveness of sales representatives and implemented courses of action to rectify weaknesses. Met regional sales objectives by developing and implementing sales strategies, coordinating sales team, and servicing key accounts to fortify business relationships. Analyzed regional market trends to discover new opportunities for growth. Established plans for pursuing new client groups and product opportunities. • Created and implemented social media initiatives, growing following and clientele by 48%. • Generated sales lead for a team of 5 in cities throughout the region. • Handled Multiple Projects valued at over $150,000 Show less



BLDWN

• United States
• Apparel & Fashion
• 1 - 100 Employee

• Assistant Manager

  • 2018 - 2019

  Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results. Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team. Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability. • Supervised and trained over 20 staff. • Sold over $400K in product on average each year. • Held bi-weekly meetings to ensure team were up to date on products, promotions, and best practices. • Developed store goals and individual team members to grow a store with $2M in yearly sales. Show less



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Men's Stylist

  • 2018 - 2018

  Guided clients to imaginative clothing and accessory combinations via brainstorming and expert direction attuned to client's taste and needs. Verified pleasing product display and accessibility for client's shopping experience by monitoring sales floor, stocking inventory and replenishing products. Exuded excitement about how specific fashion products could vitalize client's appearance, image and confidence. Educated clients regarding future promotions, sales and upcoming events, stressing potential benefits to client. Extended sales support to fitting room by proposing complementary products and checking in periodically to offer fashion expertise and perspective. Assisted clients with access to stylist technology for Nordstrom including, The Nordy Club, Trunk Club, Black Tux, etc. • Assisted with training and onboarding of 5 new associates. • Sold a record breaking $650K in one year. • Promoted exceptional customer service bringing over 10% new clients. • Consistently met and exceed sales goals by 25% each month and quarter. • Recognized for top sales in both the department and the region. Show less



Cole Haan

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • 2017 - 2018

  Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members. Led teams in planning, implementation and execution of merchandising and operating initiatives. Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store. Maintained organized store, responded to customer complaints and answered questions quickly. Assisted with scheduling, updating sales figures, and sales goals for employees. Ensured store operations were handled including reporting, opening/closure, deposits, etc. • Supervised and mentored 15 staff members. • Recognized as top sales store during holiday season for over 3 weeks. • Managed clientele of over 20 on average each week. Show less



Halls Kansas City

• United States
• Retail
• 1 - 100 Employee

• Style Expert

  • 2016 - 2017

  Focused attention solely on client through entire sales process, including closing sale, cashiering, packaging and offers for further help. Designed and displayed innovative store and window displays using tasteful mannequins and visual images. Developed inventive and compelling base sales pitch, customizing it to meet specific client passions. Pinpointed clients' color palettes by exploring skin tone, hair characteristics, preferences and tastes. Worked closely with high-profile clients to provide one-on-one administrative support, including estate management, household management and property management. Collaborated with buying office to ensure correct merchandise was ordered and they were aware of regional trends. • Handled a $1M book of business, 40% above average. • Managed over $1M in sales through providing exceptional customer service. • Consistently met and exceeded sales quotas weekly and monthly. • Assisted with planning 6 special events for the store including style events and fashion shows. • Achieved membership of the $750K club within first year. Show less