Experience

Tech Elevator

• United States
• Education Administration Programs
• 700 & Above Employee

• Java Development Bootcamp Student

  • May 2023 - Present

  Currently enrolled as a Java coding bootcamp student at Tech Elevator. Below is a list of projects I've completed or am currently working on: - Vending Machine Simulator - Venmo-Like Payment Client Service Application Currently enrolled as a Java coding bootcamp student at Tech Elevator. Below is a list of projects I've completed or am currently working on: - Vending Machine Simulator - Venmo-Like Payment Client Service Application



Rady Children's Hospital-San Diego

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Network Technician

  • Jan 2022 - Apr 2023

  ● Managed and upgraded VoIP infrastructure (CUCM, UCCX, Unity, Cisco Jabber, IP phones, voice gateways) ● Administered phone configurations, route and translation patterns, route groups & patterns, batching, and DNs ● Maintained network and telephony infrastructure in over 20 locations across San Diego county ● Upgraded and replaced network infrastructure (routers, switches, voice gateways) on an as-needed basis ● Identified and troubleshot network & telephony issues, such as… Show more ● Managed and upgraded VoIP infrastructure (CUCM, UCCX, Unity, Cisco Jabber, IP phones, voice gateways) ● Administered phone configurations, route and translation patterns, route groups & patterns, batching, and DNs ● Maintained network and telephony infrastructure in over 20 locations across San Diego county ● Upgraded and replaced network infrastructure (routers, switches, voice gateways) on an as-needed basis ● Identified and troubleshot network & telephony issues, such as tracing terminations, wall plate & port replacements Show less ● Managed and upgraded VoIP infrastructure (CUCM, UCCX, Unity, Cisco Jabber, IP phones, voice gateways) ● Administered phone configurations, route and translation patterns, route groups & patterns, batching, and DNs ● Maintained network and telephony infrastructure in over 20 locations across San Diego county ● Upgraded and replaced network infrastructure (routers, switches, voice gateways) on an as-needed basis ● Identified and troubleshot network & telephony issues, such as… Show more ● Managed and upgraded VoIP infrastructure (CUCM, UCCX, Unity, Cisco Jabber, IP phones, voice gateways) ● Administered phone configurations, route and translation patterns, route groups & patterns, batching, and DNs ● Maintained network and telephony infrastructure in over 20 locations across San Diego county ● Upgraded and replaced network infrastructure (routers, switches, voice gateways) on an as-needed basis ● Identified and troubleshot network & telephony issues, such as tracing terminations, wall plate & port replacements Show less



TEKsystems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Network Technician

  • May 2021 - Jan 2022

  ● Managed and upgraded VoIP infrastructure (CUCM, UCCX, Unity, Cisco Jabber, IP phones, voice gateways) ● Administered phone configurations, route and translation patterns, route groups & patterns, batching, and DNs ● Maintained network and telephony infrastructure in over 20 locations across San Diego county ● Upgraded and replaced network infrastructure (routers, switches, voice gateways) on an as-needed basis ● Identified and troubleshot network & telephony issues, such as… Show more ● Managed and upgraded VoIP infrastructure (CUCM, UCCX, Unity, Cisco Jabber, IP phones, voice gateways) ● Administered phone configurations, route and translation patterns, route groups & patterns, batching, and DNs ● Maintained network and telephony infrastructure in over 20 locations across San Diego county ● Upgraded and replaced network infrastructure (routers, switches, voice gateways) on an as-needed basis ● Identified and troubleshot network & telephony issues, such as tracing terminations, wall plate & port replacements Show less ● Managed and upgraded VoIP infrastructure (CUCM, UCCX, Unity, Cisco Jabber, IP phones, voice gateways) ● Administered phone configurations, route and translation patterns, route groups & patterns, batching, and DNs ● Maintained network and telephony infrastructure in over 20 locations across San Diego county ● Upgraded and replaced network infrastructure (routers, switches, voice gateways) on an as-needed basis ● Identified and troubleshot network & telephony issues, such as… Show more ● Managed and upgraded VoIP infrastructure (CUCM, UCCX, Unity, Cisco Jabber, IP phones, voice gateways) ● Administered phone configurations, route and translation patterns, route groups & patterns, batching, and DNs ● Maintained network and telephony infrastructure in over 20 locations across San Diego county ● Upgraded and replaced network infrastructure (routers, switches, voice gateways) on an as-needed basis ● Identified and troubleshot network & telephony issues, such as tracing terminations, wall plate & port replacements Show less



California State University, Los Angeles

• United States
• Higher Education
• 700 & Above Employee

• ITS Client Service Assistant

  • Aug 2020 - Apr 2021

  ● Provided Tier I technical support to end users (staff, faculty, students) ● Assisted in reducing average ticket response time by over 50% ● Configured Active Directory user accounts in conjunction with Microsoft Identity Manager (MiM) ● Provided Tier I technical support to end users (staff, faculty, students) ● Assisted in reducing average ticket response time by over 50% ● Configured Active Directory user accounts in conjunction with Microsoft Identity Manager (MiM)



City of Glendale, CA

• United States
• Government Administration
• 700 & Above Employee

• Buyer I

  • Mar 2020 - Aug 2020

  ● Verified procurement procedures comply to City mandates and guidelines ● Reviewed all software agreements, service agreements, commodity purchases, and public works contracts ● Verified procurement procedures comply to City mandates and guidelines ● Reviewed all software agreements, service agreements, commodity purchases, and public works contracts



California State University, Los Angeles

• United States
• Higher Education
• 700 & Above Employee

• Buyer Trainee

  • Oct 2018 - Mar 2020



Mobosource

• El Monte, CA

• Print Specialist/IT Aide

  • Mar 2016 - Oct 2018



ZAGG, Inc.

• United States
• Computers and Electronics Manufacturing
• 300 - 400 Employee

• Sales Associate

  • Jan 2014 - Sep 2015