Experience

Grace Christian University

• United States
• Higher Education
• 100 - 200 Employee

• Remote Academic Advisor/Online Undergraduate Programs

  • Aug 2022 - Present

   Provides academic performance coaching to students who are either on academic probation or returning from academic suspension in the online undergraduate program. Extends retention outreach and engagement to students by phone, text, or email for academic and personal encouragement and support. Advises and assists students with schedule changes, writing services, and other requests, as needed. Communicates with other departments at Grace regarding the student’s academic progress. Incorporates team collaboration with the integration of new work processes.

• Remote Enrollment Advisor/Online Undergraduate Programs

  • Nov 2021 - Aug 2022

   Followed up on incoming leads from prospective students. Advised prospective students about degree programs. Processed entry paperwork for the student when entering the university. Extended retention outreach and engagement to students in their first class by phone, text, or email for academic and personal encouragement and support. Communicated with other departments at Grace regarding the student’s academic progress.



Alabama Department of Mental Health: Community Services

• Administrative Support Assistant II

  • Mar 2019 - Jan 2020

   Assistant to the Agency Director and provided office management and administrative support to leadership team and staff. Handled logistics for new office location including mail services, office equipment, furnishings, and decorations. Coordinated and facilitated regional meetings for agency providers and clients. Provided additional administrative support to Community Services, Early Intervention, Advocacy, Autism, and the Deaf Services teams. Served as a liaison for clients with intellectual and developmental disabilities, along with assisting affiliate providers who offered associated services. Created spreadsheets and maintained the residential roster for monitoring homes and day programs.



Alabama Department of Transportation: Traffic Management Center

• Administrative Assistant II

  • Apr 2017 - Feb 2019

   Assistant to two departmental engineers. Supported a team of 40 peers. Processed bi-weekly payroll for team members. Facilitated cybersecurity trainings for departmental drivers. Maintained the vehicle mileage report.  Assistant to two departmental engineers. Supported a team of 40 peers. Processed bi-weekly payroll for team members. Facilitated cybersecurity trainings for departmental drivers. Maintained the vehicle mileage report.



Alabama Department of Transportation: Administration

• Administrative Support Assistant II

  • Jul 2016 - Apr 2017

   Responsible for scheduling interviews. Facilitated onboarding for new employees. Typed agency forms for new hires. Handled and maintained confidential data and employee records. Administered background checks for new employees.  Responsible for scheduling interviews. Facilitated onboarding for new employees. Typed agency forms for new hires. Handled and maintained confidential data and employee records. Administered background checks for new employees.