Chief Impact Officer

• Apr 2023 - Present

Chief Experience Officer

• Jan 2022 - Apr 2023

Director of Customer Experience

• Oct 2017 - Jan 2022

Leading the charge for a "WOW" customer experience helping to generate a 2,100% growth rate over a 3 year period resulting in a coveted place on the 2019 & 2020 INC 5000 Fastest Growing Companies in America lists. ASI Counselor Magazine's 2019 Fastest Growing Promo Distributor (2nd). Ranked #7 on Orange County Business Journal's Fastest Growing Private Companies for 2019 (Small Business). Passionately enjoy helping our loyal clients make a difference in the lives of current and former foster youth all through simple, everyday business transactions. Show less

Director of Promoting Good

• Aug 2015 - Oct 2017

Doing Good Works is a business of purpose! We leverage the print, promotional advertising, and custom packaging sectors to ultimately help make life-changing outcomes for at-risk and foster youth. Everyday business needs + life changing outcomes funded by those business purchases = Better world!• Digital marketing including social media, blogging, content/copy creation, email campaigns• Create digital design/print through Adobe Creative Cloud to market and drive brand image• Facilitate branded merchandise sales through the purchasing pipeline• Search Engine Optimization and keyword targeting and development• Web page development, optimization, and maintenance across all sites.• Analyze website traffic through Google Analytics (certified by Google).• Market to help leverage business models to create jobs for emancipated foster youth Show less

Director of Operations

• Aug 2014 - Aug 2015

• Manage all areas of the marketing company and facilitate the promotional products process • Facilitate proper company work-flow through production sheets and internal company analysis • Oversee and maintain relationships with the in-house embroidery, screen-printing, and print shop process and distribution as well as their respective employees • Create print design/proofing through Adobe to provide accurate product development • Ensure customer satisfaction through prompt responses and order production • Research and create strategic plans for clients through consultation to best market the business Show less

Director of Worship

• Aug 2014 - Aug 2015

• Direct and coordinate worship for the Sunday 8:45 and 10:30am services. • Tasks include singing, playing guitar, coordinating bands, facilitating rehearsals, and communicating efficiently with the church staff. • Direct and coordinate worship for the Sunday 8:45 and 10:30am services. • Tasks include singing, playing guitar, coordinating bands, facilitating rehearsals, and communicating efficiently with the church staff.

Marketing Assistant

• Aug 2012 - Aug 2014

• Managed company website and maintained SEO resulting in high organic Google results for website and blog, improving traffic to the website, and direct order fulfillment • Wrote editorial content on blog to increase company awareness and drive traffic to website • Managed social media marketing using Facebook, Pinterest, LinkedIn, Twitter, and Instagram to achieve a strong fan-base and improve conversion to sales • Successfully conducted weekly email campaigns through InfusionSoft and Constant Contact leading to increased website traffic and leads • Attended and conducted trade show exhibits to market and grow the business Show less

Guitar Instructor

• Jul 2010 - Jun 2013

• Professionally taught private acoustic and electric guitar lessons for all ages and any skill level • Taught at Saddleback Church's Muchow Academy of Music. • Professionally taught private acoustic and electric guitar lessons for all ages and any skill level • Taught at Saddleback Church's Muchow Academy of Music.

Front Office Assistant

• May 2010 - Mar 2013

• Managed online billing through proficiency in DB Consultants software • Facilitated patient experience from start to finish including phone calls and patient scheduling • Coordinated with other areas of the practice to improve efficiency and unity • Managed online billing through proficiency in DB Consultants software • Facilitated patient experience from start to finish including phone calls and patient scheduling • Coordinated with other areas of the practice to improve efficiency and unity