Experience

Cyber Security
• IT Services and IT Consulting
• Client Executive

  • Dec 2021 - Present


Rewire

• Netherlands
• IT Services and IT Consulting

• System Operations Manager

  • May 2020 - Dec 2021

  • Serving as the main point of contact and general liaison for assorted partners and vendors.• Directing the design, implementation and development of the systems and programs to meet management and company’s information needs.• Provider management: working with vendors to set partnerships, negotiating fees, service and agreements. Managed their SLAs and implemented the most suitable product for the company.• Worked side-by-side with the leadership and overall team to help identify and set corporate objectives and KPI’s to measure success and progress.• Collaboration with different departments (R&D, BI, product, finance) to ensure solutions and applications meet. • Led improvement processes that drive optimal results.• Technical background and matrix management Show less

• Customer Success Specialist

  • Jan 2020 - May 2020

  - Interacted with customers & resolved issues to improve customer experience- Provided answers by identifying problems, researching and guiding the customer- Multitask between different communication channels- Ability to work independently and under pressure



Hanoar Hatzioni

• Education Administration Programs
• 1 - 100 Employee

• Director Of Operations

  • Feb 2019 - Nov 2019

  - Headed all education and logistical matters for customers visiting Israel - Managed the planned and unpredicted issues taking place in the field - Lead groups of more than 200 people - Managed relationships with suppliers and customers - Supplier/partner management - Headed all education and logistical matters for customers visiting Israel - Managed the planned and unpredicted issues taking place in the field - Lead groups of more than 200 people - Managed relationships with suppliers and customers - Supplier/partner management



Ing Manuel Berger y Cia

• Customer Success Manager

  • Jan 2015 - Jan 2019

  • Managed the sales process of the new business/project opportunities including negotiations and closure of new business and partner contracts. Implemented and designed sales strategy and account plan. • Pre-sale activities, Project success, renewals • Accomplished and developed long – term partnerships with big companies in LATAM & Spain. • Worked with strategic clients on-site, providing advanced training workshops assisting during the implementation phase of the system. • Conducted remote and face-to-face presentations and demonstrations. • Worked closely with Sales and R&D departments to enhance a unique and proprietary technology. • Developed high-quality business strategies and plans ensuring their alignment with KPI’s and short-term and long-term objectives Show less



Uruguay

• Uruguay
• Online Media

• Head of Security Awareness

  • Apr 2010 - Jan 2015

  • Background in Intelligence technologies and methodologies. • Built & managed a growing team as the business grows, including recruitment, onboarding, and professional development. • Experience with global customers, governments and state agencies in the intelligence/security industry • Profound knowledge of WEBINT / OSINT / Data Mining concepts and methodologies • Performed a variety of web intelligence analysis and investigation tasks. • Practical training experience in the intelligence/security industry Show less



Embajada de España

• Government Administration
• 1 - 100 Employee

• Internship

  • Jun 2014 - Nov 2014

  - Customer service in the consular department - Strengthen the work of the Consulate, especially in the areas of notarial, civil registration and nationality, - main areas of work regarding the Spanish colony in Uruguay. - Customer service in the consular department - Strengthen the work of the Consulate, especially in the areas of notarial, civil registration and nationality, - main areas of work regarding the Spanish colony in Uruguay.