Experience

University of Arizona

• United States
• Higher Education
• 700 & Above Employee

• Assistant Director, Faculty Affairs

  • Jun 2021 - Present



The Office of Instruction and Assessment, University of Arizona

• United States
• Education Administration Programs

• D2L Consulting

  • May 2018 - Jun 2021



Access, Wellness, and Relational Determinants of School Success training program

• Marketing Consultant

  • Sep 2017 - May 2019



University of Arizona

• United States
• Higher Education
• 700 & Above Employee

• Graduate Research Assistant

  • Aug 2017 - May 2018



University of Arizona South Continuing Education

• Higher Education
• 1 - 100 Employee

• Graduate Assistant

  • Oct 2016 - May 2017

  Identify topics, plan career content, develop scripts for online video contentSelect presenters, interviewees, and subject matter experts (SMEs) for videosDevelop project timeline and ensure timely progressSchedule video shoots, manage logistics, serve as point of contact (POC)Develop and execute a strategy to maximize content: website, email, & social mediaCreate online course content to educate employer representatives and recruitersEdit video content for social media distributionBelow are some of the videos where I served as interviewer as well as initial editor.



Freelance

• Virtual Assistant

  • Jul 2016 - Oct 2016



Leadership and Mentoring Collaboratory

• Lab Manager

  • Jan 2016 - May 2016

  Led weekly lab meetings; managed and edited files and communication streamsTrained, supported, and resolved problems with 7 research assistantsCreated and published 7 online “how-to” guides for lab tasks and lab coordinatingMentored and trained lab manager successorPeer-reviewed research assistant work: posters, papers, & literature reviewsCoordinated 4 research project presentations for Spring Student Showcase

• Research Assistant

  • Jan 2015 - Dec 2015

  Coded archival data, drafted manuscript for journal article and conference presentationHelped draft research article for peer-reviewed journalMentored other students in coding protocols, research skills, and web programsPresented research at Student Showcase to faculty members and peersCreated comprehensive literature reviews



UA South Organizational Leadership Program

• Preceptor

  • Jan 2016 - May 2016

  Created a protégé satisfaction survey for instructor, distributed it to 2 student protégésIncreased protégé’s knowledge of research, independent studies, and educational opportunitiesProvided extensive academic and personal support; protégé exceeded all expectations

• Intern

  • Aug 2015 - May 2016

  Updated resource pages and links for Organizational Leadership program Researched and helped design capstone course (LDRV 498) Edited peer-created surveys, provided constructive feedback to student creatorsConverted training materials to online format that can be used for multiple coursesDesigned and standardized surveys in Qualtrics for coursesPeer-reviewed poster for capstone project (LDRV 498)Created submission process for Distinguished Projects CollectionEdited student papers for Distinguished Projects CollectionDesigned and piloted Female Professional Attire workshopTested usability of online forms for the UA Library Express Document CenterBuilt Needs Assessment survey for UA South Adjunct Professors in Qualtrics



Target

• United States
• Retail
• 700 & Above Employee

• Quality Team Member

  • Jul 2011 - Apr 2016

  Created and tested an original error-tracking Excel spreadsheet for all 4 shiftsVolunteered for cross-training: developed expertise of three major departmentsImproved current best practices, mentored new team members in their useGave peers and supervisors feedback on error trends, coached struggling team members Created and tested an original error-tracking Excel spreadsheet for all 4 shiftsVolunteered for cross-training: developed expertise of three major departmentsImproved current best practices, mentored new team members in their useGave peers and supervisors feedback on error trends, coached struggling team members



APAC Customer Services

• Customer Service Representative

  • Nov 2010 - May 2011

  Educated customers on the phone about their health benefits during the yearProvided tax information, as well as pharmacy and physician recommendations Educated customers on the phone about their health benefits during the yearProvided tax information, as well as pharmacy and physician recommendations



The Exchange

• United States
• Retail
• 700 & Above Employee

• Clerk

  • Mar 2008 - Mar 2009

  Resolved issues with attached gas station, food and drink machinesProvided excellent customer service to military members and families, veterans, and independent contractors. Resolved issues with attached gas station, food and drink machinesProvided excellent customer service to military members and families, veterans, and independent contractors.