Senior QA Specialist

• Aug 2019 - Present

Senior Software Quality Assurance Consultant

• 2012 - Present

As QA Team Manager and Tester, I built the QA team of four from the group up, providing custom agile development training. I also perform UI-based regression testing, issue documentation, client management and communication, release management, and testing with automated services including Appium, Selenium UI, Postman, Ranorex, Browser Stack, Sauce Labs, and Ghost inspector. My key accomplishments include: • I created and managed testing scenarios and customer profiles documentation.

Data Science Consultant

• 2008 - Present

I architect big data workflows, ad hoc reporting, dashboards, automated reporting, and data mapping. I develop big data and business intelligence roadmaps to assist with business reporting and dashboards. I work with SQL to create Oracle, Redshift, and Postgres databases, ETL processes, intelligence, and reporting. I perform data visualization, develop reports, define KPIs, and analyze application logs, website analytics, and e-commerce analytics. I support marketing campaign performance… Show more I architect big data workflows, ad hoc reporting, dashboards, automated reporting, and data mapping. I develop big data and business intelligence roadmaps to assist with business reporting and dashboards. I work with SQL to create Oracle, Redshift, and Postgres databases, ETL processes, intelligence, and reporting. I perform data visualization, develop reports, define KPIs, and analyze application logs, website analytics, and e-commerce analytics. I support marketing campaign performance, assessing customer segmentation and collecting data collection. I also utilize Visualization tools, including Tableau, Google Data Studio, Metabase, Looker, and Redash. My key accomplishments include: • I architected and loaded relational cloud database with 30 GBs of mobile data and 4M email subscribers into Redshift for analysis. • I built dashboards, reporting, and visualization tools for non-technical and technical teams. • I performed work on numerous visualization platforms and expert-level work on Google Analytics. • I successfully translated complex business and marketing requirements into technical implementation plans.

Digital Processes Consultant

• 2008 - Present

I manage app store listings and social media performance. I provide updates to key stakeholders for mobile app performance for iOS, Android and Amazon applications. I draft and execute SEO, SEM, and AdWords strategies. I also administer websites and oversee digital services, such as email and blogging activities. Key Accomplishments: • I managed, maintained, and administrated analytics property with 12 applications for a digital customer. • I led a custom iOS app release in 2010… Show more I manage app store listings and social media performance. I provide updates to key stakeholders for mobile app performance for iOS, Android and Amazon applications. I draft and execute SEO, SEM, and AdWords strategies. I also administer websites and oversee digital services, such as email and blogging activities. Key Accomplishments: • I managed, maintained, and administrated analytics property with 12 applications for a digital customer. • I led a custom iOS app release in 2010 (Lookbook Portfolio). • I earned designation of Certified Mailchimp Consultant.

QA Consultant

• Feb 2019 - May 2019

Athletic Advisement Intern

• Jun 2009 - Feb 2010

- Participated in ensuring APR, PTD, and eligibility guidelines. Single-handedly reorganized and updated the advisor handbook while simultaneously digitizing the manual. Tutored dozens of athletes in psychology and helped ensure required grades for eligibility purposes. Also performed IT consulting to develop a policy on student internet access, and human resources consulting to help further the development of the staff through increased functioning by the Athletic Director and the advisement… Show more - Participated in ensuring APR, PTD, and eligibility guidelines. Single-handedly reorganized and updated the advisor handbook while simultaneously digitizing the manual. Tutored dozens of athletes in psychology and helped ensure required grades for eligibility purposes. Also performed IT consulting to develop a policy on student internet access, and human resources consulting to help further the development of the staff through increased functioning by the Athletic Director and the advisement staff. Show less - Participated in ensuring APR, PTD, and eligibility guidelines. Single-handedly reorganized and updated the advisor handbook while simultaneously digitizing the manual. Tutored dozens of athletes in psychology and helped ensure required grades for eligibility purposes. Also performed IT consulting to develop a policy on student internet access, and human resources consulting to help further the development of the staff through increased functioning by the Athletic Director and the advisement… Show more - Participated in ensuring APR, PTD, and eligibility guidelines. Single-handedly reorganized and updated the advisor handbook while simultaneously digitizing the manual. Tutored dozens of athletes in psychology and helped ensure required grades for eligibility purposes. Also performed IT consulting to develop a policy on student internet access, and human resources consulting to help further the development of the staff through increased functioning by the Athletic Director and the advisement staff. Show less

HR Manager

• Oct 2006 - May 2009

At this time, I recruited, hired, and trained retail employees. I collaborated with senior HR leaders to develop training programs for global retail stores. I also oversaw the HR operations and maintained a positive company culture. My key accomplishments include: • I interviewed, hired, and trained to triple the staff in a single year from 30 to 100 • I reduced employee turnover by 35%.

Specialist

• 2006 - 2009

Mental Conditioning Consultant

• Dec 2005 - Jan 2006

Consulted with top junior athletes from around the world at the Evert Tennis Academy. Performed individual and group consultations while completing MST curriculum. Video taped athletes and consulted on and off court to review performance. Consulted with top junior athletes from around the world at the Evert Tennis Academy. Performed individual and group consultations while completing MST curriculum. Video taped athletes and consulted on and off court to review performance.

Assistant Kitchen Manager

• Feb 2002 - Aug 2005