Xuan Truong, LCSWA

Therapist at Triquetra Counseling
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Contact Information
us****@****om
(386) 825-5501
Location
Charlotte, North Carolina, United States, US

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Experience

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Therapist
      • Jun 2023 - Present

    • United States
    • Higher Education
    • 700 & Above Employee
    • Career Counselor
      • May 2023 - Present

    • Academic Advisor-ILEAD Program
      • Sep 2022 - Apr 2023

      • Counseled parents and students on academic and career goals• Provided guidance to students with intellectual disabilities on navigating college transitions • Maintained academic records and registration status to ensure students are on the path to graduating

    • United States
    • Performing Arts
    • 100 - 200 Employee
    • Staff Usher
      • Feb 2019 - Present

      • Aid patrons during check-ins to ensure an excellent theater experience Education Department Intern • Aid patrons during check-ins to ensure an excellent theater experience Education Department Intern

    • United States
    • Higher Education
    • 700 & Above Employee
    • Students with Disabilities Outreach | University Career Center
      • Aug 2020 - May 2022

      • Collaborate with office staff as well as other departments to ensure programs are accessible and inclusive to all students • Wrote up and sent out a school wide survey to gather data on accessibility of the Career Center which generated over 1000 results • Coach students on resume and interview strategies to land a meaningful career • Create policies for the CommunAbility Mentoring Program to ensure accountability and participation • Collaborate with office staff as well as other departments to ensure programs are accessible and inclusive to all students • Wrote up and sent out a school wide survey to gather data on accessibility of the Career Center which generated over 1000 results • Coach students on resume and interview strategies to land a meaningful career • Create policies for the CommunAbility Mentoring Program to ensure accountability and participation

    • United States
    • Legal Services
    • 1 - 100 Employee
    • Policy Intern
      • May 2021 - Aug 2021

      • Strategized with Deputy Chief of Policy on ways to engage legislators in conversations around competitive integrative employment (CIE) and other avenues to end the subminimum wage for people with disabilities • Recorded PandA Pod (NDRN’s Podcast) episode on CIE to be used in a social media campaign that will educate policy makers on House Bill HR 2373 Transformation to Competitive Employment Act • Coordinated and participated in Hill meetings for CPSD (Collaborative to Promote Self Determination) Coalition Show less

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Disability Advocacy Certificate Intern
      • May 2021 - Aug 2021

      • Crafted a policy memo to educate local council members about current barriers to competitive integrative employment for people with disabilities • Led a team of 4 on a group project that would bring awareness to AAPD’s Board of Directors on the neglected rights of deaf inmates • Crafted a policy memo to educate local council members about current barriers to competitive integrative employment for people with disabilities • Led a team of 4 on a group project that would bring awareness to AAPD’s Board of Directors on the neglected rights of deaf inmates

    • Non-profit Organization Management
    • 1 - 100 Employee
    • Field Placement Intern
      • Aug 2020 - May 2021

      • Attended Statewide Independent Living Council Meetings to learn about other Centers for Independent Living sites • Increased knowledge of ADA through workshops from the Executive Director and webinars provided by the • agency • Learned how to apply Independent Philosophy and Consumer Control Model by shadowing the Executive Director on systems advocacy cases • Attended Statewide Independent Living Council Meetings to learn about other Centers for Independent Living sites • Increased knowledge of ADA through workshops from the Executive Director and webinars provided by the • agency • Learned how to apply Independent Philosophy and Consumer Control Model by shadowing the Executive Director on systems advocacy cases

    • United States
    • Performing Arts
    • 100 - 200 Employee
    • Education Department Intern
      • Aug 2018 - Dec 2018

      • Collaborated with Human Resource and Operations Department to make bathrooms more accessible • Created and presented a comprehensive accessibility assessment document to the head of the Maintenance Department, Operations Department, Front of House, and Human Resource • Assisted director with various administrative tasks such as note taking and research • Maintained current database of local schools to increase community outreach • Collaborated with Human Resource and Operations Department to make bathrooms more accessible • Created and presented a comprehensive accessibility assessment document to the head of the Maintenance Department, Operations Department, Front of House, and Human Resource • Assisted director with various administrative tasks such as note taking and research • Maintained current database of local schools to increase community outreach

    • United States
    • Entertainment
    • 200 - 300 Employee
    • Admissions Employee
      • Oct 2017 - Aug 2018

      • Ensured each individual experiences Carolina Hospitality by providing Individual attentiveness to each guest • Ensured each individual experiences Carolina Hospitality by providing Individual attentiveness to each guest

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Subject Matter Expert & Customer Service Professional
      • May 2015 - Jan 2016

      Subject Matter Expert: • Mentored new hires with call flow simulation and research techniques Customer Service Professional: Blue Cross Blue Shield • Educated members and providers on the different tools available to be able to check their claims and benefits as well as insurance policies, timely filing limitations, and discount options • Researched claim status and denial reasons Subject Matter Expert: • Mentored new hires with call flow simulation and research techniques Customer Service Professional: Blue Cross Blue Shield • Educated members and providers on the different tools available to be able to check their claims and benefits as well as insurance policies, timely filing limitations, and discount options • Researched claim status and denial reasons

Education

  • University of North Carolina at Charlotte
    Master's degree, Social Work
    2019 - 2022
  • University of North Carolina at Charlotte
    Nonprofit Management, Non-Profit/Public/Organizational Management
    2017 - 2019
  • North Carolina State University
    Bachelor's degree, International/Global Studies
    2012 - 2014
  • UNC Charlotte
    2011 - 2012

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