Experience

DAS Technology

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• Senior Client Activation Support Team

  • Jan 2013 - Present

  ⋄Responsible for diagnosing and resolving technical issues with nationwide and individual client accounts in order to maintain account retention⋄ Develop effective key strategic training to foster employee and client independent problem solving ⋄ Provide support and follow up with clients to maintain superior customer relations⋄ Proficient in Salesforce, Confluence, JIRA, and other Customer Relations Management (CRM) Systems ⋄ Create, design, update and repair Facebook, Google+, Yelp, and Twitter accounts as well as claim the top listing and review sites to improve rankings and SEO



Cosmic Sea Productions

• Owner

  • Jun 2002 - Present

  Started in 2002, Cosmic Sea Productions was an essential part of the EDM community in Arizona when it died out and went to hip hop. Today, the same quality and integrity still continues to be a major part of everything Cosmic Sea Productions is involved with and that quality is widely recognized. Started in 2002, Cosmic Sea Productions was an essential part of the EDM community in Arizona when it died out and went to hip hop. Today, the same quality and integrity still continues to be a major part of everything Cosmic Sea Productions is involved with and that quality is widely recognized.



SatelliteEDM

• Musicians
• 1 - 100 Employee

• eCommerce Curator/Senior Content Manager

  • Jan 2011 - Jan 2016

  ⋄ Review and rate incoming releases from various Aggregators⋄ Manage Social Media to promote the sales of digital downloads for various sites including Facebook, Podomatic, Twitter, Souncloud and other music related channels⋄ Curate tracks to drive sales of music with accurate descriptions⋄ Help produce the weekly Podcast featuring the most talented artists in music today⋄ Release top 10 charts showcasing the hottest tracks currently available for purchase ⋄ Review and rate incoming releases from various Aggregators⋄ Manage Social Media to promote the sales of digital downloads for various sites including Facebook, Podomatic, Twitter, Souncloud and other music related channels⋄ Curate tracks to drive sales of music with accurate descriptions⋄ Help produce the weekly Podcast featuring the most talented artists in music today⋄ Release top 10 charts showcasing the hottest tracks currently available for purchase



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• RF Drive Test Technician

  • Nov 2012 - Dec 2012

  ⋄ Gathered cellular data throughout Arizona including portions of Utah, Nevada, California and New Mexico using proprietary test equipment for optimization and enhancement purposes⋄ Determined the health of the voice and data network by using a GPS fed mapping system and other proprietary equipment⋄ Remotely diagnosed and repaired test equipment ⋄ Gathered cellular data throughout Arizona including portions of Utah, Nevada, California and New Mexico using proprietary test equipment for optimization and enhancement purposes⋄ Determined the health of the voice and data network by using a GPS fed mapping system and other proprietary equipment⋄ Remotely diagnosed and repaired test equipment



WP Entertainment

• Founder, Project Manager, Director Of Musical Arts, Director of Social Media

  • Jun 2009 - Jan 2012

  ⋄ Created and implement internet marketing strategies and promotions to attract more attendance⋄ Development and execution of creative ideas for events and promotions⋄ Managed and advised a team of employees/volunteers to ensure task completion⋄ Assist with set/strike of infrastructure on show site⋄ Oversee all Gate/Box Office duties as well as develop policies ⋄ Created and implement internet marketing strategies and promotions to attract more attendance⋄ Development and execution of creative ideas for events and promotions⋄ Managed and advised a team of employees/volunteers to ensure task completion⋄ Assist with set/strike of infrastructure on show site⋄ Oversee all Gate/Box Office duties as well as develop policies



Goodman Solutions

• United States
• Consumer Services
• 700 & Above Employee

• RF Drive Technician

  • May 2010 - May 2011

  ⋄ Assisted Engineers in optimizing Sprints 3G network in remote areas of Arizona, New Mexico, Utah and California to enhance services from major cities to small, remote towns⋄ Worked on E911 augmentation with a team of RF Engineers resulting in improvement in quality and performance⋄ Organized, finalized and submitted completed drive routes quickly and efficiently, exceeding deadline expectations ⋄ Assisted Engineers in optimizing Sprints 3G network in remote areas of Arizona, New Mexico, Utah and California to enhance services from major cities to small, remote towns⋄ Worked on E911 augmentation with a team of RF Engineers resulting in improvement in quality and performance⋄ Organized, finalized and submitted completed drive routes quickly and efficiently, exceeding deadline expectations



Sprint

• United States
• Telecommunications
• 700 & Above Employee

• RF Field Technician 2, Switch Technician 2

  • Oct 2000 - Mar 2009

  ⋄ Proactively responded to standard/nonstandard requests to support performance and reliability initiatives for a cluster of over 60 cell sites, with garaging privileges of company vehicle⋄ Tested, diagnosed, maintained and resolved issues with E911, Lucent CDMA BTS, including EVDO Rev A and Motorola 800/900 MHz manufactured equipment⋄ Analyzed equipment problems, interpreted and followed complex sketches, drawings, schematics and wiring diagrams for pre-existing and new cell site builds for Lucent CDMA EVDO Rev A.⋄ Authored technical test reports, predicted problems and corrected anomalies⋄ Mentored numerous team members to ensure a thorough understanding of basic operation and maintenance on Andrews, Lucent CDMA, BTS Rev A, and Motorola iDEN equipment



Nortel Networks

• Telecommunications
• 700 & Above Employee

• RF Drive Test Technician

  • May 2000 - Jun 2000

  ⋄ Calibrated AT&T Equipment to optimize designated geographic areas while tracking progress with daily and weekly reports regarding maintenance activities⋄ Installed and operated TEMS RF measurement systems in a mobile environment, performed path balancing, 911 testing and drive testing on Nortel equipment for AT&T⋄ Identified and resolved complex problems related to circuitry utilizing digital scanners, test phones and laptops to archive information and log files⋄ Recommended process improvements to ensure consistent execution of standard operating procedures



AV Concepts

• Events Services
• 100 - 200 Employee

• Sound/Lighting/Video

  • Mar 1999 - May 2000

  ⋄ Designed, setup and operated performances and meetings for various clients in various indoor and outdoor locations⋄ Performed diagnosis, quality control and maintenance on sound, lighting and video equipment when returning from a show⋄ Former clients included Cirque Du Soleil, Mary Kay Cosmetics, Gin Blossoms, Burt Bacharach, Dion Warwick, Smith Kline Beecham, Microsoft, Cities of Scottsdale/Tempe/Phoenix ⋄ Designed, setup and operated performances and meetings for various clients in various indoor and outdoor locations⋄ Performed diagnosis, quality control and maintenance on sound, lighting and video equipment when returning from a show⋄ Former clients included Cirque Du Soleil, Mary Kay Cosmetics, Gin Blossoms, Burt Bacharach, Dion Warwick, Smith Kline Beecham, Microsoft, Cities of Scottsdale/Tempe/Phoenix



Western Wireless/Sprint

• RF Drive Test Technician

  • Oct 1998 - Mar 1999

  ⋄ Utilized Trimble GPS unit and Grayson Wireless Spectrum Tracker, Surveyor and Inspector software to acquire RF data to test cellular towers/networks⋄ Performed diagnosis and maintenance on 50% of incoming work orders including collecting data and information regarding signal quality and performed event log management on Laplink⋄ Setup and performed Constant Wave Tests in remote geographic areas using a crane mounted omni antenna ⋄ Utilized Trimble GPS unit and Grayson Wireless Spectrum Tracker, Surveyor and Inspector software to acquire RF data to test cellular towers/networks⋄ Performed diagnosis and maintenance on 50% of incoming work orders including collecting data and information regarding signal quality and performed event log management on Laplink⋄ Setup and performed Constant Wave Tests in remote geographic areas using a crane mounted omni antenna