Erik Lapointe

Chief Commercial Officer (CCO) at Tidal Health Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Toronto Area, Canada, CA
Languages
  • English -
  • French -

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Bio

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Credentials

  • Cannabis Sommelier Level 1
    CannaReps
    Dec, 2020
    - Nov, 2024
  • CannSell Standard Certification Program
    CannSell
    May, 2020
    - Nov, 2024
  • Gestion par Interaction
    Fairmont Hotels & Resorts
  • Train the Trainer
    Fairmont Hotels & Resorts

Experience

    • Canada
    • Manufacturing
    • 1 - 100 Employee
    • Chief Commercial Officer (CCO)
      • Sep 2020 - Present

    • VP of Sales and Product Development
      • Nov 2019 - Sep 2020

    • Sr. Director Product Development & Innovation
      • Apr 2019 - Nov 2019

    • Director Commercial Development
      • Oct 2018 - Apr 2019

    • Co-Founder, Business Development
      • Nov 2016 - Jan 2019

      • Founded a specialized beverage company focused on aiding patients in Health Canada’s ACMPR medical cannabis market• Developed a proprietary process and application for emulsifying medical oils in beverage format• Responsible for sales, supply-chain management, product development, marketing and overall strategy• Responsible for brand creation, product design, packaging and label design, ensuring uniformity with regulations and company’s goals and brand vision.• Responsible for growth through new customer acquisition strategies and sales channel creation initiatives.• Generated business opportunities and secured sales distribution channels.Formed a partnership with one of the largest ACMPR Licensed Producers in CanadaEstablished a direct wholesale relationship with the largest medical cannabis clinic chain by patients in Canada• Obtained government funding support through the Ontario Centres of Excellence (OCE) under the Innovation Agenda for Advanced Health Technologies

    • Canada
    • Hospitality
    • 100 - 200 Employee
    • Assistant Executive Housekeeper
      • Jun 2014 - Dec 2015

      Managed Housekeeping Operations and Budgets• Supervised an effective inspection program for all guest-rooms and public space• Understood the impact of the department’s operations on the overall property financial goals and objectives and managed to achieve and exceed budgeted goalsConducted Human Resources Activities• Scheduled employees to business demands and tracked employee time and attendance• Participated in the interviewing and hiring of team members with the appropriate skills.Ensured Exceptional Customer Service• Participated in the development and implementation of corrective action plans to improve guest satisfaction.

    • Housekeeping Manager
      • Jul 2013 - Jun 2014

      • Managed linen inventory and guest supplies and assisted in the ordering of supplies as necessary,• Supervised daily housekeeping shift operations and ensured compliance with all housekeeping policies, standards and procedures.• Participated in departmental meetings and continually communicated a clear and consistent message regarding the departmental goals to produce desired results.• Supervised Housekeeping and all related areas in the absence of the Housekeeping Manager.• Handled guest problems and complaints seeking assistance from supervisor as necessary.

    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Leadership Development Program (LDP)
      • May 2012 - Jul 2013

      Supervisor of Catering & Conference Services • Orchestrated all events and banquet food functions, aligning the needs and requirements of both client and staffing which resulted in being awarded with the highest meeting planner satisfaction rating amongst CCS supervisorsHousekeeping Supervisor • Handled all special requests and ensured all VIP’s and returning guests had the appropriate amenities and comfort aids to encourage their return visits to the hotel Supervisor of Catering & Conference Services • Orchestrated all events and banquet food functions, aligning the needs and requirements of both client and staffing which resulted in being awarded with the highest meeting planner satisfaction rating amongst CCS supervisorsHousekeeping Supervisor • Handled all special requests and ensured all VIP’s and returning guests had the appropriate amenities and comfort aids to encourage their return visits to the hotel

Education

  • Ivey Business School at Western University
    Master of Business Administration (MBA)
    2016 - 2017
  • University of Guelph
    Bachelor of Commerce (BComm), Hospitality Administration/Management
    2008 - 2012

Community

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