Experience

Pulse Systems, Inc.

• United States
• Software Development
• 1 - 100 Employee

• Project Analyst

  • May 2016 - Present

  Responsible for product managing tasks and projects to deliver world-class healthcare solutions. Provides tactical management, administration and leadership throughout an assigned project or work order supporting product management, engineering, QA, and technical operations. Develop project plans and manage execution. Ensures that best practices are followed, goals are met, and projects and related operations are conducted effectively. Responsible for product managing tasks and projects to deliver world-class healthcare solutions. Provides tactical management, administration and leadership throughout an assigned project or work order supporting product management, engineering, QA, and technical operations. Develop project plans and manage execution. Ensures that best practices are followed, goals are met, and projects and related operations are conducted effectively.



Sprint Corporation

• Overland Park, Kansas

• Business Data Analyst II

  • Apr 2012 - Jan 2016

  Produced reports for data analysis using complex data sources such as SQL, Microstrategy and PeopleSoft. Extensive use of Excel, Access, PowerPoint and Word to display results for internal and external customers. Extensive use of Excel to produce reports using Pivot Tables, Lookups and complex formulas. Data extraction with importing and exporting from various tables and sources. Performed ad hoc requests as needed by management and senior level management. Communicated extensively through Outlook and Skype for Business for conference calls. Show less



Sprint Nextel Corporation

• Overland Park, KS

• Project/Program Manager II

  • Feb 2005 - Mar 2012

  Performed operational project management duties from inception to implementation of various programs launched in the Retail division. Prepared Methods and Procedures for programs and was the sole owner of all aspects of communications related to the programs. Performed the role as the liaison between the Customer Care and Sales Organization to lead process improvements and best practices for executive level customer escalations. Developed a tracking database to log operational programs, communications and customer escalations. Participated in the development of training materials for the Retail Store Consultants and Store Managers. Show less



Sprint PCS

• Financial Analyst III

  • Jan 2003 - Feb 2005

  Supervised a team of up to 10 Financial Analysts that handled the appeals process for commission payments paid to Retail Reps, Store Managers, District Managers, Area Directors and Regional Vice Presidents. Worked with the IT Department to develop and implement compensation plans using the TrueComp system. Developed a database using Access to review commission sales and research disputes.

• Senior Financial Analyst

  • Nov 2000 - Dec 2002

  Supervised a team of up to 10 Financial Analyst and Associate Financial Analysts to process commission payments to the sales force. Performed yearly performance appraisals. Conducted meetings for conflict resolution as needed. Managed all training activities for new system roll-outs and other reporting functions. Worked closely with all levels of management to ensure timely and accurate commission payments were produced.

• Financial Analyst

  • Jun 1998 - Nov 2000

  Sole analyst responsible for overseeing the commission payment process all sales Reps, Managers, Directors and VPs in the western region of the United States. Performed complex calculations with extensive use of MicroSoft Excel. Researched commission payment disputes. Worked closely with the Associate Financial Analyst to delegate specific tasks to ensure accurate and timely payments were produced for the sales force. Worked closely with the Payroll department and supervised the analyst that was responsible for the input of payments on a monthly basis. Show less



Transamerica

• United States
• Financial Services
• 700 & Above Employee

• Technician II

  • May 1994 - May 1998

  Administered commission payments to regional managers on all insurance policies originated in their business office. Supervised monthly commission statement generation and mailing process. Researched and resolved commission disputes. Administered commission payments to regional managers on all insurance policies originated in their business office. Supervised monthly commission statement generation and mailing process. Researched and resolved commission disputes.



Mercantile Bank

• Financial Services
• 200 - 300 Employee

• Payment Teller

  • May 1990 - May 1994

  Processed payments for commercial loans in the general ledger system. Participated in daily balancing and end of day transactions. Participated in month-end reconciliation process. Processed payments for commercial loans in the general ledger system. Participated in daily balancing and end of day transactions. Participated in month-end reconciliation process.