Carmen Nappa

Wholesale Manager at Curio Spice Company
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Contact Information
us****@****om
(386) 825-5501
Location
Medford, Massachusetts, United States, US

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Bio

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Experience

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Wholesale Manager
      • Aug 2022 - Present

      I manage relationships between Curio Spice and retailers, sharing our products throughout New England and across the country. Curio directly sources sustainably-produced spices from all over the world. We work to build relationships with farmers and share their stories. Our unique blends help to tell these stories through their depth of flavor and complex aromas. I manage relationships between Curio Spice and retailers, sharing our products throughout New England and across the country. Curio directly sources sustainably-produced spices from all over the world. We work to build relationships with farmers and share their stories. Our unique blends help to tell these stories through their depth of flavor and complex aromas.

    • United States
    • Food & Beverages
    • 1 - 100 Employee
    • Director of Sales, East
      • Sep 2020 - Jul 2022

      • Developed and executed sales and marketing strategies to expand and establish relationships within foodservice and retail supermarkets for our 25+ vendor partners. • Managed team of sales executives, helping support vendor goals and promote their brands. • Established and supported relationships with customers, increasing vendor sales through new item introductions, marketing, promotions, line extensions, and maintenance of existing product lines. • Generated sales though expanding customer base and finding new channels for vendor products. Show less

    • United States
    • Retail
    • 700 & Above Employee
      • Mar 2019 - Sep 2020

      • Manage day-to-day activities in a high-volume store with 40k weekly transactions and annual sales of 44 million• Support and motivate over 200 team members by giving them the tools and training they need to thrive • Direct 9 department Team Leaders, ensuring that each team is implementing the global playbook while maintaining quality standards, improving in-stock position. and engaging with customers• Make labor investments to build teams, train new team members, and grow sales • Monitor the store's budget and finances while updating regional leadership with financial recaps Show less

      • Oct 2018 - Mar 2019

      • Managed day-to-day activities in a lower volume store with 10k weekly transactions and annual sales of 12 million• Built Whole Foods culture through increased communication, team member votes, and team meetings • Worked behind every counter, helping team members ensure key basket builders were in stock • Implemented systems that lifted the Brookline store from last in Controllable Out of Stocks rankings to first

      • Jul 2018 - Oct 2018

      • Planned and implemented Order to Shelf (OTS) Standard Operating Procedures to achieve efficiency, quality output, and uniformity of performance, while reducing miscommunication and complying with industry regulations• Partnered with store leadership to streamline trainings and maximize daily operational efficiencies• Implemented the new Bakery OTS program and helped certify the North Atlantic region’s seed store

      • Feb 2018 - Jul 2018

      • Managed daily activities in a medium volume store with 15k weekly transactions and annual sales of 36 million• Interpersonal Skills: Improved store morale and communication though morning and afternoon daily huddles • Food & Beverage: Coordinated with Prepared Foods to set goals for improving quality and execution in department• Problem Solving: Collaborated with Store Support team to set up a mobile register outside the café, improving customer experience

      • Sep 2015 - Feb 2018

      • Managed day-to-day activities in a store with over 300 team members and annual sales of 70 million• Planned and implemented OTS process, encouraging team members to embrace new OTS culture• Mentored several Dedham team members to improve in their positions and advance within Whole Foods • Represented the region on the task force that established Global Team Leader Development Workshops• Organization Skills: Supervised Good Organic Certification preparation and audit, resulting in zero deficiencies• Food & Beverage: Ensured that beer and wine leadership team kept up with industry trends and grew sales in competitive market Show less

      • Nov 2012 - Sep 2015

      • Managed the Northeast Cheese program with a sales volume of 70 million across 40 plus stores in NY, NJ, and CT• Sourced new products, managed promo strategy, and collaborated with store leadership to ensure proper execution• Established weekly cheese education calls and quarterly cheese monger trainings with a trusted vendor • Computer Literacy: Created a new Holiday Sales plan, trained teams on new programs, visited stores to ensure proper execution• On-boarded several local vendors and helped develop a promotional strategy to grow their business• Developed product mix for 8 new store openings and supported and trained new Buyers on ordering• Analytical Skills: Represented Specialty during the budget process: provided insight on market trends to determine targets • Food and Beverage: Oversaw beer program and collaborated with local breweries to develop exciting, exclusive beers for our stores• Exceed Sales Goals: Developed a line of Private Label Dips that generated over $2 million in sales over multiple regions Show less

      • Sep 2010 - Nov 2012

      • Took on a struggling department and returned it to one of the top preforming programs in the region • Set new cleaning, customer service, and hospitality standards that increased both sales and team morale

      • Aug 2009 - Sep 2010

      • Led an order processing team that managed 100+ million in orders while maintaining target margin • Communicated with department coordinators and ensured inventory was in stock while minimizing shrink• Replenished inventory of ingredients for the production departments of 80+ stores • Established and fostered relationships with national and regional vendors

      • Mar 2006 - Aug 2009

      • Created systems and best practices that empowered team members and prepared us for business

    • Realtor
      • Jun 2004 - Mar 2006

    • United States
    • Software Development
    • 700 & Above Employee
    • Treasury Analyst
      • Aug 2001 - Jun 2004

Education

  • Boston College
    Bachelor's degree, Finance and Economics
    1997 - 2001

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