Experience

Montebello Unified School Dst

• Education Administration Programs
• 1 - 100 Employee

• Reading Specialist

  • Oct 2015 - Present

  Montebello, California Inspiring young minds once again.



Self-Employed

• Writer and Consultant

  • 2000 - Present

  Southern California By nature, I'm a Creative Writer, Guest Service Fanatic, and Event Planner. I've worked for Mom and Pop Shops and Fortune 500 Companies, including Disney. Mix this together, and throw in a sprinkle of Pixie Dust, and that is where my heart lives. I believe we all have "extra"​ moments in our lives, beyond the mundane that deserve our time and celebration. Through the years, I've written articles, consulted business professionals, and directed large and intimate events that focus on these magic… Show more By nature, I'm a Creative Writer, Guest Service Fanatic, and Event Planner. I've worked for Mom and Pop Shops and Fortune 500 Companies, including Disney. Mix this together, and throw in a sprinkle of Pixie Dust, and that is where my heart lives. I believe we all have "extra"​ moments in our lives, beyond the mundane that deserve our time and celebration. Through the years, I've written articles, consulted business professionals, and directed large and intimate events that focus on these magic moments. I'm known as the "Event Pixie"​ and have coordinated weddings, grand prix events, and tradeshows. I've written public interest columns, advertorials, and eco-centric articles. I've worked on business projects and coached individuals, helping to provide quality customer service. I've assisted in life skills training and with resume writing. In between all of this, I've taught school, and have almost finished a doctoral program. Some of my favorite publications are below, as they have brought me closer to friends and the community where I live. Faith, Trust, and a Little Pixie Dust , and that's what life is about. @SweetJill's @Keller Williams @SoCalOfficiant @APixiePlannedEvent @LongBeachGrandPrix @LongBeachcomber @Panvimarn. Freelance and Volunteer Show less



WEST COVINA UNIFIED SCHOOL DISTRICT

• United States
• Education Management
• 100 - 200 Employee

• Curriculum and Professional Development TOSA

  • Aug 2017 - Aug 2018



NASA - National Aeronautics and Space Administration

• United States
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Learning Expert

  • Jun 2017 - Sep 2017

  JPL - Jet Propulsion Laboratory, Pasadena, CA Responsible for educator professional development by increasing educators' capacity in delivering NASA STEM materials within their education environments through interaction with NASA unique content, facilities, and personnel. Also, increase learners' involvement and interest in NASA STEM through STEM public educational events, STEM experiential learning opportunities and STEM challenges. Located at Jet Propulsion Laboratory , contract with Paragon TEC, U.S. Department of Education, NASA.



Montebello Unified SC Dist

• United States
• Education Administration Programs
• 1 - 100 Employee

• Educator

  • Oct 2015 - Jun 2017

  Greater Los Angeles Area Helping students reach their full potential through acknowledging and developing their talents and strengths. 3rd Grade, Blended Classroom using technology and traditional teaching methods; Integrated NGSS/ELD instruction; MTSS Positive Behavior Support Implementation; SWP School-Wide Plan Committee; CA Career and College Readiness Initiatives; STEM/STEAM incorporating Computer Science and The Arts in instruction; Beyond classroom responsibilities include creating district-wide assessments;… Show more Helping students reach their full potential through acknowledging and developing their talents and strengths. 3rd Grade, Blended Classroom using technology and traditional teaching methods; Integrated NGSS/ELD instruction; MTSS Positive Behavior Support Implementation; SWP School-Wide Plan Committee; CA Career and College Readiness Initiatives; STEM/STEAM incorporating Computer Science and The Arts in instruction; Beyond classroom responsibilities include creating district-wide assessments; MUSD 21st Century Teaching Committee Member; District Educational Technology Trainer; Extensive Software/Applications Experience including G-Suite, Microsoft Suite, Synergy, SchoolCity, Blackboard, Padlet Show less



College Internship Program (CIP)

• United States
• Higher Education
• 100 - 200 Employee

• Life Skills/Wellness Coach PT; Summer Program Coordinator

  • Jun 2015 - Nov 2016

  CSULB, LBCC, UC Berkeley Excited and honored to work with a strong CIP team during the summer college immersion program, and beyond high school students. Support comprehensive Post-Secondary Program for Young Adults on the Autism Spectrum, with ADHD, and other Learning Differences. Working with CSU Long Beach. Specializing in Life Skills Education, Social Competence, Academic Support, Executive Functioning, and Career Preparation. Specialist in independent living counseling and dedicated to the professional success of… Show more Excited and honored to work with a strong CIP team during the summer college immersion program, and beyond high school students. Support comprehensive Post-Secondary Program for Young Adults on the Autism Spectrum, with ADHD, and other Learning Differences. Working with CSU Long Beach. Specializing in Life Skills Education, Social Competence, Academic Support, Executive Functioning, and Career Preparation. Specialist in independent living counseling and dedicated to the professional success of each student during Summer Program according to CIP goals. Show less



Long Beach Unified School District

• United States
• Primary and Secondary Education
• 700 & Above Employee

• Substitute Teacher

  • Jan 2015 - Sep 2015

  Long Beach K-12 Teacher, Mainstream and Special Education, Multiple Subject



UnitedHealth Group

• Hospitals and Health Care
• 700 & Above Employee

• Performance Improvement/Health Education

  • Jun 2013 - Oct 2014

  Signal Hill, CA Organizational Change Management, analyzing existing systems of Memorial Healthcare throughout transition under United HealthGroup/Monarch Healthcare in regulatory environment. Embraced and relayed corporate culture initiatives. Educator, and Performance Improvement Sr. Coordinator, for Monarch Optum Healthcare. On-site trainer for physician offices and professional patient care consultant. Develop and ensure highest level of healthcare services provided by measuring quality of existing… Show more Organizational Change Management, analyzing existing systems of Memorial Healthcare throughout transition under United HealthGroup/Monarch Healthcare in regulatory environment. Embraced and relayed corporate culture initiatives. Educator, and Performance Improvement Sr. Coordinator, for Monarch Optum Healthcare. On-site trainer for physician offices and professional patient care consultant. Develop and ensure highest level of healthcare services provided by measuring quality of existing methods, and suggesting and implementing improved provider systems as recognized by clinical performance measures under NCQA, National Committee for Quality Assurance. Meeting requirements of government healthcare program mandates, Medicare/CMS 5Star, HEDIS measures. Community Liaison, fostering personal connections through strategic efforts. QA Department Employee Engagement Team Leader. Health Fair Coordinator for Diabetic and Senior Health Advocacy. Show less



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• Quality Assurance Manager/Trainer

  • Jan 2011 - May 2013

  Anaheim, CA Quality Assurance Manager position on Disney Cruise Lines from the Port of Los Angeles, Creating and Implementing new systems and training procedures for department. Position faced difficult challenges because of its remote location on the Disney Wonder Cruise Ship. In this role, I was the first manager from Anaheim to establish standard operating procedures. My position supported the sales team for the Disney Vacation Club. As new or existing members purchased the vacation points, I generated… Show more Quality Assurance Manager position on Disney Cruise Lines from the Port of Los Angeles, Creating and Implementing new systems and training procedures for department. Position faced difficult challenges because of its remote location on the Disney Wonder Cruise Ship. In this role, I was the first manager from Anaheim to establish standard operating procedures. My position supported the sales team for the Disney Vacation Club. As new or existing members purchased the vacation points, I generated Mortgage, Note, Deed of Trust, explained and notarized documents. In turn, I trained other management team members. This was an excellent role for me because it was creating, implementation, and training others on new systems. I'm skilled at problem solving, so I was able to handle the unique situations aboard ship . Other details of the position included: Formed Analysis and Action Plans, implementing successful operations strategies with a focus on the continual improvement process. On-site manager, ensuring compliance and legal statues are met for Disney Vacation Club. Responsible for preparing and execution of legal documents, conveyance of policies and procedures, and Member Service Representative. Worked with staff to ensure sales event logistics and sales goals were met. I held the position of leader of Guest satisfaction, traveling nationally and internationally. Show less



Disney Institute

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Corporate Trainer/Consultant

  • 2010 - 2012

  Anaheim, CA Returning to the Walt Disney Company(1988-1999 former), as a Business Program and Professional Development Facilitator for both Disney Cast and External Business Clients. Consultant and Speaker, customizing and executing training programs. Creative delivery of learning modules to enhance organizational culture, brand loyalty, customer service, and change management. Designed comprehensive curriculum for business executives and community advocates. Presented to intimate seminar sized workshops… Show more Returning to the Walt Disney Company(1988-1999 former), as a Business Program and Professional Development Facilitator for both Disney Cast and External Business Clients. Consultant and Speaker, customizing and executing training programs. Creative delivery of learning modules to enhance organizational culture, brand loyalty, customer service, and change management. Designed comprehensive curriculum for business executives and community advocates. Presented to intimate seminar sized workshops and large convention audiences. Coach and strategic planner, focused on continuous process improvement through sharing of best practices and total quality management. Human Resource Trainer for new employee orientation, train the trainer & team building programs, embracing diversity, retention, recognition, talent placement, and engagement. Customer service advocate , defines and develops relevant organizational culture. Show less



Laureate Online Education

• Netherlands
• Higher Education
• 100 - 200 Employee

• Course Developer Higher Education/Media Specialist

  • May 2008 - Jan 2010

  Los Angeles, California Higher Education Course Designer for Walden University Bachelor Programs. Content writer and media production specialist working with program directors and media producers to ensure quality of finished curriculum for learning modules. Developed Educator Programs for Mainstream and Special Education Professionals. Teamed with Subject Matter Experts to create relevant online courses. Responsible for film production, transcript editing, and course placement of video components. Assisted in… Show more Higher Education Course Designer for Walden University Bachelor Programs. Content writer and media production specialist working with program directors and media producers to ensure quality of finished curriculum for learning modules. Developed Educator Programs for Mainstream and Special Education Professionals. Teamed with Subject Matter Experts to create relevant online courses. Responsible for film production, transcript editing, and course placement of video components. Assisted in coordination and on-site location logistical planning of video production, including staging, script development, and interviewing of Subject Matter Expert. Use of Microsoft products, Laureate Internal, and Blackboard Learning Systems. Knowledge of Final Cut Pro, editing and placement of graphics on visual learning modules. Show less



Inglewood Unified/Richland Two School District

• Educator/ Technology Specialist

  • 2001 - 2008

  Los Angeles, CA/Columbia, SC Teaching and mentoring hundreds of future leaders. Presenter at District Forum. Technology Specialist/Promoter of Virtual Learning Environments. Elementary School Teacher and Team Leader.



Disney Institute

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Program Manager, Professional Development Seminars

  • 1988 - 1999

  Orlando, Florida Area Working with Disney University Human Resources to develop strategic launch of Disney Institute in order to meet the need of outside business requests for successful strategies in Customer Service, People Management, Teacher Education, and Professional Business Programs. Logistics Manager, Facilitator, Training and Operational Design of Professional Development Programs. Managing consultant on a variety of topics related to service, leadership, and management. Operations Manager for seminars and… Show more Working with Disney University Human Resources to develop strategic launch of Disney Institute in order to meet the need of outside business requests for successful strategies in Customer Service, People Management, Teacher Education, and Professional Business Programs. Logistics Manager, Facilitator, Training and Operational Design of Professional Development Programs. Managing consultant on a variety of topics related to service, leadership, and management. Operations Manager for seminars and special events. Responsible for operational budget. Reported to Resort Sales, Human Resources, and Convention Services Department Executive Leadership Teams. Advanced through career at WDW. Seminar Representative and administrative support for Seminar Productions Department, and Central Reservations. Became part of management team & facilitator of behind-the-scenes programs that showcased Disney Corporate Culture in 1991. Show less