Experience

EyeHealth Northwest

• United States
• Medical Practices
• 100 - 200 Employee

• Referral Coordinator

  • Oct 2021 - Present



Oregon Eye Specialists, PC

• United States
• Medical Practices
• 1 - 100 Employee

• Surgery Coordinator

  • Aug 2020 - Oct 2021

  Coordinate all aspects of surgical scheduling in a busy ophthalmology practice, including retrieval of medical testing, prior authorizations, obtaining patient consents, and scheduling all post-operative appointments for the patient. Work directly with Surgery Centers coordinating schedules and ensuring they receive all surgical chart information prior to procedure. Coordinate all aspects of surgical scheduling in a busy ophthalmology practice, including retrieval of medical testing, prior authorizations, obtaining patient consents, and scheduling all post-operative appointments for the patient. Work directly with Surgery Centers coordinating schedules and ensuring they receive all surgical chart information prior to procedure.



Center For Sight

• United States
• Medical Practices
• 200 - 300 Employee

• Physician Relations Coordinator

  • Jun 2019 - Jul 2020

  Ensure complete and accurate patient demographics and current insurance information. Process patient referrals to ophthalmology providers by preparing medical charts and records for referral patient visits and providing appropriate clinical information to specialist. Assist in scheduling of various cataract surgery procedures and post op appointments. Ensure complete and accurate patient demographics and current insurance information. Process patient referrals to ophthalmology providers by preparing medical charts and records for referral patient visits and providing appropriate clinical information to specialist. Assist in scheduling of various cataract surgery procedures and post op appointments.



HORNBACK CHIROPRACTIC AND WELLNESS PA

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Chiropractic Assistant

  • May 2017 - May 2019

  Responsible for keeping the office in line throughout the business day. This includes registering arriving patients, checking out departing patients, managing patients' files, checking in and out chiropractic equipment and supplies, maintaining billing and coding, recording vital signs and answering phones. Responsible for keeping the office in line throughout the business day. This includes registering arriving patients, checking out departing patients, managing patients' files, checking in and out chiropractic equipment and supplies, maintaining billing and coding, recording vital signs and answering phones.



The Ritz-Carlton Hotel Company, L.L.C.

• United States
• Hospitality
• 700 & Above Employee

• Guest Reception

  • Nov 2015 - Apr 2017

  Responsible for answering all incoming calls to the resort. Assist guest with their inquiries or route call to the appropriate department. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Make spa and dining reservations ensuring guest satisfaction and profitability. Responsible for answering all incoming calls to the resort. Assist guest with their inquiries or route call to the appropriate department. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Make spa and dining reservations ensuring guest satisfaction and profitability.



InterContinental Buckhead Atlanta

• United States
• Hospitality
• 1 - 100 Employee

• Rooms Specialist

  • Nov 2014 - Aug 2015

  Provide exceptional customer service to all guests and visitors to the hotel. Check guests in and out, make room reservations, post charges and settle guest accounts, Responsible for handling all phone inquiries to the hotel and transferring calls to the proper department as needed. Provide exceptional customer service to all guests and visitors to the hotel. Check guests in and out, make room reservations, post charges and settle guest accounts, Responsible for handling all phone inquiries to the hotel and transferring calls to the proper department as needed.



Chateau Elan Winery & Resort

• United States
• Hospitality
• 100 - 200 Employee

• Resort Sales Coordinator

  • Jan 2014 - Nov 2014

  Responsible for the selling and processing of Overnight Room Reservations, Spa Service Bookings, Golf Tee Times, and other amenities offered at Chateau Elan ensuring a high level of service, guest satisfaction and profitability. Responsible for the selling and processing of Overnight Room Reservations, Spa Service Bookings, Golf Tee Times, and other amenities offered at Chateau Elan ensuring a high level of service, guest satisfaction and profitability.



Festiva

• United States
• Hospitality
• 100 - 200 Employee

• Vacation planning counselor

  • Nov 2012 - May 2013

  Call center environment where I assist members/owners with booking their vacations, take payments for maintenance fees/taxes. Provide general instruction for utilization of Vacation Ownership. Call center environment where I assist members/owners with booking their vacations, take payments for maintenance fees/taxes. Provide general instruction for utilization of Vacation Ownership.



Aloft Asheville Downtown

• Asheville, North Carolina Area

• Front Desk Agent

  • Aug 2012 - Nov 2012

  Provide exceptional customer service to all guests and visitors to the hotel. Check guests in and out, make room reservations, post charges and settle guest accounts, Responsible for handling all phone inquiries to the hotel and transferring calls to the proper department as needed. Provide exceptional customer service to all guests and visitors to the hotel. Check guests in and out, make room reservations, post charges and settle guest accounts, Responsible for handling all phone inquiries to the hotel and transferring calls to the proper department as needed.



Vistana Signature Experiences

• United States
• Hospitality
• 700 & Above Employee

• Vacation Planning Counselor

  • Jan 2010 - Aug 2012

  Assist owners in a call center environment with booking their vacations, take payments for maintenance fees/taxes. Provide general instruction for utilization of Vacation Ownership. Promoted to the Special Services Team June 2011 Complete New Owner Experience calls to Owners who recently purchased weeks and provide complete information on utilization of Vacation Ownership Assist the Elite Level Owners with booking reservations and general inquiries. Assist owners in a call center environment with booking their vacations, take payments for maintenance fees/taxes. Provide general instruction for utilization of Vacation Ownership. Promoted to the Special Services Team June 2011 Complete New Owner Experience calls to Owners who recently purchased weeks and provide complete information on utilization of Vacation Ownership Assist the Elite Level Owners with booking reservations and general inquiries.