Jelena Banovic

Data Analyst at M2Communications
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Contact Information
us****@****om
(386) 825-5501
Location
Belgrade, Serbia, RS
Languages
  • Serbian Native or bilingual proficiency
  • Japanese Limited working proficiency
  • English Professional working proficiency

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Credentials

  • Database SQL Developer
    IT OiP
    Jul, 2021
    - Nov, 2024
  • The Persuasive Communicator
    Atria Group International
    Nov, 2018
    - Nov, 2024
  • Insurance of claims
    BILJANA TRIFUNOVIĆ pr IFA
    Nov, 2015
    - Nov, 2024
  • Professional training for secretaries of sports and municipal associations, clubs, and other sports organizations
    Serbian Institute of Sport and Sports Medicine and Sport Association of Serbia
    Dec, 2010
    - Nov, 2024

Experience

  • M2Communications
    • Serbia
    • Advertising Services
    • 1 - 100 Employee
    • Data Analyst
      • Oct 2018 - Present

      ˗ Creating a customer database ˗ Database Administration ˗ Entry and internal analysis of company data ˗ Creating a customer database ˗ Database Administration ˗ Entry and internal analysis of company data

  • Lyoness d.o.o. Belgrade
    • Belgrade
    • Cashback Solutions Assistant for SME
      • Mar 2011 - Sep 2018

      ˗ Database Administration, Data entry Excel ˗ Creating and analyzing monthly reports of debts ˗ Collection of receivables ˗ Customer support, SMEs, retail chains and online shops service support - Responding to customer inquiries and complaints ˗ Database Administration, Data entry Excel ˗ Creating and analyzing monthly reports of debts ˗ Collection of receivables ˗ Customer support, SMEs, retail chains and online shops service support - Responding to customer inquiries and complaints

  • Shooting Club Partizan and Ministry of Interior, Sport society “Milicionar"
    • Belgrade
    • Professional Athlete
      • May 1993 - Dec 2013

      ˗ Participation in national and international competitions ˗ National sport scholarship (1996-2009) ˗ Participation in national and international competitions ˗ National sport scholarship (1996-2009)

  • Advanguard d.o.o. Belgrade
    • Belgrade
    • Account Executive
      • Sep 2008 - Feb 2011

      ˗ Managing marketing activities and customer service ˗ Handling budgets and managing campaign costs ˗ Pitching projects for different clients and industries - Issuing of invoices and monitoring of payments ˗ General Manager Assistant ˗ Managing marketing activities and customer service ˗ Handling budgets and managing campaign costs ˗ Pitching projects for different clients and industries - Issuing of invoices and monitoring of payments ˗ General Manager Assistant

Education

  • University of Belgrade
    Bachelor of Science - BS, Japanese Language, Literature and Culture

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