Nithya Ramesh
Product Operations Group Lead at Deel- Claim this Profile
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English Full professional proficiency
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Hindi Native or bilingual proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Veronika Zsófia Szabó
Nithya has proven to have great collaboration skills & focused work ethic. Respectful, sharing information with clarity and on time: always up to date! I had the pleasure to work and collaborate with her on a daily basis while she was supporting our team as Product Operations Lead. She has great skills to balance multiple work from multiple teams, lead and help others while maintaining curiosity and adding her thoughts and great questions to the process. She is packed with empathy and proactivity toward diff. teams and diff leadership styles. She can handle any situation with success. All the team members benefited from her work by having clarity on features that are needed. We often worked hand in hand to define best practices and ensure a smooth collaboration between product, design, and the rest of the team. A great pleasure to work with her!
Janine Teo
Nithya was my direct manager in Uber Singapore for a year before she transferred to the Amsterdam office. She led the country’s Marketplace & Engagement team and played an integral role in shaping the overall ride-hailing business in Singapore. I’ve always been in awe of Nithya’s ability to inspire and lead change at the same time even in the face of adversity. She has all the right ingredients for success - passion, great leadership and communication skills, unquestionable integrity, emotional intelligence, and more. It’s rare to come across a mentor and a role model like Nithya. Any team would be lucky to have her.
Veronika Zsófia Szabó
Nithya has proven to have great collaboration skills & focused work ethic. Respectful, sharing information with clarity and on time: always up to date! I had the pleasure to work and collaborate with her on a daily basis while she was supporting our team as Product Operations Lead. She has great skills to balance multiple work from multiple teams, lead and help others while maintaining curiosity and adding her thoughts and great questions to the process. She is packed with empathy and proactivity toward diff. teams and diff leadership styles. She can handle any situation with success. All the team members benefited from her work by having clarity on features that are needed. We often worked hand in hand to define best practices and ensure a smooth collaboration between product, design, and the rest of the team. A great pleasure to work with her!
Janine Teo
Nithya was my direct manager in Uber Singapore for a year before she transferred to the Amsterdam office. She led the country’s Marketplace & Engagement team and played an integral role in shaping the overall ride-hailing business in Singapore. I’ve always been in awe of Nithya’s ability to inspire and lead change at the same time even in the face of adversity. She has all the right ingredients for success - passion, great leadership and communication skills, unquestionable integrity, emotional intelligence, and more. It’s rare to come across a mentor and a role model like Nithya. Any team would be lucky to have her.
Veronika Zsófia Szabó
Nithya has proven to have great collaboration skills & focused work ethic. Respectful, sharing information with clarity and on time: always up to date! I had the pleasure to work and collaborate with her on a daily basis while she was supporting our team as Product Operations Lead. She has great skills to balance multiple work from multiple teams, lead and help others while maintaining curiosity and adding her thoughts and great questions to the process. She is packed with empathy and proactivity toward diff. teams and diff leadership styles. She can handle any situation with success. All the team members benefited from her work by having clarity on features that are needed. We often worked hand in hand to define best practices and ensure a smooth collaboration between product, design, and the rest of the team. A great pleasure to work with her!
Janine Teo
Nithya was my direct manager in Uber Singapore for a year before she transferred to the Amsterdam office. She led the country’s Marketplace & Engagement team and played an integral role in shaping the overall ride-hailing business in Singapore. I’ve always been in awe of Nithya’s ability to inspire and lead change at the same time even in the face of adversity. She has all the right ingredients for success - passion, great leadership and communication skills, unquestionable integrity, emotional intelligence, and more. It’s rare to come across a mentor and a role model like Nithya. Any team would be lucky to have her.
Veronika Zsófia Szabó
Nithya has proven to have great collaboration skills & focused work ethic. Respectful, sharing information with clarity and on time: always up to date! I had the pleasure to work and collaborate with her on a daily basis while she was supporting our team as Product Operations Lead. She has great skills to balance multiple work from multiple teams, lead and help others while maintaining curiosity and adding her thoughts and great questions to the process. She is packed with empathy and proactivity toward diff. teams and diff leadership styles. She can handle any situation with success. All the team members benefited from her work by having clarity on features that are needed. We often worked hand in hand to define best practices and ensure a smooth collaboration between product, design, and the rest of the team. A great pleasure to work with her!
Janine Teo
Nithya was my direct manager in Uber Singapore for a year before she transferred to the Amsterdam office. She led the country’s Marketplace & Engagement team and played an integral role in shaping the overall ride-hailing business in Singapore. I’ve always been in awe of Nithya’s ability to inspire and lead change at the same time even in the face of adversity. She has all the right ingredients for success - passion, great leadership and communication skills, unquestionable integrity, emotional intelligence, and more. It’s rare to come across a mentor and a role model like Nithya. Any team would be lucky to have her.
Credentials
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Coursera Specialization in Business Analytics
The Wharton SchoolFeb, 2016- Nov, 2024
Experience
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Deel
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United States
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Human Resources Services
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700 & Above Employee
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Product Operations Group Lead
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May 2022 - Present
Managing a team of 3 to lead Product Operations coverage on multiple teams across 2 product groups, focused on contract management, classification risk products (Shield and Premium) and in-app perks (WeWork, Hofy etc). Also building out frameworks and collaboration models to boost Product Operations effectiveness on product feedback tracking, product discovery, GTM management etc. Managing a team of 3 to lead Product Operations coverage on multiple teams across 2 product groups, focused on contract management, classification risk products (Shield and Premium) and in-app perks (WeWork, Hofy etc). Also building out frameworks and collaboration models to boost Product Operations effectiveness on product feedback tracking, product discovery, GTM management etc.
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Uber
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United States
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Internet Marketplace Platforms
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700 & Above Employee
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Head of Strategy & Planning - Customer Experience
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Dec 2019 - May 2022
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Lead - Incentives & Loyalty (Marketplace)
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Dec 2017 - Dec 2019
Led the EMEA Central Ops team of 4 to manage the regional product portfolio for Marketplace products covering pricing, promotions, competitive investments and loyalty-based rewards. Focused on product discovery, maximizing spend efficiency and ensuring marketplace optimization all while delivering customers with an optimal product experience
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Senior Manager - Singapore Operations
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Jun 2016 - Dec 2017
Built the country team to a high-performing group of 12 managers and led the regional operational optimisation of Marketplace products while focused on growing the Singapore business via multiple product releases (UberPool, UberBaby, UberAssist etc), CRM tactics and on-platform incentive strategies all whilst keeping spend efficiency high and surge prices low
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Credit Suisse
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Switzerland
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Banking
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700 & Above Employee
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Fixed Income Team Lead
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Jun 2015 - Jun 2016
− Managed trader portfolio of $3.6 billion by supervising P&L, market research and operational risk control− Spearheaded process improvement across business functions with a positive impact of USD 3 million per annum− Created new systems and processes to enable APAC business growth by 45%− Managed and mentored team of 3 analysts to provide supervisory overview and monitor process execution
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Equities Senior Analyst
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Nov 2011 - Jun 2015
− Six Sigma certified with extensive experience in process streamlining and optimisation − Initiated and executed L&D training across APAC resulting in 70% increase in participation− Excelled as top performer in Analyst program and rated AA in all years (top 5%)
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Vice-President
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Aug 2010 - Sep 2011
− Largely responsible for branding, marketing and sponsorship activities of the student society − Led a team of 10 to organize a 10 week university-wide entrepreneurship seminar titled ‘Young Turks’ − Largely responsible for branding, marketing and sponsorship activities of the student society − Led a team of 10 to organize a 10 week university-wide entrepreneurship seminar titled ‘Young Turks’
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Credit Suisse
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Switzerland
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Banking
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700 & Above Employee
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Structured Products Intern
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Dec 2010 - Jul 2011
− Applied Lean Sigma Program fundamentals on 5 projects that work towards process improvement and quality control − Appointed Project Leader for the Product Control New Joiners Pack used across the APAC region − Applied Lean Sigma Program fundamentals on 5 projects that work towards process improvement and quality control − Appointed Project Leader for the Product Control New Joiners Pack used across the APAC region
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Education
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2008 - 2012
National University of Singapore
B.Sc, Applied Mathematics and Religious Studies -
2005 - 2007
St. Andrew's Junior College
A-Level Certificate of Cambridge Board, U.K -
2000 - 2005
Sanskriti School
High School
Community
