Health Management Program Manager

• Aug 2022 - Present

Disease Management Program Coordinator

• Mar 2020 - Aug 2022

● Managed and oversaw ongoing development, implementation, and operation of a rare disease management vendor as a program, project, and vendor manager.● Facilitated engagement with internal and external partners, including those in the community, to develop and implement outreach, implementation, improvement, and reporting strategies for the program.● Responsible for all aspects of strategic and business development, transformation, design, and operational management of the Disease Management program.● Collaborated with internal and external teams and stakeholders to develop and present program opportunities, fostering collaboration, and expanding program reach and enrollment.

Medical Policy Analyst

• Jul 2018 - Mar 2020

● Research, review, and write HMSA medical policies in compliance with NCQA, CMS, and State and Federal laws.● Develop new policies and workgroups from concept to implementation as part of business development efforts.● Engage with providers, community stakeholders, and industry leaders to assess the impact of proposed changes to medical policies and conduct technical reviews of new and emerging medical technologies, from pharmaceuticals to medical devices.

Senior Pharmacy Technician

• Feb 2017 - Jun 2018

Pharmacy Technician

• Nov 2014 - Feb 2017

● Collaborated with the design and planning team for Pharmacy renovations, from concept through blueprint drafting, project timeline, assigned deliverables, budget adherence, and interim operations planning.● Led the training and onboarding of new Technicians throughout the pharmacy, with a focus on sterile and chemotherapeutic compounding, to ensure compliance with industry regulations and quality standards.● Contributed to business development and workflow optimization initiatives, aimed at managing departmental costs, minimizing waste, and standardizing workflow operations, resulting in improved efficiencies and productivity.