Experience

Switch Collective

• France
• Professional Training and Coaching
• 1 - 100 Employee

• Directrice exécutive

  • Jan 2023 - Jun 2023

• Directrice des opérations

  • May 2019 - Jun 2023



foodora

• Germany
• Food and Beverage Services
• 700 & Above Employee

• Regional Development Director

  • Apr 2018 - Nov 2018

  - Lead performance improvements and set objectives : growth, rate, acquisition, retention, operations - Consolidate and share best practices among cities - Coordinate city managers and national teams (marketing, operations, sales, KAM, HR) - Support city managers in their local projects : Extend delivery area - High negotiation with key partners, implementing new marketing events - Recruit, Train, Manage 4 city managers and their team (15 pers) : prioritisation of tasks, KPI… Show more - Lead performance improvements and set objectives : growth, rate, acquisition, retention, operations - Consolidate and share best practices among cities - Coordinate city managers and national teams (marketing, operations, sales, KAM, HR) - Support city managers in their local projects : Extend delivery area - High negotiation with key partners, implementing new marketing events - Recruit, Train, Manage 4 city managers and their team (15 pers) : prioritisation of tasks, KPI analysis, process optimization

• City Manager Lyon & Montpellier

  • Sep 2017 - Jun 2018

  - Analyse & lead performance improvements in both cities : negotiation with AAA restaurants, portfolio optimisation (200 & 50 restaurants), rider management (350 and 150 riders), improve marketing campaign - Test local projects : set up special offers planning, expansion to suburbs, area only delivered by scooter - process duplicated in other cities - Lead and manage marketing flyering (150000 flyers/month, 50 promoters) - Manage, train, support and organise a 5-people team

• Key Account Manager Lyon & Montpellier

  • Sep 2016 - Aug 2017

  - Manage and Develop a 200-restaurant portfolio (650 000€/month) : partnership implementation, personalised support, performance review and recommendations - City launching in 3 weeks : Montpellier (best foodora France launch) & Nantes - Maximize general KAM performance : set up variable MOV (from 12€ to 25€) - Coordinate & manage local projects : CRM campaign, shooting, marketing events



Gawad Kalinga Community Development Foundation

• Philippines
• Non-profit Organizations
• 1 - 100 Employee

• Social Entrepreneurship

  • May 2015 - Jun 2015



SAGUEZ & PARTNERS

• France
• Design Services
• 1 - 100 Employee

• Junior Project Manager

  • Sep 2014 - Feb 2015

  - Lead & consolidate commercial relations with key accounts (Suez environnement, Bpifrance, BNP Paribas, E.Leclerc, Boulanger…) - Support & report on current projects (branding, visual identity, retail, customer path) - Participate in tenders in restricted timings (KFC, ADP, Club Med) - Coordinate, support & manage creative team - Lead & consolidate commercial relations with key accounts (Suez environnement, Bpifrance, BNP Paribas, E.Leclerc, Boulanger…) - Support & report on current projects (branding, visual identity, retail, customer path) - Participate in tenders in restricted timings (KFC, ADP, Club Med) - Coordinate, support & manage creative team



The Sunglasses Factory

• Région de Miami/Fort Lauderdale, États-Unis

• Assistant Director

  • Jun 2014 - Aug 2014

  - Develop revenues (50 000$ /month Uber, Deloitte, Heineken…) - Coordinate & supervise production (Chinese factory) - Provide highest quality & ensure deliveries in restricted timings - Lead billing & accounting - Develop revenues (50 000$ /month Uber, Deloitte, Heineken…) - Coordinate & supervise production (Chinese factory) - Provide highest quality & ensure deliveries in restricted timings - Lead billing & accounting



Bentley Motors

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Legal internship

  • Jun 2012 - Aug 2012

  - Relation et négociation clients - Conseils auprès des concessionnaires sur la Lemon Law (loi protectrice des consommateurs) à travers la rédaction d’un dossier - Entretenir l’image de prestige de l’entreprise à travers le relationnel avec les clients - Relation et négociation clients - Conseils auprès des concessionnaires sur la Lemon Law (loi protectrice des consommateurs) à travers la rédaction d’un dossier - Entretenir l’image de prestige de l’entreprise à travers le relationnel avec les clients



Tribunal administratif de Lyon

• Région de Lyon, France

• Stagiaire près la 4ème chambre

  • May 2012 - May 2012

  La 4ème chambre du Tribunal administratif de Lyon est en charge des litiges concernant : - Domaine et voirie - Permis de conduire - Étranger - Contentieux Fiscal - Élections Lors de ce stage, mon rôle était de : - Étudier, analyser et suivre les requêtes près la 4ème chambre - Participer activement aux pré-délibérés des audiences, avec élaboration collective d'un premier jugement La 4ème chambre du Tribunal administratif de Lyon est en charge des litiges concernant : - Domaine et voirie - Permis de conduire - Étranger - Contentieux Fiscal - Élections Lors de ce stage, mon rôle était de : - Étudier, analyser et suivre les requêtes près la 4ème chambre - Participer activement aux pré-délibérés des audiences, avec élaboration collective d'un premier jugement