Cloud Soultion Architect

• Feb 2022 - Present

Senior System Engineer - Remotely

• Apr 2021 - Present

• Assist in design and review of cloud infrastructure as part of the lifecycle of projects.• Ensuring cloud environments align to best practice, are scalable and optimised for the business requirements Installed and managed various security technologies, including VPNs, firewalls, and anti-malware solutions.• Support the migration of Application and IT infrastructure workloads to the MS Azure / Cloud services• Provide assistance to CyberGen’s operational teams on cloud related incidents where required.• Leads on Cloud related projects and programs and give guidance to the wider team on cloud elements within other projects and programs.

Information Technology Site Lead

• Jun 2021 - Feb 2022

• Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems. • Collaborated with internal teams and customer representatives to determine data migration requirements prior to accepting projects.• Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.• Coordinated with external stakeholders to align data migration scheduling to minimize business process disruptions.

IT Infrastructure Administrator

• Jun 2017 - Jul 2020

• Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support.• Installed and managed various security technologies, including VPNs, firewalls and anti-malware solutions.• plan, design, implement, administer, and support Windows Servers, Active Directory environments • Installed and managed various security and network technologies, including VPNs, firewalls, Switches, Routers, Call Manager, and anti-malware solutions.• Documented all support interactions in system for future reference and addition to knowledge base.• Worked in team-driven environments and communicated effectively with all stakeholders.• Managed application patches, data backup, security changes and network configuration and replaced boards, changed servers and loaded and tested software applications.• responsible for implementing, monitoring and maintaining Microsoft Azure solutions, and Office365.• Installing and configuring SCCM, DPM, and Backup Exec, Hyper-V and VMWare.• Monitor performance and ensure system availability and reliability with PRTG.• Led server infrastructure development, quality assurance, staging and production systems.• Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.

Network Engineering Specialist

• Jan 2014 - Jun 2017

• Provided detailed technical documentation, including network diagrams, and procedural guidelines.• Deployment and maintained all networking devices and infrastructure including Switches, routers, firewalls. • Communicated with vendors to resolve network outages and periods of reduced performance. • Monitored network capacity and performance, as well as diagnosed and resolved complex network problems.• Configured, managed and troubleshot VOIP and multi-media (video) distributed systems and platforms.

IT Support

• Feb 2009 - Apr 2013

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.• Monitoring, maintaining computer systems and networks, procedural documentation and relevant reports.• troubleshoot system and network problems, diagnosing and solving hardware or software faults. • Installing and configuring computer hardware, software, systems, networks, printers, and scanners.• Monitoring, maintaining computer systems and networks, procedural documentation and relevant reports.• troubleshoot system and network problems, diagnosing and solving hardware or software faults.

IT Support

• Mar 2007 - Jan 2008

• Installed and upgraded Operating System for desktops and laptops.• Diagnosed and resolved issues related to Operating system and applications suite.• Investigate and assess the system's performance of end-user devices and updated it accordingly.• Setup printers on the network, fix printer issues and troubleshooting. • Installed and upgraded Operating System for desktops and laptops.• Diagnosed and resolved issues related to Operating system and applications suite.• Investigate and assess the system's performance of end-user devices and updated it accordingly.• Setup printers on the network, fix printer issues and troubleshooting.