Tiana Swift
Admissions Representative at Hollywood Institute of Beauty Careers- Claim this Profile
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Bio
Credentials
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CPR
American Heart Association | American Stroke AssociationMay, 2011- Nov, 2024
Experience
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Hollywood Institute of Beauty Careers
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Higher Education
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1 - 100 Employee
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Admissions Representative
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2019 - Present
Contacts potential students utilizing most appropriate method of contact (e.g., phone, email, etc.) to set up information session. Conducts interviews of prospective students while gauging interest level, area of study, time and availability, etc. Evaluates prospective students based on their needs, desire, interests, qualifications, motivations, commitments, and determinations in a qualitative manner. Completes and maintains all required paperwork and data entry in an accurate, timely, and compliant manner. Refers students as appropriate to financial aid and VA. Acts as a mentor and resource for Associate Admissions Representatives by providing guidance, leadership, and development as needed and as directed by the Director of Admissions. Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, and internal HIBC policies and procedures. Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department. Show less
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Chewy
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United States
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Retail
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700 & Above Employee
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Fraud Analyst
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2018 - 2019
Analyze data from multiple sources to identify discrepancies, spot fraud, and eliminate suspicion. Educate staff and contractors on fraud and associated behaviors. Write reports, and document evidence, findings, and recommendations. Interview and elicit information from staff and contractors to resolve questions. Resolve over 1,000+ suspicious blocked orders on a weekly basis. Worked with local police departments and banking institutions to validate discrepancies. Analyze data from multiple sources to identify discrepancies, spot fraud, and eliminate suspicion. Educate staff and contractors on fraud and associated behaviors. Write reports, and document evidence, findings, and recommendations. Interview and elicit information from staff and contractors to resolve questions. Resolve over 1,000+ suspicious blocked orders on a weekly basis. Worked with local police departments and banking institutions to validate discrepancies.
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Vacation Village Resorts
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Hospitality
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200 - 300 Employee
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Travel Agent
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2017 - 2018
Planning and selling transportations, accommodations, insurance, and other travel services Cooperating with clients to determine their needs and advising them an appropriate destination, modes of transportations, travel dates, costs, and accommodations Providing relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers Instrumental in brainstorming promotional vacation specials Headlined social media marketing team -- large emphasis on Facebook platform Show less
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Miami Gold
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North Miami Beach, FL
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House Manager
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2015 - 2017
Interacted positively with customers while promoting club facilities and services. Actively participated in ongoing customer service programs to build sales and rapport. Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional service. Led and directed team members on effective methods, operations and procedures. Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties. Met, greeted and encourages feedback from customers and used feedback to implement positive changes within the club and restaurant. Show less
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LA Fitness
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Group Fitness Instructor
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2014 - 2016
Provided cutting-edge group fitness instruction through a variety of challenging yet entertaining, fun classes that promoted fitness and positive self-esteem in a safe environment. Maintained positive relationships with members to encourage continued class attendance. Cleaned and organized the studio after each class. Consistently exceeded the daily class attendance capacity. Provided cutting-edge group fitness instruction through a variety of challenging yet entertaining, fun classes that promoted fitness and positive self-esteem in a safe environment. Maintained positive relationships with members to encourage continued class attendance. Cleaned and organized the studio after each class. Consistently exceeded the daily class attendance capacity.
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Florida Atlantic University
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United States
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Higher Education
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700 & Above Employee
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Group Fitness Instructor
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Jan 2014 - May 2015
Teach a multi-purpose 60 min class of a combination of high-intensity cycling and mixed boxing. Generate an exercise regimen that focuses on motivation and inspiration while promoting health and wellness. Follow Mad Dogg Athletics, Inc. certified cycling guidelines while creating a fun atmosphere through music and cues. Recruited, trained, and managed student staff. Increased group fitness class attendance in both peak and off-peak hours. Resolved student, staff, and faculty conflicts minimizing the need for director intervention. Show less
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Walgreens
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United States
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Retail
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700 & Above Employee
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Certified Pharmacy Technician
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2012 - 2015
Filled prescriptions [new and refills] Taking in new patient information/ updating returning patient information Categorized prescriptions alphabetically and stocked accordingly Check for outdated prescriptions Performing smart count Operating drive-thru window Operating registers Handling insurance conflicts Flavoring and mixing liquid medication when necessary Restocking medicines, medical supplies, pharmacy Filled prescriptions [new and refills] Taking in new patient information/ updating returning patient information Categorized prescriptions alphabetically and stocked accordingly Check for outdated prescriptions Performing smart count Operating drive-thru window Operating registers Handling insurance conflicts Flavoring and mixing liquid medication when necessary Restocking medicines, medical supplies, pharmacy
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Education
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Florida International University School of Journalism and Mass Communication
Bachelor of Science - BS, Broadcast Journalism -
2013 - 2017
Florida Atlantic University
Bachelor of Science - BS, Broadcast Journalism -
Broward College
Associate of Arts and Sciences - AAS
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