Experience

Tech Nation

• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee

• Senior Associate

  • Dec 2019 - Present

  As a Senior Associate, Translate requirements to functional design. Ensure the test cases are executed on time by producing daily status reports. Derive test cases from functional design. Perform end-to-end testing functional testing. Lead a team of testers and mentor them to meet the deadlines. Translate requirements to functional design. Write exhaustive test cases for Customer information, meter and billing modules. Perform end-to-end testing by creating V-Structure. Experience in testing modules like customer information, Meter, Meter configuration, registers, meters, SP/Meter installation and billing



K&S Phones

• Bookkeeper

  • Feb 2018 - Apr 2019

  Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks. Contacted clients with past due accounts to formulate payment plans. Entered key journal entries into the general ledger. Maintained the financial filing system. Managed administrative side, inventory, sales and marketing. Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks. Contacted clients with past due accounts to formulate payment plans. Entered key journal entries into the general ledger. Maintained the financial filing system. Managed administrative side, inventory, sales and marketing.



Dovenmuehle Mortgage, Inc.

• United States
• Financial Services
• 200 - 300 Employee

• Quality Assurance Intern

  • Jul 2018 - Jul 2018



AGACI

• United States
• Retail Apparel and Fashion
• 200 - 300 Employee

• Floor Supervisor

  • Jun 2017 - Aug 2017

  • Trained 10 employees and managed staff of three to help the team develop customer service skills.• Organized and executed promotions, sales events, and introduced innovated processes, improving business efficiency.• Processed customer complaints, comments and feedback while working to resolve any issues. • Trained 10 employees and managed staff of three to help the team develop customer service skills.• Organized and executed promotions, sales events, and introduced innovated processes, improving business efficiency.• Processed customer complaints, comments and feedback while working to resolve any issues.