Experience

Superior Automotive Group

• United States
• Automotive
• 100 - 200 Employee

• Area Manager

  • Oct 2014 - Present

  • Lead a team of 40 salespeople, seven sales managers, and six finance managers in managing sales and operations for four rooftops (BMW, Mercedes Benz, Cadillac, and Mazda). • Develop and execute strategies to achieve annual sales/volume targets, brand standards, CX/CSI objectives, facility requirements, and KPIs for four manufacturers, resulting in: - Mercedes Benz of Northwest Arkansas: "Best of the Best" winner (Gold 2016, 2018, and Silver 2019). - BMW of Northwest Arkansas: #1 in market share in Market 25 (ten dealers across Arkansas, Oklahoma, and DFW metro) in 2021. - BMW of Northwest Arkansas: Achieved 115%+ of the Annual Volume Target(BMW BSC) 2018, 2019, 2020, 2021 - Cadillac Of Bentonville: "Pinnacle Super Objective' in all KPIs for 18 of 21 quarters between 2017-2022. - Superior Mazda: PMAT committee since 2019, representing regional Mazda dealers in advisory role for future Mazda products.



BMW and Mini of Dallas

• Dallas/Fort Worth Area

• General Sales Manager

  • Jun 2005 - May 2013

  • Recruited by executive leadership to manage the post-acquisition integration of a private dealer into a large publicly held organization. Led initiatives to integrate disparate systems and processes while guiding sales staff through a period of transition. • Led five managers (New Care Sales, Pre-owned Sales, E-commerce Sales, Mini Sales, and Finance & Insurance) and 30 salespeople averaging 350 new and used vehicle sales per month • Served as the primary point of contact for sales and staff concerns, inventory management, customer issues (including service), and vendor relationships. • Delivered exceptional sales and customer satisfaction results while consistently exceeding manufacturer KPIs: - Achieved No. 1 BMW Dealer status in Dallas/Fort Worth Metroplex by BMW North America for 2011 and 2012. - Ranked No. 2 across 40 dealers comprising AutoNation's Luxury Market in 2012. - #1 Mini Dealer in Dallas/Fort Worth Metroplex by MINI North America. - Increased BMW new car sales volume by an average of 20% YOY from 2009 - 2013, outpacing growth of Market 25 peers by 34% during the same period.



Frank Kent Family of Brands

• United States
• Retail
• 1 - 100 Employee

• Frank Kent Cadillac General Sales Manager

  • 2003 - 2005



Mercedes-Benz of Plano

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• New Vehicle Sales Manager

  • 2000 - 2003