Stephanie Dale, MBA-HRM
External Advisor at Bish's RV, Inc.- Claim this Profile
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Bio
Experience
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Bish's RV, Inc.
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United States
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Retail
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200 - 300 Employee
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External Advisor
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Aug 2023 - Present
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Nomad Global Communication Solutions
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Inside Sales Specialist
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Apr 2021 - Feb 2023
• Manage bid and proposal processes from start to finish in response to Request for Proposals from customers • Act as a liaison between the organization and the outside sales team to help interpret client requirements and support company goals • Work collaboratively to implement innovative approaches to stay connected to the existing customer base • Maintain/monitor all bid and contract-related sites to find the business necessary to achieve revenue goals • Generate Nomad Project Bid Requirement Standards: Incorporate Nomad Verbiage to client specifications, working with engineering, production, and IT to identify methods used that competitors may not • Support outside sales team members with sales-related activities including, market research, sales support, and document preparation Key Achievements: o Successfully acquired a bid with the Veterans Administration to purchase $4M in specialty medical vehicles o Exceeding individual quota of $11M for my vertical – currently at $13M, with an estimated $15M for the end of the year Show less
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Bigfork Medical Clinic
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United States
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Hospitals and Health Care
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Practice Associate
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Sep 2019 - Apr 2021
• Oversaw front desk functions - check-in patients upon arrival for appointments, answering busy telephones, accurately taking messages, providing exceptional customer service; credentialing/re-credentialing • Completed patient check-in and check-out process to include patient registration, scheduling appointments, scheduling medical procedures, monitoring callbacks, collecting co-pays, and other cash balancing duties • Responsible for completing incoming and outgoing record requests per KRH procedure and protocol • Performed revenue and revenue cycle-related tasks including, correcting demographic/insurance information on claims, reconciling daily clinic deposits, and closing cash drawers • Accountable for maintaining a consistent inventory of the department office supplies and placing orders Show less
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Campion Ambulance Services, Inc.
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Waterbury, CT
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Billing Associate
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Apr 2018 - May 2019
• Reviewed and reconciled revenue and claim entry; ensured coding accuracy to insurance regulations • Verified patient information, insurance eligibility for Medicare/Medicaid/Anthem/Aetna and other companies, accounts receivable for Medicaid, and working denials from Medicaid • Prepared patient statements, reviewed EOBs, and communicated with insurance companies to remediate denials • Reviewed and reconciled revenue and claim entry; ensured coding accuracy to insurance regulations • Verified patient information, insurance eligibility for Medicare/Medicaid/Anthem/Aetna and other companies, accounts receivable for Medicaid, and working denials from Medicaid • Prepared patient statements, reviewed EOBs, and communicated with insurance companies to remediate denials
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Dell Technologies
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Inside Sales Account Manager
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Jun 2013 - Aug 2015
• Account Manager II for the entire OCONUS PACRIM team in the Dell Federal Segment; knowledge of all contracts used in the different US military branches • Assisted with the Run Rate on the SPAWAR accounts in the Federal segment, and other ISRs on the Navy, Air Force, US Marine Corp, and Alliance teams • Built quotes, sent out spec sheets on products, emailed invoices/order status to customers, flipped quotes, refresh/updated quotes, and entered opportunities in SFDC; sent credit card/purchase orders to process • Stayed updated on the products going EOL to transition customers to the newest products when applicable Show less
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Pure Energy Sports
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Harker Heights, TX
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Head Volleyball Coach
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Oct 2011 - Apr 2014
Coached 14 year old female volleyball players for the 2014 season Coached 17 year old female volleyball players for the 2012-2013 season Coached the players on the academy practice team ages ranging from 8 to 15 years old for the 2013-2013 season Coached 13 year old female volleyball players for the 2011-2012 season Plan and implement practice schedules based on players needs and upcoming tournaments Conduct try-outs and evaluate players Interview and evaluate new coaches for the club at director’s request Coach other teams within the club when other coaches are unable to make practice or tournaments Certified referee and scorekeeper Assist club director as needed Pure Energy Sports 2011-2012 Volleyball Coach of the Year Show less
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United States Department of Defense
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United States
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Armed Forces
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700 & Above Employee
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Administrative Support Assistant
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Feb 2011 - Mar 2013
• Coordinated Reintegration (RIT) Training for over 35,000 redeploying Soldiers to Fort Hood since taking over the scheduling; tracked the attendance and training for over 4,900 deploying Soldiers going through Individual Replacement Training (IRT); created and manipulated spreadsheets for rosters and training • Kept 215 Soldiers and civilians informed of changes to training schedules, training calendars, and any other updates that will affect training • Processed Request for Personnel Action (RPA) for terminations, new hires, extensions, and awards for instructors of the IRT Team • Answered office telephones, responded to emails, maintained calendars, and filed IRT personnel Key Achievement: o Saved $3,500.00 per month by ordering latrines every 30 days versus every 10 days for IRT training Show less
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Central Texas College
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United States
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Higher Education
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700 & Above Employee
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Test Examiner Substitute
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Jul 2010 - Feb 2011
Proctor exams from colleges, universities and various schools Sign testers in and out of testing rooms and log testers on to the proper exams Enter test scores in various online sites and office spreadsheets Prepare exams and test results to be mailed out, scanned or emailed to appropriate locations Exams administered but not limited to: GMAT, GT Predictor, E Exams, SII, Typing Test, NREMT, and ACT Close and open testing rooms on a daily basis Proctor exams from colleges, universities and various schools Sign testers in and out of testing rooms and log testers on to the proper exams Enter test scores in various online sites and office spreadsheets Prepare exams and test results to be mailed out, scanned or emailed to appropriate locations Exams administered but not limited to: GMAT, GT Predictor, E Exams, SII, Typing Test, NREMT, and ACT Close and open testing rooms on a daily basis
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Army Community Services
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Fort Hood, Texas
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Army Family Team Building Volunteer Program Manager
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Mar 2007 - Oct 2008
This was a volunteer position Coordinated up to 45 volunteers in the Army Family Team Building program Trained and evaluated new instructors to the AFTB program Ensured new volunteers completed necessary forms for Army Volunteer Corps (AVC) and Army Family Team Building (AFTB) Established and maintained a file for each new volunteer, to include work records, accomplishments, evaluations, awards and orientated new volunteers on the program Ensured volunteer hours were recorded in the AFTB volunteer log and reported to AVC Updated incentive program for instructors and students Updated annual class and meeting schedules Chaired instructor and master trainer meetings on behave of the AFTB Program Manager as needed Instructed spouses, soldiers and civilians on a wide variety of knowledge, skills and abilities fostering personal and family preparedness to enhance Army readiness Show less
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Twin Falls Public Library
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Twin Falls, Idaho
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Circulation Clerk and Reference Clerk
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Feb 2005 - May 2006
Checked in and out library materials to library patrons as well as sign patrons up for library cards Took LibS 423 Intro to Reference Work in order to get promoted to Reference Clerk Assisted patrons with reference inquires, answering information questions and instructed patrons in the use of the library collections and databases Worked with the check in staff and pages to make the check in process more efficient Worked with the Serials Clerk in updating the periodical list and helped the Technical Services department by searching for bibliographic information, made printouts and downloaded information from a worldwide database Was put in charge of the state government documents in the Idaho Room Show less
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Education
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DeVry University
Master's degree, Human Resources Management and Services -
Black Hills State University
Bachelor of Science (B.S.), Marketing -
Northwest College
Associate's degree, Business Administration and Management, General -
AAPC
Certified Professional Billing Course -
AAPC
Certification, Certified Professional Coding