Daniel Whall

System Administrator at Robotic Research
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Contact Information
us****@****om
(386) 825-5501
Location
Silver Spring, Maryland, United States, US

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5.0

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Maggie Whall

Daniel is a hard working individual with self driven initiative that makes him a tremendous asset to any company. He thinks with logic and takes actions quickly, yet he listens to directions with a concentrated patient attitude. Consequently, he learns new tasks and ideas quickly and is very effecient in getting work done. He is reliable and honest, very dependable and very productive. I would hire him again.

Matthew Beucker

I had the pleasure of working with Dan while working as a Media Specialist in the Media Services Department at Indiana University of Pennsylvania for over a year. During this time I noticed that Dan always took the extra initiative to go the extra mile on getting a project done. Dan worked hard and paid attention to detail on every project and always completed ahead of schedule. In addition, everyday Dan brought a contagious work ethic that helped inspire other co-workers as well as myself to work as hard as him.

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Experience

    • United States
    • Defense and Space Manufacturing
    • 1 - 100 Employee
    • System Administrator
      • Sep 2021 - Present

    • United States
    • Aviation and Aerospace Component Manufacturing
    • 100 - 200 Employee
    • Web Administrator
      • Jan 2018 - Dec 2021

      -Manage a team with the focus of maintaining and improving organization’s IT assets and processes-Centralized department functions and processes with a holistic approach to reduce redundant effortand increase Quality of service to the membership at large.-Built a new website to serve the needs of the organization’s 18,000 members utilizing a REST APIwith our Member Database, Wordpress, and MySQL for SSO, user customized UX and elegant UI.-Act as liaison between outside vendors and Organizational leadership to communicate the needs andexpectations of the organization for multiple ongoing projects.-Generate system performance statistics and analytics to focus team efforts on areas for improvement.Using Paessler PRTG, Google developer tools and analytics.-Report to Organization Leadership at regular intervals to detail process and project updates-Automate processes to help the organization’s IT team better serve the membership-Brought email security into compliance with modern anti-spam and Authentication services such asDMARC and DKIM while also routing through custom Barracuda Spam filter-Design, develop and implement new Cloud IT services such as Office 365, Polycom VOIP, CitrixSharefile, Siteground web hosting, Trello, Sharepoint, and Microsoft Teams-Continue maintenance and improvement of Organization’s network services including DNSmanagement, VoIP, Group Policy, File storage with cloud integration, Certificate management,Windows/Linux hosting environments, Powershell, bash-Developed new web security processes and standards for the organization.

    • IT Specialist
      • Jun 2014 - Jan 2018

      -AD Users and Computers/Group policy/DHCP/Print server administration-Maintain onsite and offsite 2003/2008 Windows Servers including IIS-Manage Dell SonicWall Firewall for Headquarters and Remote server sites.-Configure and support all Windows/Apple workstations and respond to issues.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Support Technician
      • Jul 2012 - Jun 2014

      -Configured Mac and PC systems for PIV authentication security.-Configuration and setup support of VPN and remote access networking connectivity issues with Citrix environment.-Provided local and remote support for a multi-platform environment (Windows/Mac) for 650+ users.-Supported and troubleshot WAN/LAN technologies and devices, including TCP/IP, LAN switches (Port Activation), 802.11 wireless, wireless card, system backup configuration and restore.-Responsible for the support and DoD standard encryption/wipe of PCs and Apple laptops/desktops, including setup, reimaging using Casper Suite and SCCM deployment and management systems.-Provided virtual support through Bomgar for PC and Mac. -Provided support for voice/video conference calls with Polycom and Adobe connect.-BlackBerry mobile device setup, activation, and configuration.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Library Technology Services Help Desk Technician
      • Oct 2008 - Dec 2011

      •Developed Strong Interpersonal Skills through Customer Service interaction •Resolved Issues with Network Configuration and Network Drive issues•Configured University Desktop and Laptop Computers•Constructed Tutorial Documentation for University Hardware and Software•Coordinated Hands-on Software Education for Faculty and Students •Developed Strong Interpersonal Skills through Customer Service interaction •Resolved Issues with Network Configuration and Network Drive issues•Configured University Desktop and Laptop Computers•Constructed Tutorial Documentation for University Hardware and Software•Coordinated Hands-on Software Education for Faculty and Students

    • Veterinary Assistant
      • Jun 2004 - Aug 2010

      •Remained Knowledgeable of Continuously Changing Products •Provided Assistance in the Operating Room•Performed Lab-Work and Interpreted Patient Results•Regulated an Up-to-date Inventory of Hospital Prescriptions•Assisted Veterinarians with Patient Examinations •Remained Knowledgeable of Continuously Changing Products •Provided Assistance in the Operating Room•Performed Lab-Work and Interpreted Patient Results•Regulated an Up-to-date Inventory of Hospital Prescriptions•Assisted Veterinarians with Patient Examinations

Education

  • Indiana University of Pennsylvania
    B.S., Management
    2007 - 2011

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