Grant Cook

Warranty Administrator at National Indoor RV Centers | NIRVC
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Contact Information
us****@****om
(386) 825-5501
Location
Nashville, Tennessee, United States, US

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Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • Warranty Administrator
      • Oct 2023 - Present
    • United States
    • Retail
    • 1 - 100 Employee
    • Service, Parts, and Warranty Management
      • Oct 2019 - Feb 2020

      RV Inventory and Lot Management/Logistics, Service Writing, Warranty Claims, Warranty parts management, Shipping and Receiving, Forklift operation, Parts Counter Sales, Special order and stock inventory parts management, utilizing Dealer Management Software, utilizing Manufacturer warranty, parts, and diagnostic web portals and software, over-the-counter sales/POS software, key-cutting. RV Inventory and Lot Management/Logistics, Service Writing, Warranty Claims, Warranty parts management, Shipping and Receiving, Forklift operation, Parts Counter Sales, Special order and stock inventory parts management, utilizing Dealer Management Software, utilizing Manufacturer warranty, parts, and diagnostic web portals and software, over-the-counter sales/POS software, key-cutting.

    • Warranty Administrator
      • Nov 2014 - Feb 2019

      Inspects new deliveries of Travel Trailers, Fifth Wheels, and Motorhomes, Writes Warranty and Service Repair Orders, Files and coordinates Warranty Claims with RV Manufacturers, Inventory Management, RV Parts Sales. Inspects new deliveries of Travel Trailers, Fifth Wheels, and Motorhomes, Writes Warranty and Service Repair Orders, Files and coordinates Warranty Claims with RV Manufacturers, Inventory Management, RV Parts Sales.

    • Orientation Coordinator
      • Jan 2014 - Nov 2014

      Presented and demonstrated clients with appropriate use, maintenance tips, and safety precautions for new and used Travel Trailers, 5th Wheel Trailers, and Motorhomes, as well as parts and accessories required for the road. Presented and demonstrated clients with appropriate use, maintenance tips, and safety precautions for new and used Travel Trailers, 5th Wheel Trailers, and Motorhomes, as well as parts and accessories required for the road.

    • Sales Representative
      • Oct 2013 - Dec 2013

      Offering unique and flexible music-based marketing packages for small to midsize retail business. Offering unique and flexible music-based marketing packages for small to midsize retail business.

    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Sales Associate and Presenter
      • Apr 2012 - Jun 2012

      Maintained stringent standards for storefront and display appearance, led interactive presentations of high-end electronics and studio quality audio equipment on a daily basis, operated POS-type database and register, made personal connections through sales and demonstrations to repeat customers. Maintained stringent standards for storefront and display appearance, led interactive presentations of high-end electronics and studio quality audio equipment on a daily basis, operated POS-type database and register, made personal connections through sales and demonstrations to repeat customers.

    • Lead Sales Manager and Merchandiser
      • May 2011 - Feb 2012

      Operated a POS system, Service/Installation Bill of Materials System, Fundamental Oracle Tasks, Key-holder Responsibilities, Shipping and Receiving Documentation and Coordination, Forklift Operation, Plan-O-Gram Alterations, Inventory Preparation Lead, Led 10-30 customer seminars on retail products such as Honda Generators, RV Satellite Television and Internet Technology, and electronic towing brake systems. Routinely led gross sales and club membership subscription sales. Operated a POS system, Service/Installation Bill of Materials System, Fundamental Oracle Tasks, Key-holder Responsibilities, Shipping and Receiving Documentation and Coordination, Forklift Operation, Plan-O-Gram Alterations, Inventory Preparation Lead, Led 10-30 customer seminars on retail products such as Honda Generators, RV Satellite Television and Internet Technology, and electronic towing brake systems. Routinely led gross sales and club membership subscription sales.

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Server
      • 2010 - May 2011

      Black Tie catering and bartending in four-star Country Club of Birmingham restaurant Black Tie catering and bartending in four-star Country Club of Birmingham restaurant

    • Parts and Stock Associate
      • Jun 2008 - Apr 2009

      Maintained organization of shipping records and bills of lading, unloaded daily shipments of $100,000+ in auto parts, individually checked each auto part into database, maintained records of Core and Warranty items and maintained constant flow of outbound international part shipments. Operated POS system, operated Bill of Materials system used by BMW technicians and service salesmen, made regular inventories of parts, inspected parts for defects Maintained organization of shipping records and bills of lading, unloaded daily shipments of $100,000+ in auto parts, individually checked each auto part into database, maintained records of Core and Warranty items and maintained constant flow of outbound international part shipments. Operated POS system, operated Bill of Materials system used by BMW technicians and service salesmen, made regular inventories of parts, inspected parts for defects

Education

  • Belmont University
    Law
    2012 - 2013
  • University of Alabama at Birmingham
    Bachelor of Arts (BA), History
    2007 - 2011
  • University of Alabama at Birmingham
    Bachelor's degree, History

Community

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