Experience

Crandall University

• Canada
• Higher Education
• 1 - 100 Employee

• Program Administrator for Graduate Studies

  • Jan 2023 - Present



Canada Post / Postes Canada

• Canada
• Freight and Package Transportation
• 700 & Above Employee

• General Laborer

  • Nov 2020 - May 2023



Statistics Canada | Statistique Canada

• Canada
• Government Administration
• 700 & Above Employee

• Collection Support Unit Supervisor

  • Apr 2021 - Jul 2021



Garrison Gutter Guards

• Canada
• Consumer Goods
• 1 - 100 Employee

• Chief Operating Officer

  • May 2019 - Aug 2019

  Oversaw all company operations including sales, installation, customer service, and human resources for a premium gutter guard company with offices located in Calgary AB, London ON and Mississauga ON. Process Development: Increased operational efficiency by developing 6 operation manuals for each department that contained up to 160 pages of content, outlining the company’s mission, vision, culture, and hiring process. Continuously updated manuals for training use and for possible new franchisees. Problem-Solving: Promptly rectified problems for any issues the company had (ranging from purchasing errors to training and hiring) by being point of contact between each party involved. Prioritized resolution of problem and determined appropriate steps required, placing them into action, and following-up with necessary individuals. Human Resources: Proactively solved ongoing human resource challenges by determining department needs, sourcing and hiring qualified candidates, streamlining the recruitment process, and ensuring all employees were properly trained. Show less



Walmart

• United States
• Retail
• 700 & Above Employee

• Co Manager

  • Oct 2018 - May 2019

  Motivated staff members and supervised assistant managers while overseeing multiple departments. Was being trained to become Store Manager in a future location of an extremely fast-paced retail environment. Teamwork: Increased productivity of evening and overnight shifts by coaching, training, and setting clear expectations of staff. Adaptability: Recognized for being one of the top stores in Atlantic Canada for accomplishing changeovers efficiently by finding solutions to time sensitive problems such as product recalls, staffing issues, and department seasonal changes. Relationship Building: Built strong relationships with all staff members and encouraged those with potential to achieve more, which resulted in the promotions of assistant managers and associates. Understood store and team members needs and reassigned them to new roles they were better suited for. Conflict Management: Determined the facts of contradictory disputes between employees by actively listening to both parties involved. Developed weekly action plans that outlined associate expectations and consequences. Show less



IG Wealth Management

• Canada
• Financial Services
• 700 & Above Employee

• Business Manager

  • Apr 2011 - Feb 2018

  Worked for 3 different consultants within New Brunswick and Alberta and oversaw areas of the practice including HR, marketing, budgeting, high-end client prospect events, as well as increasing overall productivity. Event & Project Management: Increased business referrals and brought in new clients to company practices by developing and implementing high-end events for valuable clients. Followed-up with clients after events to ensure retention and that prospects were met in a timely fashion. Budget Development: Increased revenues by 105% and cut expenses by over 15% within 16 months at the Alberta practice by setting budgets in operations, marketing, and other income areas of the business. Implemented these same budget processes for both practices in Moncton. Decision-Making: Consulted with owner on all decision-making for day-to-day operation of the business and was given authority to make critical decisions while proprietor was away for extended periods of time. Influencing & Leading: Developed a training and mentoring program that took practices, consultants, and their teams to the next level of their business which increased individual sales by 47% and led teams in becoming more independent. People Management: Achieved #2 in overall standing within the Investors Group company among 5000 consultants by restructuring team roles, which caused members of the practice to be more efficient and productive. Developed a coaching and mentorship program that is successfully used in other practices within the company across Canada. Show less



Rapid Technologies and VTI

• Walkerton, ON

• Production Operator

  • Aug 2007 - Mar 2011

  Involved at every stage of the remanufacturing process at an after-market-parts auto company. Dependability: Demonstrated strong work ethic and drive to see company success during difficult times and was therefore involved in every aspect of the manufacturing process. Deadline-Oriented: Shipped product and stock all over the world and filled orders quickly, meeting deadlines set by owner and clients. Organization: Increased production in all areas of the remanufacturing process by multitasking completion of orders. Sustained same quality and quantity of work when staff were reduced staff from 55 to 7. Show less



Main Street Baptist Church

• Administrative Pastor

  • Jun 2004 - Jul 2007

  Oversaw all administrative functions, ensuring yearly goals were met. Advised other ministries of best event management practices and aided in recruitment and program organization. Leadership: Increased reach in the community and programs being offered by providing leadership for volunteers and ministries at the church. Budget Development: Collaborated with other groups yearly to collect data on members wants and needs. Created and formatted a budgeting process based on this information that included timelines and deadlines, which was presented for approval. Reporting: Tracked and documented budgets, goals, changes being made and general enquiries efficiently and accurately by developing a reporting structure that was used to address 3 committees weekly. Communication: Regularly communicated with transparency when addressing the entire church community on updates and important information. Adjusted communication style to meet specific needs. Show less



Word of Life Fellowship

• United States
• Religious Institutions
• 300 - 400 Employee

• National Events Coordinator

  • Jan 1996 - Jun 2004

  National Event Coordinator, Owen Sound, Ontario Atlantic Representative, Sackville, NB Assistant Camp Director, Owen Sound, Ontario Snow Camp Director, Owen Sound, Ontario National Event Coordinator, Owen Sound, Ontario Atlantic Representative, Sackville, NB Assistant Camp Director, Owen Sound, Ontario Snow Camp Director, Owen Sound, Ontario



Grand & Toy

• Canada
• Business Consulting and Services
• 400 - 500 Employee

• Sales Manager

  • Dec 1996 - Jun 2000

  Sales Manager Sales Manager



Town of Bridgewater

• United States
• 1 - 100 Employee

• Program and Community Development Coordinator

  • May 1993 - Dec 1995