James Bouary
Information Security Consultant at Portal 724- Claim this Profile
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English Native or bilingual proficiency
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Arabic Professional working proficiency
Topline Score
Bio
Credentials
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Cisco Certified Network Associate Security (CCNA)
CiscoApr, 2016- Nov, 2024 -
Wireshark Certified Network Analyst OLP v3
Wireshark FoundationFeb, 2016- Nov, 2024 -
CompTIA Security+
CompTIAJan, 2016- Nov, 2024
Experience
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Portal 724
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IT Services and IT Consulting
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1 - 100 Employee
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Information Security Consultant
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Aug 2018 - Present
☁︎ Gathered evidence and justified processes during multiday Internal and External Audits against the ISO 27001 standard;☁︎ Led the annual risk assessments based on the risk methodology plan, identifying risks requiring mitigation and their respective risk treatment plans;☁︎ Created a mobile device policy to mitigate BYOD risks associated with confidentiality, integrity, and availability, increasing the company’s cybersecurity posture;☁︎ Developed, implemented, maintained and monitored policies and procedures in compliance with ISO27001 and HITRUST, assisting the organization in certification efforts;☁︎ Frequently reviewed user access lists and privileged access rights, following company policy and procedure;☁︎ Populated and led the asset inventory listing and mobile device listing, ensuring accurate data was recorded and properly labeled based on information classification;☁︎ Ensuring company asset configurations were installed according to policy related to password management, time synchronizations, anti-virus, and more; Show less
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Level 3 Client Support Engineer - Help Desk
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Mar 2017 - Aug 2018
☁︎ Troubleshooted Android tablet malfunctions on-site at Fortune 500 client logistic centers in the US, boosting customer trust and organization reputation;☁︎ Successfully led a team of engineers to manually flash upgrade 7,000 company manufactured Android tablets with a short deadline;☁︎ Created operational procedures for clients while following proper QMS documentation control and management, increasing operational efficiency; ☁︎ Properly diffused dissatisfied clients and provided adequate solutions to their Android tablet issues;☁︎ Maintained 24-hour response times on Zendesk Support tickets, consistently meeting customer service level expectations; Show less
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System Administrator
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Jan 2016 - Mar 2017
☁︎ Maintained and updated 60 Microsoft Windows Servers at the data center, following company procedures pertaining to backups, windows updates, baseline configurations, etc.;☁︎ Installed various servers, switches, routers, PDU’s, etc. for new client intake, following proper cable management and change management procedures; ☁︎ Reviewed, securely stored, and disposed of media (End of Life Cycle hard drives), following the disposal of media procedures;☁︎ Worked closely with Human Resources personnel for user access provisioning (onboarding, offboarding, and change of employment), following change management procedures and approvals; Show less
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29 Park Nightclub
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29 park street, Windsor ON, CAN
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Executive Host
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Jan 2016 - Jan 2018
● Sole Host of 29 Park Windsor ● Acting Floor Manager ● Manage and organize all booths/reservations for VIP & bottle service: ○ Handle guest list and arrangement of seating reserved booths ○ Control sales of any open booths ● Set up VIP booths, champagne, and other commodities in preparation of the night ● Collaborate with servers to maintain steady service and perfect synergy ● Serve as the linchpin between negotiations involving customers ● Bartend and assist with alcohol/bottle service ● Network with customers to further expand clientele ● Organize special events ● Oversee overall status of the night, including customers attitude and staff performance to ensure continuity and constant improvements in the industry Show less
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John Max - Sports & Wings
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Windsor, ON
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Lead Line Cook
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Nov 2013 - Jan 2016
● Collaborate within and induced a team of 3-6, to prepare different kinds food items in a hygienic and timely manner which increased patron’s satisfaction by 50% ● Set up station in keeping with restaurant guidelines, increasing efficiency by 70% ● Place uncompromising focus on cleaning and maintenance of service station ● Maintain hygienic and fully-organized kitchen and storage areas ● Follow recipes, piece controls and presentation specifications as set by the restaurant management ● Ensure restocking of items as required throughout shift ● Rotate to every workstation and managed kitchen closes ● Effectively induce team to push through busy, challenging situations in perfect synergy to serve food flawlessly in a timely manner ● Segregate duties efficiently to sustain and improve kitchen integrity Show less
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Vollmer
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Canada
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Construction
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1 - 100 Employee
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Project Manager (Internship)
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Jan 2015 - Apr 2015
☁︎ Identified and suggested new technologies and tools for enhancing product value and increasing team productivity. ☁︎ Strengthened developmental methodologies by introducing a code quality document. ☁︎ Implemented innovative systems for data collection, storage and management of customer orders. ☁︎ Responsible for the successful initiation, planning, design, execution, monitoring, controlling and closure of the project. ☁︎ Taking and completing the given projects with success through passion and great teamwork. Show less
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Tim Hortons
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Canada
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Food and Beverage Services
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700 & Above Employee
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Manager
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Sep 2011 - Sep 2013
● Maintain a positive working relationship with staff. ● Stock and sales management of goods and services ● Trained new staff regarding the restaurant’s procedures, culture and practices. ● Operate registers to input customer orders and take customer payments. ● Provide onsite management duties for a all employees ● Giving prompt and accurate information on all menu items and answering any customer questions. ● Handled all human resource responsibilities including payroll and P&L services ● Design, Improve, and Implement new products and promotional events. Show less
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Education
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2013 - 2015
St. Clair College
Advanced Diploma, Computer Systems Technology - Networking
Community
