Joe Hamburg
Software Release Manager at PrizePicks- Claim this Profile
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Bio
Cori Petrea
Joe and I worked together on the same scrum team for Rapid Response at HotSchedules, now known as Fourth. The scrum team was dedicated to quick response and resolution of production issues for our distributed back-of-house software solution. Needless to say, having a cool head and a sharp mind for quick issue evaluation, resolution, testing and deployment was absolutely necessary - and Joe is "that guy". I had less experience with the software than he when I was allocated to the team, so Joe was somewhat my mentor. Always willing and able to dig in to any problem, no matter how difficult or even tedious, Joe was his usaual unflappable self. His understanding of the software and technologies we used was excellent. Add to that his willingness to teach others, with patience and good humor, and you get someone you are proud to say is a member of your team. I'd work with Joe again in a minute, he's one of the best.
Tresor Avognon
Some years ago at Macromatix/Hotschedules, we worked together on a major client account in the restaurant/hospitality industry. Joe is organized, meticulous, attentive, and a detail-oriented QA professional. He's very proficient in SQL language, among many other industry skills. A dependable team player, with a can-do/get it done attitude, even when faced with complex technical functionality & operational issues. I recommend him for his vigor, tenacity & good results that he produces. An asset to QA teams & organizations.
Cori Petrea
Joe and I worked together on the same scrum team for Rapid Response at HotSchedules, now known as Fourth. The scrum team was dedicated to quick response and resolution of production issues for our distributed back-of-house software solution. Needless to say, having a cool head and a sharp mind for quick issue evaluation, resolution, testing and deployment was absolutely necessary - and Joe is "that guy". I had less experience with the software than he when I was allocated to the team, so Joe was somewhat my mentor. Always willing and able to dig in to any problem, no matter how difficult or even tedious, Joe was his usaual unflappable self. His understanding of the software and technologies we used was excellent. Add to that his willingness to teach others, with patience and good humor, and you get someone you are proud to say is a member of your team. I'd work with Joe again in a minute, he's one of the best.
Tresor Avognon
Some years ago at Macromatix/Hotschedules, we worked together on a major client account in the restaurant/hospitality industry. Joe is organized, meticulous, attentive, and a detail-oriented QA professional. He's very proficient in SQL language, among many other industry skills. A dependable team player, with a can-do/get it done attitude, even when faced with complex technical functionality & operational issues. I recommend him for his vigor, tenacity & good results that he produces. An asset to QA teams & organizations.
Cori Petrea
Joe and I worked together on the same scrum team for Rapid Response at HotSchedules, now known as Fourth. The scrum team was dedicated to quick response and resolution of production issues for our distributed back-of-house software solution. Needless to say, having a cool head and a sharp mind for quick issue evaluation, resolution, testing and deployment was absolutely necessary - and Joe is "that guy". I had less experience with the software than he when I was allocated to the team, so Joe was somewhat my mentor. Always willing and able to dig in to any problem, no matter how difficult or even tedious, Joe was his usaual unflappable self. His understanding of the software and technologies we used was excellent. Add to that his willingness to teach others, with patience and good humor, and you get someone you are proud to say is a member of your team. I'd work with Joe again in a minute, he's one of the best.
Tresor Avognon
Some years ago at Macromatix/Hotschedules, we worked together on a major client account in the restaurant/hospitality industry. Joe is organized, meticulous, attentive, and a detail-oriented QA professional. He's very proficient in SQL language, among many other industry skills. A dependable team player, with a can-do/get it done attitude, even when faced with complex technical functionality & operational issues. I recommend him for his vigor, tenacity & good results that he produces. An asset to QA teams & organizations.
Cori Petrea
Joe and I worked together on the same scrum team for Rapid Response at HotSchedules, now known as Fourth. The scrum team was dedicated to quick response and resolution of production issues for our distributed back-of-house software solution. Needless to say, having a cool head and a sharp mind for quick issue evaluation, resolution, testing and deployment was absolutely necessary - and Joe is "that guy". I had less experience with the software than he when I was allocated to the team, so Joe was somewhat my mentor. Always willing and able to dig in to any problem, no matter how difficult or even tedious, Joe was his usaual unflappable self. His understanding of the software and technologies we used was excellent. Add to that his willingness to teach others, with patience and good humor, and you get someone you are proud to say is a member of your team. I'd work with Joe again in a minute, he's one of the best.
Tresor Avognon
Some years ago at Macromatix/Hotschedules, we worked together on a major client account in the restaurant/hospitality industry. Joe is organized, meticulous, attentive, and a detail-oriented QA professional. He's very proficient in SQL language, among many other industry skills. A dependable team player, with a can-do/get it done attitude, even when faced with complex technical functionality & operational issues. I recommend him for his vigor, tenacity & good results that he produces. An asset to QA teams & organizations.
Credentials
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Certified Scrum Master
Scrum AllianceJul, 2013- Nov, 2024
Experience
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PrizePicks
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United States
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Spectator Sports
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200 - 300 Employee
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Software Release Manager
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Aug 2023 - Present
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QA Manager - Automation
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Jun 2023 - Aug 2023
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Fourth
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United States
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IT Services and IT Consulting
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500 - 600 Employee
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Senior Quality Assurance Engineer
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Feb 2012 - Jan 2023
Macromatix, then RedBookConnect, then Hotschedules, now Fourth Rapid Response Quality Engineer, Principal QA, Expert troubleshooter, Root Cause Analyst Superb Development Resource Management Release creation and management, including build creation. Hardening, Source Management and Test repository administration Scrum and Kanban software engineering/delivery expert Certified Scrum Master Macromatix, then RedBookConnect, then Hotschedules, now Fourth Rapid Response Quality Engineer, Principal QA, Expert troubleshooter, Root Cause Analyst Superb Development Resource Management Release creation and management, including build creation. Hardening, Source Management and Test repository administration Scrum and Kanban software engineering/delivery expert Certified Scrum Master
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AssociationREADY
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United States
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Software Development
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1 - 100 Employee
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Lead Support Analyst
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Jun 2009 - Feb 2012
Associate Developer - Coded/Deployed/Tested multiple Vb.net software enhancements to system Customer Support of escalations Regular System Maintenance and Troubleshooting of reported problems New Report Encoding/activating Documentation Associate Developer - Coded/Deployed/Tested multiple Vb.net software enhancements to system Customer Support of escalations Regular System Maintenance and Troubleshooting of reported problems New Report Encoding/activating Documentation
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The Home Depot
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United States
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Retail
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700 & Above Employee
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Systems Analyst
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Jun 2008 - Feb 2009
Worked with upper management inside and outside of the Customer Care organization to develop best practices for associates to utilize with SAP CRM and other administrative systems; developed, tracked and taught systems and soft skill training programs across multiple functional groups; Worked with IT partners to manage new software enhancement rollouts; Managed multiple projects simultaneously; Prepared, organized and maintained comprehensive employee listing, denoting completed training, system access, corporate identification information, job status and numerous other criteria for essential employee database operations. Show less
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Resolution Specialist
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Oct 2005 - Jun 2008
Researched, negotiated and aided in the execution of high-end customer care issues, including leading User Accessibility Testing for new Customer Care software projects and gatekeeping for the MSN Response project, necessitating the coordination and classification of more than eight thousand emails, to name just two. Supervised customer interactions calling for high levels of interpersonal discretion, multiple successful communication styles, and executive level attention, most of which were resolved with complete success for all parties involved. Made difficult choices to protect the Home Depot Brand, its assets, and its customers, while never losing sight of Doing the Right Thing. Consistently exceeded metric productivity goals, assisted with employee training both on and off-shore, and have been repeatedly looked to by coworkers and other executive staff members to provide leadership and advice. Show less
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Assistant Director
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Mar 2004 - Jul 2005
Managed all store operations, including hiring and retention, front end operations, sales initiatives, market research, report synthesizing and information collection, inventory integrity, loss prevention, event planning and coordination, and shipping/receiving. As second-in-command of a multi-million dollar location, I had primary responsibility for monthly P&L, supply and receiving tracking, and extensive internal and external information management. Research and processing abilities utilized when requested for exterior duty in the form of district-wide data collection, which I would then process and disperse to my colleagues in a more readily usable format. Assisted in the company-wide rollout of their SAP enterprise implementation, spearheading local UAT and Regression testing efforts for new enhancements. Comps increased 14% over two different locations via a concentrated course of people development, operational documentation improvements and inventory analysis. Show less
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The Armstrong Company
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United States
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Truck Transportation
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300 - 400 Employee
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Relocation Coordinator
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1993 - 1993
Customer Service, Relocation Scheduling, Third Party Service Scheduling/oversight Customer Service, Relocation Scheduling, Third Party Service Scheduling/oversight
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Education
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1995 - 1999
Georgia State University
BS, Communication-Public Relations -
1991 - 1994
Central Gwinnett High School
Community
