Experience

Everence Financial

• United States
• Financial Services
• 200 - 300 Employee

• User Support Specialist

  • Apr 2009 - Present

  Administrator for Zendesk and Jamf Pro. User support for Mac OSX, iOS, Windows, Office. Other experience includes general networking, SCCM, Pulse Secure VPN, CU Base, and many other applications for 350 internal staff. Web Support for customers. Hardware break/fix and installation of desktops, laptops, peripherals, printers. Administrator for Zendesk and Jamf Pro. User support for Mac OSX, iOS, Windows, Office. Other experience includes general networking, SCCM, Pulse Secure VPN, CU Base, and many other applications for 350 internal staff. Web Support for customers. Hardware break/fix and installation of desktops, laptops, peripherals, printers.



The Peak Organization

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• IT Technician contract

  • Jan 2009 - Jan 2010

  30 projects Hewlett Packard technician for J.P. Morgan Chase, and Smith Barney Dell technician for Defense Contract Management Agency and Trane 30 projects Hewlett Packard technician for J.P. Morgan Chase, and Smith Barney Dell technician for Defense Contract Management Agency and Trane



Michiana Video and Duplication

• Free Lancing

  • Sep 2008 - Nov 2009

  Video editing, camera work for locally televised sports and community events. Video editing, camera work for locally televised sports and community events.



Northside Church of the Nazarene

• Youth Pastor

  • 2000 - 2008

  Installed network of ten Windows XP and Mac OS X computers for internet, black and white copier, and color printer sharing – including all hardware both wire and wireless that spanned four buildings. Upgraded, troubleshot, and maintained above network Oversaw installation and trained others how to use a three video projector system that is implemented for computer, DVD, VCR, and live camera presentation Led over 40 volunteers and organized them in teams based upon their strengths Created and edited videos for enhancement of the organization’s communication Part of a four-person team that gave leadership to 350 members for over 8 years Regular public speaking and teaching of a self-initiated 70-member group Show less