Rebecca Makai

Customer Operations at Cuvva
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Newton Aycliffe, England, United Kingdom, GB

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Experience

  • Cuvva
    • United Kingdom
    • Insurance
    • 1 - 100 Employee
    • Customer Operations
      • Apr 2021 - Present

      Working as part of a team to provide 24/7 customer service through the in-app chat function. I'm also joint lead in Public Voice, which involves data collection and responding to public reviews. All data collected is summarised and visualised for the wider team in monthly reports. Working as part of a team to provide 24/7 customer service through the in-app chat function. I'm also joint lead in Public Voice, which involves data collection and responding to public reviews. All data collected is summarised and visualised for the wider team in monthly reports.

Education

  • The Open University
    Bachelor's degree, Psychology and Philosophy
    2021 - 2024
  • Coursera
    Google UX Design Professional Certificate
    2022 - 2022

Community

You need to have a working account to view this content. Click here to join now