Experience

Irvine Hebrew Day School

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Business Manager

  • Aug 2018 - Present

  Build weekly community newsletters including, but not limited to video content, marketing materials, and formatting. Manage company SIS platform and train other employees. Work with IT to troubleshoot technical issues. Process vendor invoices for payment. Create and bill monthly family tuition invoices. Generate and process student tuition contracts. Compile data for the budget; prepare a variety of budget and financial materials, correspondence, reports, and statistical information; monitor account balances, and record expenditures in conjunction with the Head of School. Responsible for private school compliance including but not limited to DOJ fingerprints, private school affidavit, and COVID reporting. Provide facility orientation for new teachers; issue fobs and keys and maintain related records Show less



Oakley

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• CSR III/Back Office

  • Apr 2012 - Oct 2015

  Answer product and service related questions from customers by email, knowledgeable on current product lines (Oakley, Fox, Ray-ban, Revo, and Arnette) and able to discuss the benefits for the customer's lifestyle, including upgrade options for discontinued product lines. Create sales orders and ability to up-sell other products or services to increase brand loyalty, respond promptly to customer inquiries, problems and complaints in accordance with company guidelines, ability to listen to customer issues and questions and provide meaningful solutions, communication/negotiation with customers regarding purchase and fulfillment of their orders, and the ability to work within a team environment and it in with the strong Oakley culture and live the Oakley brand. Work directly with our O Matter team and admin platform to assist O Matter customers with inquiries, questions, and issues. Process customer warranty claims before product is sent in to our Warranty Department and Extended Services Team. Show less



Air Duct Products

• Administrative Assistant

  • Jun 2010 - Mar 2012

  Entering daily production into inventory, answering phones, setting up daily delivery appointments, balancing inventory counts and accounts payable/accounts receivables, invoicing customer’s orders, and entering purchase orders. Entering daily production into inventory, answering phones, setting up daily delivery appointments, balancing inventory counts and accounts payable/accounts receivables, invoicing customer’s orders, and entering purchase orders.



Clark Contractors, Inc

• Administrative Assistant

  • Oct 2006 - Oct 2009

  Coordinating project warranty documents with various subcontractors and vendors, customer service, maintaining contact with subcontractors and vendors throughout each project's course, creating statistical information spreadsheets using Microsoft Excel, Word and Outlook, purchase orders and invoice reconciliation, responsible for front desk duties 3 to 4 hours per day, as well as full coverage on days off and vacations, answering phones, customer service, organizing current jobs and assisting accountants. Show less