Experience

Colleges Ontario

• Canada
• Higher Education
• 1 - 100 Employee

• Communications Specialist (Contract)

  • 2007 - Present

  Prepare a wide range of project documentation (letters of intent, proposals, reports to funder, workplans, marketing materials, etc.) to support the ongoing delivery of the Occupation Specific Language Training (OSLT) program.



Education City

• Project Manager (Contract)

  • 2019 - Present

  • Coordinate activities associated with partner discussions and development of collaborative program delivery in postsecondary education (Algonquin College, Carleton University, collège La Cité, University of Ottawa). • Work closely with the Project Director on developing pathways and planning activities, and monitoring progress towards key milestones.



George Brown College

• Canada
• Higher Education
• 700 & Above Employee

• Project Manager, Strategy Consultant (Contract)

  • 2001 - Present

  • Conducted research, stakeholder consultations, and project management activities in several sectors (e.g., design, business, financial services, community services, game programming, hospitality, construction, skilled trades, and engineering) for over 30 new postsecondary and skilled trades programs. (2001 – 2020)• Prepared concept papers and presentations for multiple audiences on new strategic initiatives developed in collaboration with school boards, universities, employers, and industry organizations. (2003 – 2013)• Worked closely with senior management and the Project Management Office (PMO) to develop multi-year project briefs and project plans for new college-wide strategic initiatives. (2008 – 2011)• Coordinated project plan development with Staff Development, Information Technology Services, and Marketing areas for the college-wide technology upgrade to Microsoft 2007. (2010)• Conducted stakeholder interviews and facilitated small group discussions with senior management to develop the college’s e-learning work plan. (2008)

• Contract Professor

  • 2016 - 2018



Fleming College

• Canada
• Education Management
• 700 & Above Employee

• Communications Specialist (Contract)

  • 2014 - 2014

  Updated detailed business cases for new facilities and renovations in multiple locations.



Conestoga College

• Communications Specialist (Contract)

  • 2010 - 2010

  Assisted in a strategic planning report on immigrant programs and services.



Polytechnics Canada

• Canada
• Higher Education
• 1 - 100 Employee

• Strategy Consultant and Communications Specialist (Contract)

  • 2009 - 2009

  Developed a policy paper for presentation to the federal government related to research innovations and opportunities generated by Canadian polytechnics, colleges and institutes.



CONNECT Strategic Alliances

• Project Lead and Communications Specialist (Contract)

  • 2002 - 2007

  Worked closely with the Executive Director, CONNECT and lead colleges to engage over 30 Ontario organizations in the implementation of process changes throughout the Ontario college system to improve the entry into employment of internationally trained individuals.



Career Bridge

• United States
• Human Resources Services
• 1 - 100 Employee

• Strategy Consultant and Communications Specialist (Contract)

  • 2004 - 2004

  Developed an extensive guide for Canadian organizations to implement an internship program for internationally educated professionals.



Desjardins Credit Union

• Strategy Consultant and Communications Specialist (Contract)

  • 2003 - 2003

  Conducted stakeholder interviews and designed an organizational-level training strategy for the rollout of and training on new technology and financial services products to 23 locations.



Fidelity Investments Canada Limited

• Strategy and Project Consultant (Contract)

  • 1999 - 2001

  • Developed the strategic plan and conducted an extensive RFP process to transition from classroom to web-based seminar delivery for over 5,000 investment professionals.• Developed the business requirements and rollout strategy for a web-based education seminar registration system, reducing overhead by 50 percent.



Compaq Canada

• Project Management Consultant (Contract)

  • 1998 - 1999

  Participated in the launch of an in-house project management process and software tool. Developed a training plan, designed workshops and created online materials. Both the software tool and training program were subsequently marketed to external organizations.



Canadian Tire Corporation

• Canada
• Retail
• 700 & Above Employee

• Business Analyst and Instructional Designer (Contract)

  • 1997 - 1998

  Analyzed complex business processes for two internal customer support centres and developed related training and job supports. Designed a customer service course that established standards in the Logistics area.



The Globe and Mail

• Canada
• Newspaper Publishing
• 700 & Above Employee

• Business Case Writer (Contract)

  • 1995 - 1996

  Prepared and presented a mutual fund database restructuring proposal to Globe Information Services to reduce costs by 25 percent. Implementation of the proposal resulted in daily mutual fund prices being available online.



RBC

• Canada
• Banking
• 700 & Above Employee

• Corporate Account Manager (Full-time)

  • 1989 - 1994

  Assistant Manager, Marketing Information Services (1993-1994)Assistant Manager, Business Client Relationship Management System (1991-1993)Corporate Banking Account Manager (1989-1991)Reduced client and market analysis costs by over 25 percent by designing a system to integrate external and internal databases; improved communication between four levels of management by implementing a classroom course on a networked contact management software product; and, increased process efficiency across Canada by implementing a new corporate billing system for over 30 banking products and services.