Associate Director, Residence Life

• Dec 2021 - Present

Residence Area Manager

• May 2021 - Nov 2021

• Directly supervised a team of 5 full-time professional Residence Life professionals with a focus on relationships and empowering strategic thinking.• Assumed the role of Leader-on-Call on a rotating basis providing guidance and decision making in place of the Director of Residence during evenings and weekends for Western’s 5000 residence spaces, including: staffing concerns, mental health crises, COVID-19 response and high-level behavioural issues.• Successfully managed and coordinated Housing’s response to COVID-19 outbreaks in residence which involved relocating quarantined students, responding to parent concerns, coordinating meal deliveries, managing staff and volunteer concerns, and contributing to media releases.

Residence Manager Specialist

• May 2019 - Apr 2021

• Provided leadership, mentorship and coaching to a team of 9 Residence Managers by facilitating regular 1-on-1 meetings that focused on goal setting, job performance and skill building.• Assumed the role of Leader-on-Call on a rotating basis providing guidance and decision making in place of the Director of Residence during evenings and weekends for Western’s 5000 residence spaces, including: staffing concerns, mental health crises, COVID-19 response and high-level behavioural issues.• Developed and facilitated training sessions for professional staff to provide the foundations for adult learning principles, crisis response, and staff management.• Maintained close relationships with campus partners, including Campus Police, Facilities Management, Equity and Human Rights Services, and Hospitality Services to provide an improved Residence program for professional Residence Staff and students. • Researched and created a residence conduct curriculum to enhance the learning experience of students participating in a behaviour management process.• Professionally responded to numerous stakeholders including parents regarding residence concerns, mental health crisis and conduct while respecting the privacy and rights of students and the institution.

Residence Manager

• May 2015 - Apr 2019

• Provided leadership and administered Residence Life Programs and activities for 1000 students living in Residence• Lead Residence Staff in the management of student behavioural concerns as guided by frameworks of natural justice, restorative justice, educational sanctions and transformational learning• Developed and facilitated training sessions for 300 student leaders to provide the foundations for community development, active listening skills and mediation skills• Acted as a source of support for Residence Staff on-call during evenings and weekends for Western’s 5000 residence spaces, including: response to high-level behavioural issues and student crisis management

Community Leader

• Aug 2014 - May 2015

• Responded quickly and effectively in emergency situations while on duty to ensure the safety of the residents and the community standards of the building were upheld • Provided 1-on-1 support for students with academic and personal concerns to ensure they could maintain a successful school career• Collaborated with staff members and the residence council to provide programming to address the needs of the residents

Member-at-Large

• Jun 2020 - Jun 2021

Visitor's Experience Associate

• Jun 2014 - Aug 2014

• Developed and delivered engaging and educational public programs for children of all ages to increase overall visitor satisfaction• Collaborated with other programming staff in the training, supervision, support and scheduling of museum volunteers on a daily basis• Facilitated educational programs in English and French for school groups of 150 students • Developed and delivered engaging and educational public programs for children of all ages to increase overall visitor satisfaction• Collaborated with other programming staff in the training, supervision, support and scheduling of museum volunteers on a daily basis• Facilitated educational programs in English and French for school groups of 150 students

Academic and Leadership Programmer

• Aug 2012 - May 2014

• Developed and facilitated programs and presentations targeted towards specific roles (resident, soph, or staff) and needs• Organized the Residence Leadership Conference for 150 first-year students to promote the development of leadership skills and improve inter-campus relationships• Spearheaded in-residence concerts with the Faculty of Music to improve faculty-residence relationships and student well-being• Provided regular professional development opportunities for student leaders in the building• Facilitated the training of over 70 student leaders

Musical Director

• 2013 - 2014

• Prepared and led rehearsals with full cast, soloists and pit band on a weekly basis for two months leading up to the show• Collaborated with the rest of the production team to complete and perform a full musical performance for the Western community which resulted in receiving a 5-star rating and a nomination for the Brickenden Awards for Best Musical • Prepared and led rehearsals with full cast, soloists and pit band on a weekly basis for two months leading up to the show• Collaborated with the rest of the production team to complete and perform a full musical performance for the Western community which resulted in receiving a 5-star rating and a nomination for the Brickenden Awards for Best Musical