Experience

ACI Learning

• United States
• Professional Training and Coaching
• 400 - 500 Employee

• Associate Director

  • Jun 2023 - Present

• Career Training Manager

  • Jul 2021 - Present

• Senior Career Training Consultant

  • Jan 2018 - Present

• Frontline Associate

  • Oct 2015 - Jan 2018

  Responsibilities are primarily but, not limited to: Greet clients and guests with outstanding customer service, answer phones and route calls to specific people, answer inquiries about the company, call persons waiting for visitor, take and relay messages, make coffee and set out food for clients in classes, Ensure reception area and classrooms are spotless before and after classes, coordinate mail flow, perform data entry, filing and clerical duties, schedule and proctor exams, handle delegated tasks at a moment’s notice. Show less



LeaderQuest

• Colorado Springs, Colorado Area

• Frontline Associate

  • Oct 2015 - Jan 2018

  Responsibilities are primarily but, not limited to: Greet clients and guests with outstanding customer service, answer phones and route calls to specific people, answer inquiries about the company, call persons waiting for visitor, take and relay messages, make coffee and set out food for clients in classes, Ensure reception area and classrooms are spotless before and after classes, coordinate mail flow, perform data entry, filing and clerical duties, schedule and proctor exams, handle delegated tasks at a moment’s notice. Show less



Bar Louie

• Colorado springs co

• Waitress

  • Jun 2015 - Oct 2015

  Providing knowledgeable information on our handcrafted martini's, food, and entertainment while maintaining excellent customer service. Providing knowledgeable information on our handcrafted martini's, food, and entertainment while maintaining excellent customer service.



Restaurants of America Inc.

• Colorado springs co

• Waitress

  • May 2006 - Jun 2015

  Provide food/entertainment service to customers by hosting, waiting, and bartending at Colorado Springs North Hooters location; Providing service for classroom training, OJT training, and bar training. Participation in promotional service (Sturgis bike week, parades, in store promotions, etc.) Provide food/entertainment service to customers by hosting, waiting, and bartending at Colorado Springs North Hooters location; Providing service for classroom training, OJT training, and bar training. Participation in promotional service (Sturgis bike week, parades, in store promotions, etc.)



Wells Fargo

• Colorado springs co

• Bank Teller

  • Jun 2012 - Nov 2012

  Providing services to customers in most aspects of banking needs. Helping customers new or existing to savings accounts, checking accounts, transfer funds, car loans, home loans, etc. Daily duties such as opening the store, participating in counting the safe, daily morning meetings to meet daily sales goals, overseeing drawer count, managing daily individual payroll, up to date personal assessments. Providing services to customers in most aspects of banking needs. Helping customers new or existing to savings accounts, checking accounts, transfer funds, car loans, home loans, etc. Daily duties such as opening the store, participating in counting the safe, daily morning meetings to meet daily sales goals, overseeing drawer count, managing daily individual payroll, up to date personal assessments.



Budweiser Distributing Co

• Colorado springs co

• Brand Ambassador

  • May 2009 - Jun 2012

  Operated as a Promotions Representative at hospitality and service industry establishments, specializing in the introduction and perpetuation of new and familiar product promotions, advertising, marketing, and opinion surveying Represented Standard Sales marketing interests at more than 3 events per week throughout the Front Range Colorado area. Maintained the highest standard of professionalism as informal Spokesperson, Promotions Representative, and Product Ambassador for each client and marketing objective. Show less