Experience

SAUDI LIGHTING COMPANY LTD

• Saudi Arabia
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• System Support Engineer

  • Oct 2013 - Present

  • Installation & Configuration / updates of clients system in the existing domain. • Installation of new hardware (printers, Scanners etc.) • Administration and maintenance of end user accounts, permissions, and access rights. • Analyze and troubleshoot network problems. • Troubleshooting and resolving the tickets issued by the end users. • Daily backups of File Servers and Active Directory. • Continuous updating and managing the physical IT equipment inventory. • Management of Data Center according to standards and procedures. Show less



Steps Business Trading Group

• Saudi Arabia
• Telecommunications
• 1 - 100 Employee

• Desktop Support Engineer

  • Oct 2012 - Jul 2013

  • Management of work-group network of 20+ nodes. • Purchase and Installation & Configuration of client systems. • Installation & Configuration of new hardware (printers, Scanners etc.) • Coordination with Bank representative & with company’s technicians for ongoing project to allocate proper in time resources and services according to the banking requirement. • To coordinate with Accounts department for in time invoicing and funds recovery from the customers. • Continuous updating and managing the physical IT equipment inventory. Show less



Unibeton Ready Mix | Leading Through Innovation

• United Arab Emirates
• Construction
• 400 - 500 Employee

• IT Support Coordinator

  • Apr 2011 - Mar 2012

  • Installation & Configuration of clients system in the existing domain. • Installation & Configuration of new hardware (printers, Scanners etc.) • Installation of client Business applications. and Anti-Virus software and updates as required. • Technical support for End users. • Implementation of LAN at Site batch Plant at King Abdullah Financial District - Riyadh, KSA as per head office provided plan. • Continuous updating and managing the physical IT equipment inventory • Installation & Configuration of clients system in the existing domain. • Installation & Configuration of new hardware (printers, Scanners etc.) • Installation of client Business applications. and Anti-Virus software and updates as required. • Technical support for End users. • Implementation of LAN at Site batch Plant at King Abdullah Financial District - Riyadh, KSA as per head office provided plan. • Continuous updating and managing the physical IT equipment inventory



Samba Bank Limited

• Pakistan
• Banking
• 700 & Above Employee

• System Support Engineer

  • Dec 2007 - Apr 2009

  • Managing Banking Client Applications.(New User Creation, Disable, Access Rights) • Installation & Configuration of clients system in the existing domain. • Installation & Configuration of new hardware (printers, Scanners etc.) • Implementation and evaluation IT Policies. • Worked with the support team in Central Region Branches. • Design and implement backup / Disaster recovery Plan in case of network failure. • Analyze and troubleshoot network problems. • Coordinate with auditors (internal / external) and auditors from State Bank of Pakistan. • Administration and maintenance of end user accounts, permissions, and access rights. • Managing the SQL Server Databases for banking applications. • Continuous updating and managing the physical IT equipment inventory. • ATM card printing, ATM pin and ATM T-pin Generation. Show less



Bank Alfalah Limited

• Pakistan
• Banking
• 700 & Above Employee

• IT Officer

  • Nov 2006 - Dec 2007

  • Managing Banking Client Applications.(New User Creation, Disable, Access Rights). • Installation & Configuration of clients system in the existing domain. • Installation & Configuration of new hardware (printers, Scanners etc.) • Management of overall quality of desktop support services to end users. • Management of Data Center according to standards and procedures. • Generation of MIS reports for management analysis. • Administration, Management, Troubleshooting Clients Applications. • Coordinating with head office team & service providers for rectification of problems related to connectivity, network devices, system administrative & database issues. • To organize and priorities workload in an efficient and effective manner. • Managing the SQL Server Databases for banking applications. • Continuous updating and managing the physical IT equipment inventory. • To manage & troubleshoot CCTV cameras and DVR recordings. Show less



Bloomfield Hall School

• Pakistan
• Education Administration Programs
• 200 - 300 Employee

• Computer Lecturer / Lab Administrator

  • Aug 2005 - Aug 2006

  • Computer Lecturer of HSSE students. • Design and implementation LAN Network of College Computer Lab of more than 50 nodes. • Managing the physical IT equipment inventory. • Computer Lecturer of HSSE students. • Design and implementation LAN Network of College Computer Lab of more than 50 nodes. • Managing the physical IT equipment inventory.



Systems Private Ltd

• Lahore

• Quality Engineer Internee

  • Sep 2004 - Oct 2004

  • Worked as a quality engineer on RAMS (Retail Automated Merchandising System) at Systems (Pvt.) Ltd, Lahore, Pakistan.; • Prepared the test cases to apply and compare the functionality of original & converted application using Test Director 6.0 software. • Worked as a quality engineer on RAMS (Retail Automated Merchandising System) at Systems (Pvt.) Ltd, Lahore, Pakistan.; • Prepared the test cases to apply and compare the functionality of original & converted application using Test Director 6.0 software.