Account Executive

• Jan 2022 - Present

Responsible for creating awareness & adoption for the world's most innovative and valuable platform for organizations to manage their response to privacy & security incidents involving regulated data. We accomplish this by revolutionizing incident response management using automated, smart, purpose-built and patented SaaS technology. RadarFirst is a pioneer in the privacy field, recognized for its innovation with multiple patents and high-profile industry awards. Our rapidly-growing customer base includes some of the world's largest healthcare, insurance, financial, and government organizations. Process Automation leverages workflow data to answer complex questions with just one click. Show less

Senior Account Representative

• Feb 2019 - Jan 2022

Responsible for mid Michigan territory growth and development for CS software and associated Checkpoint contentFocus on consultative business growth and managementResponsible for feedback on data analytics

Business Development Representative

• Sep 2018 - Feb 2019

- Responsible for Customer Growth and Retention to successfully cross sell software platforms- Exceeded all revenue goals - Attended trade shows to manage clients interactions - Attended Partner Summit Consultative events

Account Coordinator

• Apr 2017 - Sep 2018

- Exceeded all revenue targets for 2017 & 2018- Successfully demonstrated ability to create own marketing campaign for CS Suite software products- Primary responsibility of coordination of firm wide training and consulting- Primary responsibility of selling “add-on” products and services with revenue responsibility- Primary responsibility of prospecting new sales opportunities for assigned territory pipeline of firms- Maintain association and geographic references list for the assigned territory- Facilitate license transfers, account mergers, and archives Show less

Senior Technical Support Representative

• Apr 2017 - May 2017

Technical Support Representative

• Nov 2015 - Apr 2017

- Provide technical support and troubleshooting assistance to clients using Thomson Reuters document management, tax, and asset management software hosted locally and virtually - Identify areas where Thomson Reuters products can improve customer experience - Support and design websites through Thomson Reuters Web Builder CS suite- Communicate with Development team regarding on going issues and resolutions to new issues - Provide feedback on Customer Help Database- Assist with recruiting at local Universities Show less

Technical Reviewer - Water Filtration

• Jul 2014 - Nov 2015

-Evaluate products to identify needed testing and other services in order to certify products to NSF/ANSI standards -Communicate with transactional and laboratory staff to ensure complete and timely project management -Maintain orderly documentation of incoming certification requests and support the objectives of the NSF certification program -Contribute to department improvements and streamlining of workflow -Participate on LEAN process improvement groups -Actively engaged and interested in taking on responsibilities to help team productivity Show less

Technical Service Representative - Chemical Residues

• Jul 2013 - Jul 2014

-Evaluation of potential product acquisitions -Train individuals and provide support both on and off site on use of various Neogen products including but not limited to, electronics, software, ELISA and lateral flow devices. -Support Sales staff with product literature and training -Management of laboratory functions including organization, ordering and scheduling equipment and calibration of equipment -Troubleshoot customer issues on various product lines and facilitate resolution at an International level -Provide feedback to Product Managers on product performance and improvement -Commercially test samples for customers and tabulate data for record purposes -International and domestic travel every 1-3 months Show less

Research Assistant

• Mar 2013 - Jul 2014

- Help with various projects and studies run at the University Research Containment Center (URCF) on MSU's campus Projects include: pre-clinical study to determine the parameters for Ceftiofur in mice, novel immuno therapy for pulmonary S. aureus infection - Help with various projects and studies run at the University Research Containment Center (URCF) on MSU's campus Projects include: pre-clinical study to determine the parameters for Ceftiofur in mice, novel immuno therapy for pulmonary S. aureus infection

Student Research Assistant II

• Jun 2013 - Apr 2014

Integrative Organ Systems Short Course with the Department of Pharmacology and Toxicology Integrative Organ Systems Short Course with the Department of Pharmacology and Toxicology

Student Research Assistant

• Apr 2012 - Dec 2012

Make clinical and physiological observations at the University Research Containment Facility (URCF). Also executed experimental protocol put in place to ensure longevity of SCID (severe combined immunodeficiency) presenting canines. Communication was important between several other student research assistants, the primary investigator and myself as issues had to be dealt with at an accelerated time table. Make clinical and physiological observations at the University Research Containment Facility (URCF). Also executed experimental protocol put in place to ensure longevity of SCID (severe combined immunodeficiency) presenting canines. Communication was important between several other student research assistants, the primary investigator and myself as issues had to be dealt with at an accelerated time table.