Jay W.
Business Analyst at Tradebyte- Claim this Profile
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German Elementary proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Tom Light
Jay was a great mentor to me when I moved into a new role and I really enjoyed my time working with him as he helped me settle in, it’s a shame that we didn’t work together for longer. He fully supported me in a completely new environment, always being available to teach and explain things to me whilst still having his usual full workload as well. Nothing was ever too much to ask and he takes real pride in his work, which made him the perfect person to learn from. His high level of knowledge of the business and inner workings of things even outside of his job role showed he’d been active in progressing himself too. Jay is the sort of person that could step into a completely new company without any knowledge of the business and his drive and work ethic would see him succeed in no time.
LinkedIn User
I worked with Jay on a very challenging project with tough timelines. During this time I could fully rely on him. He worked proactively, has a great knowledge and solves problems quickly. He is very competent and has a very good understanding of the customers. Jay is also a very positive person who is fun to work with in a team. I am looking forward to more projects and working with you, Jay.
Tom Light
Jay was a great mentor to me when I moved into a new role and I really enjoyed my time working with him as he helped me settle in, it’s a shame that we didn’t work together for longer. He fully supported me in a completely new environment, always being available to teach and explain things to me whilst still having his usual full workload as well. Nothing was ever too much to ask and he takes real pride in his work, which made him the perfect person to learn from. His high level of knowledge of the business and inner workings of things even outside of his job role showed he’d been active in progressing himself too. Jay is the sort of person that could step into a completely new company without any knowledge of the business and his drive and work ethic would see him succeed in no time.
LinkedIn User
I worked with Jay on a very challenging project with tough timelines. During this time I could fully rely on him. He worked proactively, has a great knowledge and solves problems quickly. He is very competent and has a very good understanding of the customers. Jay is also a very positive person who is fun to work with in a team. I am looking forward to more projects and working with you, Jay.
Tom Light
Jay was a great mentor to me when I moved into a new role and I really enjoyed my time working with him as he helped me settle in, it’s a shame that we didn’t work together for longer. He fully supported me in a completely new environment, always being available to teach and explain things to me whilst still having his usual full workload as well. Nothing was ever too much to ask and he takes real pride in his work, which made him the perfect person to learn from. His high level of knowledge of the business and inner workings of things even outside of his job role showed he’d been active in progressing himself too. Jay is the sort of person that could step into a completely new company without any knowledge of the business and his drive and work ethic would see him succeed in no time.
LinkedIn User
I worked with Jay on a very challenging project with tough timelines. During this time I could fully rely on him. He worked proactively, has a great knowledge and solves problems quickly. He is very competent and has a very good understanding of the customers. Jay is also a very positive person who is fun to work with in a team. I am looking forward to more projects and working with you, Jay.
Tom Light
Jay was a great mentor to me when I moved into a new role and I really enjoyed my time working with him as he helped me settle in, it’s a shame that we didn’t work together for longer. He fully supported me in a completely new environment, always being available to teach and explain things to me whilst still having his usual full workload as well. Nothing was ever too much to ask and he takes real pride in his work, which made him the perfect person to learn from. His high level of knowledge of the business and inner workings of things even outside of his job role showed he’d been active in progressing himself too. Jay is the sort of person that could step into a completely new company without any knowledge of the business and his drive and work ethic would see him succeed in no time.
LinkedIn User
I worked with Jay on a very challenging project with tough timelines. During this time I could fully rely on him. He worked proactively, has a great knowledge and solves problems quickly. He is very competent and has a very good understanding of the customers. Jay is also a very positive person who is fun to work with in a team. I am looking forward to more projects and working with you, Jay.
Credentials
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BCS Certification in Requirements Engineering
BCS, The Chartered Institute for ITMar, 2023- Nov, 2024 -
BCS Certification in Business Analysis Practice
BCS, The Chartered Institute for ITFeb, 2023- Nov, 2024
Experience
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Tradebyte
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Germany
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IT Services and IT Consulting
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200 - 300 Employee
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Business Analyst
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Jan 2023 - Present
Working within the business transformation & change projects team and supporting the successful delivery of operations and process improvement initiatives. An expert at analysing and mapping processes, identifying pain points, blockers, bottlenecks, downtime, skill deficits etc and can make recommendations to improve these. Collaborating and engaging with the business teams, and taking time to understand the business and work alongside the teams to come up with workable solutions.Responsibilities:• Capture, analyse, refine requirements• Process modelling & customer journey mapping to assist user testing• JIRA backlog set up, grooming, applying definition of ready & acceptance criteria to tickets• Produce technical artefacts (including visuals & mock ups) that support the Technical Architect or Developers • Facilitating workshops and group events • Customer Journey MappingKey Skills and Competencies:• Excellent verbal communication, building rapport and trust quickly • Able to communicate across the business and interpret that into user stories• Succinct but high quality written communication• Confident at working with people in all roles of our business including Executive level colleagues, with strong stakeholder management skills• Proficient at customer service (internal & external customers)• The ability to produce, document and explain technical requirements • Proficient in various tools e.g. JIRA, Confluence • An ambassador for and help embed the role of business analysis• Agile experience & passionate about agile ways of working Show less
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Senior Data Optimisation Manager
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Mar 2022 - Dec 2022
Promoted to Senior Data Optimisation Manager. This role built upon my previous role, with added responsibilities and tasks.Responsibilities:• Squad lead for the adidas, Reebok & Nike accounts.• Responsible for all the Added Services work on these accounts undertaken by myself or my colleagues in the squads.• Key contact for adidas, Reebok & Nike for any Added Services related topics.• Responsible for optimisation and data enhancements.
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Data Optimisation Manager
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Jun 2018 - Mar 2022
DOM for the adidas & Reebok accounts. Responsible for delivering added services for integrations, and consulting and interacting directly with customers to optimise performance based on having in-depth knowledge of the brand and retailer network. I'm responsible for proactively identifying and measuring customer behaviours, data quality, and other insights and trends to drive revenue opportunities for the business and customers. The Added Services team works with both brands and retailers to reduce time to online and reduce the cost of onboarding delay.Responsibilities:• Working directly with customers to develop solutions to connect and integrate them to Tradebyte• Analysing data, identifying gaps and advising customers of quality improvements• Performing data transformation and validation processing using our in-house developed technology• Documenting solutions and working with customers to agree and sign-off• Providing problem resolution for customers working with our APIs• Providing data integration support and advice to internal and external customers• Analysing customer performance data to identify opportunities to optimise trading• Collaborating with other teams, recommending and implementing changes to processes and products within Tradebyte to improve customer experience• Participating in continuous improvement with reviews of product data process flows and performanceKey Skills and Competencies:• Experience of leading and advising customers through technical and non-technical solutions• Deep knowledge and understanding of working with data; including data analysis, database querying and data transformation• Excellent SQL skills• Able to analyse and interpret data to define next steps, and a new course of action• Able to quickly build working relationships with internal and external teams• Able to accurately document processes and technical investigations Show less
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Brightsource
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United Kingdom
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Advertising Services
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1 - 100 Employee
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Data and Document Composistion Manager
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Apr 2016 - Jun 2018
This role consisted of specialising in charity businesses, supporting the Prize and Data Services team through performance of regular scheduled client work, along with ad-hoc jobs and analysis. Responsibilities: • Data checking, coding, deduping, industry suppression's, technical support and quality assurance through use of Cygnus. • Creating Document Composition through the use of scripting, editing and creating data variables within Quadient (GMC Inspire) • Running and completing Data Processing reports, alongside creating PO's for industry suppressions • VBA and Excel development projects. Key Skills and Competencies: • In-depth knowledge of Microsoft Excel • Effective with self-time management. • Cygnus coding and scripting. • Quadient (GMC Inspire) scripting. Show less
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Blue Sheep
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United Kingdom
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Accounting
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1 - 100 Employee
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Senior Data Consultant
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Sep 2015 - Apr 2016
Using all my past knowledge and experience as a Data Consultant to run and manage all the Information Services and UKBU work, and directly reporting to my Information and Solution Services Manager.This promotion and extra responsibility covers everything in my previous job role, plus:Responsibilities:•Managing and planning resources for the Information Services and UKBU teams•Working one on one with the Information Sales team to help give a technical understanding of data to them and their clients.•Development work in automating the larger build process with SSIS and SQL•Developing an understanding and knowledge of Single Customer Views •Attending client meetings as a technical source of information on products. •Learning many aspects of the companies Outsourced Service's work, to cover work and responsibilities, when needed. Show less
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Data Consultant
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Apr 2013 - Sep 2015
Promoted to a Data Consultant after six months. This role built upon my previous role, with added responsibilities and tasks. Responsibilities:•Data checking, processing, technical support, quality assurance and a vast range of program and technical knowledge.•Database builds, running and automation by using knowledge of SQL, Alterian & SSIS.•Running and maintaining Blue Sheep's UKBU business universe, the most comprehensive database of business data available in the UK.•Email broadcasts, analysis, campaign creation and statistic reports through SDL Email Manager and use of HTML.•Business consultancy.•Close cooperation with the Sales, Account Manager and Build departments in proceduredevelopment Show less
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Junior Data Consultant
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Nov 2012 - Apr 2013
This role consisted of supporting my Client Delivery Manager through performance of regular scheduled client work, along with ad-hoc jobs and analysis.Responsibilities:•Data checking, processing, technical support, quality assurance.•Database builds, running and automation by using knowledge of Access and Alterian•Email broadcasts, analysis, campaign creation and statistic reports through SDL Email Manager and use of HTML.•Mapping, postal extraction and distance times through use of Map Info and custom tool boxes.•Close cooperation with the Sales and Account Manager's in procedure development Show less
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Education
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2013 - 2017
The Open University
Bachelor's degree, Computer Science -
2008 - 2012
University of Gloucestershire
Bachelor's degree, Intermedia/Multimedia
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