Nick O.

Digital Project Manager at 1000heads
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Contact Information
us****@****om
(386) 825-5501
Location
Pasadena, US

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Credentials

  • Project Management Essentials Certified (PMEC)
    Management and Strategy Institute
    Jul, 2019
    - Nov, 2024
  • SCRUM Fundamentals
    Project Management Institute
    Sep, 2018
    - Nov, 2024
  • Salesforce Management
    Salesforce Trailhead
    Sep, 2018
    - Nov, 2024
  • Project Management Professional (PMP)
    Project Management Institute
    Nov, 2022
    - Nov, 2024

Experience

    • United Kingdom
    • Advertising Services
    • 200 - 300 Employee
    • Digital Project Manager
      • Jun 2022 - Mar 2023

      - Developed and managed project plans for all Snapchat (client) marketing verticals, optimizing resource allocation and project timelines using Jira, Asana, Smartsheet, and Confluence. - Spearhead the creation of a new WBS format, significantly enhancing client visibility on project progress, reducing data redundancy tasks by 30%, and saving an estimated 25 hours a month on inefficiencies. - Utilized Agile methodologies to monitor and develop websites, multimedia projects and campaigns… Show more - Developed and managed project plans for all Snapchat (client) marketing verticals, optimizing resource allocation and project timelines using Jira, Asana, Smartsheet, and Confluence. - Spearhead the creation of a new WBS format, significantly enhancing client visibility on project progress, reducing data redundancy tasks by 30%, and saving an estimated 25 hours a month on inefficiencies. - Utilized Agile methodologies to monitor and develop websites, multimedia projects and campaigns, and experiential events, in a client-facing capacity. - Fostered a collaborative work environment, coordinating with cross-functional teams of up to 20 members to ensure project deliverables met client expectations. Show less - Developed and managed project plans for all Snapchat (client) marketing verticals, optimizing resource allocation and project timelines using Jira, Asana, Smartsheet, and Confluence. - Spearhead the creation of a new WBS format, significantly enhancing client visibility on project progress, reducing data redundancy tasks by 30%, and saving an estimated 25 hours a month on inefficiencies. - Utilized Agile methodologies to monitor and develop websites, multimedia projects and campaigns… Show more - Developed and managed project plans for all Snapchat (client) marketing verticals, optimizing resource allocation and project timelines using Jira, Asana, Smartsheet, and Confluence. - Spearhead the creation of a new WBS format, significantly enhancing client visibility on project progress, reducing data redundancy tasks by 30%, and saving an estimated 25 hours a month on inefficiencies. - Utilized Agile methodologies to monitor and develop websites, multimedia projects and campaigns, and experiential events, in a client-facing capacity. - Fostered a collaborative work environment, coordinating with cross-functional teams of up to 20 members to ensure project deliverables met client expectations. Show less

    • United States
    • Events Services
    • 100 - 200 Employee
    • Program Operations Manager
      • Aug 2019 - Jun 2022

      - Led program and project design across all stages for both new and existing clients, tracking results and progress via Jira, Salesforce, and Confluence. - Pioneered the company's first outbound prospective pitches using cutting-edge industry data analysis, expanding our client base and unlocking 7-figure revenue opportunities. - Managed relationships with over 30 clients and vendors, ensuring clear communication and meeting project milestones. - Assisted with internal merger projects,… Show more - Led program and project design across all stages for both new and existing clients, tracking results and progress via Jira, Salesforce, and Confluence. - Pioneered the company's first outbound prospective pitches using cutting-edge industry data analysis, expanding our client base and unlocking 7-figure revenue opportunities. - Managed relationships with over 30 clients and vendors, ensuring clear communication and meeting project milestones. - Assisted with internal merger projects, including new sales standardization, system integrations, and technical assistance. - Followed traditional SDLC methodologies (including Agile, Kanban, and Waterfall) to develop internal software / broadcasting programs to provide optimal service for clients. Show less - Led program and project design across all stages for both new and existing clients, tracking results and progress via Jira, Salesforce, and Confluence. - Pioneered the company's first outbound prospective pitches using cutting-edge industry data analysis, expanding our client base and unlocking 7-figure revenue opportunities. - Managed relationships with over 30 clients and vendors, ensuring clear communication and meeting project milestones. - Assisted with internal merger projects,… Show more - Led program and project design across all stages for both new and existing clients, tracking results and progress via Jira, Salesforce, and Confluence. - Pioneered the company's first outbound prospective pitches using cutting-edge industry data analysis, expanding our client base and unlocking 7-figure revenue opportunities. - Managed relationships with over 30 clients and vendors, ensuring clear communication and meeting project milestones. - Assisted with internal merger projects, including new sales standardization, system integrations, and technical assistance. - Followed traditional SDLC methodologies (including Agile, Kanban, and Waterfall) to develop internal software / broadcasting programs to provide optimal service for clients. Show less

    • United States
    • Computer Hardware Manufacturing
    • 200 - 300 Employee
    • Office / Project Manager
      • Oct 2017 - Aug 2019

      - Directed a comprehensive office relocation project and company merger, handling all aspects from site selection to IT infrastructure setup to furniture assembly and installation. - Introduced an innovative HR Intake Request system, significantly increasing productivity by 40% and reducing average turnaround time for HR requests from 8 days to 2 days. - Utilized Trello, Jira, and custom-built project management software and tools to track progress and manage project documentation… Show more - Directed a comprehensive office relocation project and company merger, handling all aspects from site selection to IT infrastructure setup to furniture assembly and installation. - Introduced an innovative HR Intake Request system, significantly increasing productivity by 40% and reducing average turnaround time for HR requests from 8 days to 2 days. - Utilized Trello, Jira, and custom-built project management software and tools to track progress and manage project documentation, maintaining accountability and transparency, and standardizing methodologies across the company. - Managed system implementation projects, in addition to assessing/coordinating vendor software add-ons across all departments. Show less - Directed a comprehensive office relocation project and company merger, handling all aspects from site selection to IT infrastructure setup to furniture assembly and installation. - Introduced an innovative HR Intake Request system, significantly increasing productivity by 40% and reducing average turnaround time for HR requests from 8 days to 2 days. - Utilized Trello, Jira, and custom-built project management software and tools to track progress and manage project documentation… Show more - Directed a comprehensive office relocation project and company merger, handling all aspects from site selection to IT infrastructure setup to furniture assembly and installation. - Introduced an innovative HR Intake Request system, significantly increasing productivity by 40% and reducing average turnaround time for HR requests from 8 days to 2 days. - Utilized Trello, Jira, and custom-built project management software and tools to track progress and manage project documentation, maintaining accountability and transparency, and standardizing methodologies across the company. - Managed system implementation projects, in addition to assessing/coordinating vendor software add-ons across all departments. Show less

    • United States
    • Internet Marketplace Platforms
    • 700 & Above Employee
    • Lead Sales Manager (Contractor)
      • Feb 2017 - Sep 2017

      - Ranked highest in management satisfaction (assessed by Sales Associates). - Managed 1 of 15 locations in Los Angeles in converting leads to Uber Drivers. Upon start, the location was ranked 14th. Within 6 weeks the team became 2nd best in Los Angeles. - Managed and trained 8+ sales associates using servant leadership, and incentivized progress with customized rewards. Core Responsibilities: -Part of the newly instated Outreach program. Was brought in as temporary… Show more - Ranked highest in management satisfaction (assessed by Sales Associates). - Managed 1 of 15 locations in Los Angeles in converting leads to Uber Drivers. Upon start, the location was ranked 14th. Within 6 weeks the team became 2nd best in Los Angeles. - Managed and trained 8+ sales associates using servant leadership, and incentivized progress with customized rewards. Core Responsibilities: -Part of the newly instated Outreach program. Was brought in as temporary talent to manage several employees in an effort to find and recruit new drivers to the ridesharing platform. -Mentored employees in successful selling techniques and encouraged cross-selling additional products and services. -Participated in weekly meetings with the VP of Sales to discuss strategy effectiveness. Show less - Ranked highest in management satisfaction (assessed by Sales Associates). - Managed 1 of 15 locations in Los Angeles in converting leads to Uber Drivers. Upon start, the location was ranked 14th. Within 6 weeks the team became 2nd best in Los Angeles. - Managed and trained 8+ sales associates using servant leadership, and incentivized progress with customized rewards. Core Responsibilities: -Part of the newly instated Outreach program. Was brought in as temporary… Show more - Ranked highest in management satisfaction (assessed by Sales Associates). - Managed 1 of 15 locations in Los Angeles in converting leads to Uber Drivers. Upon start, the location was ranked 14th. Within 6 weeks the team became 2nd best in Los Angeles. - Managed and trained 8+ sales associates using servant leadership, and incentivized progress with customized rewards. Core Responsibilities: -Part of the newly instated Outreach program. Was brought in as temporary talent to manage several employees in an effort to find and recruit new drivers to the ridesharing platform. -Mentored employees in successful selling techniques and encouraged cross-selling additional products and services. -Participated in weekly meetings with the VP of Sales to discuss strategy effectiveness. Show less

    • Austria
    • Food and Beverage Services
    • 700 & Above Employee
    • Account Sales Manager
      • Feb 2016 - Dec 2016

      - Created and implemented a marketing strategy that doubled Red Bull sales in stores with the marketing plan. The strategy was adopted by a gasoline chain that added the marketing strategy to all West Coast stores. -Achieved overall quota of 130% as Sales Manager. Core responsibilities: -Distributed product and promotional material to sales locations within a specific jurisdiction. Commission-based with incentives based on product placement, volume, new stores, etc. - Created and implemented a marketing strategy that doubled Red Bull sales in stores with the marketing plan. The strategy was adopted by a gasoline chain that added the marketing strategy to all West Coast stores. -Achieved overall quota of 130% as Sales Manager. Core responsibilities: -Distributed product and promotional material to sales locations within a specific jurisdiction. Commission-based with incentives based on product placement, volume, new stores, etc.

    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Regional Manager
      • Jul 2014 - Sep 2015

      - Hosted several marketing events to teach leads on 3D printing usage, which typically resulted in dramatic sales boosts. - Achieved 112-200% of monthly goal. - Managed and instructed 40+ employees on viable sales tactics, specifically pertaining to 3D printing. Core Responsibilities: - Enabled business expansion, revenue development, and customer gains, with successful strategic planning. - Devised marketing, sales, and customer promotions to work alongside… Show more - Hosted several marketing events to teach leads on 3D printing usage, which typically resulted in dramatic sales boosts. - Achieved 112-200% of monthly goal. - Managed and instructed 40+ employees on viable sales tactics, specifically pertaining to 3D printing. Core Responsibilities: - Enabled business expansion, revenue development, and customer gains, with successful strategic planning. - Devised marketing, sales, and customer promotions to work alongside national plans. - Maintained a strong understanding of competitors, their offerings, and their presence in assigned territory (Northern California). Show less - Hosted several marketing events to teach leads on 3D printing usage, which typically resulted in dramatic sales boosts. - Achieved 112-200% of monthly goal. - Managed and instructed 40+ employees on viable sales tactics, specifically pertaining to 3D printing. Core Responsibilities: - Enabled business expansion, revenue development, and customer gains, with successful strategic planning. - Devised marketing, sales, and customer promotions to work alongside… Show more - Hosted several marketing events to teach leads on 3D printing usage, which typically resulted in dramatic sales boosts. - Achieved 112-200% of monthly goal. - Managed and instructed 40+ employees on viable sales tactics, specifically pertaining to 3D printing. Core Responsibilities: - Enabled business expansion, revenue development, and customer gains, with successful strategic planning. - Devised marketing, sales, and customer promotions to work alongside national plans. - Maintained a strong understanding of competitors, their offerings, and their presence in assigned territory (Northern California). Show less

    • CEO
      • Jun 2014 - Jul 2015

      -Launched and managed a travel agency focused on First-Class travel. -Developed a clear mission, vision, and culture for company employees. - Designed training modules that implemented strategic business practices and organizational behavior training concepts. -Launched and managed a travel agency focused on First-Class travel. -Developed a clear mission, vision, and culture for company employees. - Designed training modules that implemented strategic business practices and organizational behavior training concepts.

    • Travel Concierge
      • Sep 2013 - Jun 2014

      - Trained multiple employees on sales strategies and technical knowledge for finding flights, increasing the overall office revenue by 22%. - Ranked highest in customer satisfaction. Core Responsibilities: -Prospected and developed relationships with new and existing clients. -Provided travel assistance and concierge services to clients, including booking airfare, hotels, cruises, activities, tours, transportation, reservations, etc. -Leveraged preferred… Show more - Trained multiple employees on sales strategies and technical knowledge for finding flights, increasing the overall office revenue by 22%. - Ranked highest in customer satisfaction. Core Responsibilities: -Prospected and developed relationships with new and existing clients. -Provided travel assistance and concierge services to clients, including booking airfare, hotels, cruises, activities, tours, transportation, reservations, etc. -Leveraged preferred travel suppliers to ensure the best rates and amenities for clients. -Added job responsibilities included training new employees on airfare searches and sales success. Show less - Trained multiple employees on sales strategies and technical knowledge for finding flights, increasing the overall office revenue by 22%. - Ranked highest in customer satisfaction. Core Responsibilities: -Prospected and developed relationships with new and existing clients. -Provided travel assistance and concierge services to clients, including booking airfare, hotels, cruises, activities, tours, transportation, reservations, etc. -Leveraged preferred… Show more - Trained multiple employees on sales strategies and technical knowledge for finding flights, increasing the overall office revenue by 22%. - Ranked highest in customer satisfaction. Core Responsibilities: -Prospected and developed relationships with new and existing clients. -Provided travel assistance and concierge services to clients, including booking airfare, hotels, cruises, activities, tours, transportation, reservations, etc. -Leveraged preferred travel suppliers to ensure the best rates and amenities for clients. -Added job responsibilities included training new employees on airfare searches and sales success. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Drum Sales Associate
      • May 2012 - Sep 2013

      -Assisted customers and guided them through the sales process. -Achieved an average 118% of monthly sales goals. -Was the first employee to be fully certified in all departments. -Assisted customers and guided them through the sales process. -Achieved an average 118% of monthly sales goals. -Was the first employee to be fully certified in all departments.

    • United States
    • Museums, Historical Sites, and Zoos
    • 100 - 200 Employee
    • Photographer
      • Apr 2011 - May 2012

      -Used and maintained modern and traditional technical equipment (cameras, lenses, etc.). -Directed participants and arranged objects, scenes, lighting and background to adhere to specifications. -Assisted customers in viewing their photos, and guided them through the sales process upon their departure from the zoo. -Achieved an average of 112% of daily photo sales goals, with the highest average basket size per customer. -Used and maintained modern and traditional technical equipment (cameras, lenses, etc.). -Directed participants and arranged objects, scenes, lighting and background to adhere to specifications. -Assisted customers in viewing their photos, and guided them through the sales process upon their departure from the zoo. -Achieved an average of 112% of daily photo sales goals, with the highest average basket size per customer.

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Administrative Assistant
      • May 2008 - Mar 2011

      -Handled administrative requests and queries from senior managers. -Wrote and distributed email, correspondence memos, letters, faxes and forms. -Collected and organized biological fish and water samples. -Made standardized observations on collected fish samples such as length, weight, behavior, growth, survival, and or signs of parasites, diseases or pathogens. -Handled administrative requests and queries from senior managers. -Wrote and distributed email, correspondence memos, letters, faxes and forms. -Collected and organized biological fish and water samples. -Made standardized observations on collected fish samples such as length, weight, behavior, growth, survival, and or signs of parasites, diseases or pathogens.

Education

  • Western Governors University
    Bachelor of Science - BS, Business Administration and Management, General

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