Zuleika Rivera
Inside Sales Representative at World Emblem- Claim this Profile
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Topline Score
Bio
Experience
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World Emblem™
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United States
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Textile Manufacturing
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100 - 200 Employee
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Inside Sales Representative
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Oct 2015 - Present
Hollywood, FL Qualify new sales leads. Provide information to potential clients, provde pricing and explain the ordering process, update clients on product launches. Process orders, Maintain data on Salesforce CRM.
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Customer Service Representative
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Jun 2004 - Sep 2013
Brooklyn, NY Made new reservations, changed reservations. Trained new operators on company rules, phone procedures and computer system.
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New York State Department of Labor
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United States
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Government Administration
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700 & Above Employee
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Customer Service Representative
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Sep 1999 - Sep 2001
Entered new claims, adjusted claimant information. Answered claimant questions on procedures.
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Front Desk Receptionist
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Oct 1998 - Jun 1999
New York, NY Answered Phones, took messeges, greeted clients, maintained scheduling and upkeep of conference room, ordered supplies, ditribution and preparing mail, using postage machine.
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Front Desk Receptionist
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1997 - 1998
New York, NY Answered phones and transferred calls on 20 line switchbaod. Entered Data into Filing system. Received and distributed mail. Set up messenger service. Maintained conference room.
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Education
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Kingsborough Community College
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YWCANYC
Microsoft Word/Excel