City Launcher

• May 2023 - Present

klikit was established with the goal of assisting food and beverage (F&B) businesses in efficiently managing their online presence, order management, and menu or product offerings through a user-friendly portal. Responsibilities: • Lead end-to-end product launch process in Bali. • Conduct market analysis for a successful Go-To-Market (GTM) phase. • Utilize data-driven strategies to engage, retain, and support clients for klikit's success. • Collaborate with all divisions to enhance product and service quality. • Foster relationships with stakeholders to ensure a successful product launch in Bali. • Identify potential leads and oversee the entire process. • Evaluate and review results on weekly and monthly basis to determine the most effective strategy. • Provide action plans and coordinate with relevant parties to address client needs and resolve issues. Show less

Account Manager

• Nov 2021 - May 2023

As GoTo's fintech pillar, GoTo Financial accelerates financial inclusion through leading financial services and merchants solutions. GoTo Financial provides the financial tools designed to grow both individuals and businesses of all stages in beginning their financial planning journey with ease. Responsibilities: • Coordinate with all division to improve the quality of the products and services. • Develop and build relationships with stakeholders and customers to improve customer experience. • Set up and implement data-driven strategies to engage, retain and help company merchants to succeed with Go To Financial • Understand merchant partner needs and conduct up-selling for premium features • Maintain and report on renewal and upselling results on a regular basis and suggest improvements • Provide action plan and liaise with related party to address merchant needs and/or issue Show less

Platform Business Associate

• May 2019 - May 2021

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, Acccenture offers Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Responsibilities: • Follow complex technical instructions to access documents from designated tools • Connect with products, technologies, and operations to complete work goals. • Responsible for the development, improvement, and maintenance of standards for the security of online communities. • Collects, measures, analyzes, evaluates, interprets, and summarizes data in preparation for generating reports to be used for performance evaluation of the project Show less

Account Executive

• Feb 2018 - Feb 2019

As a subsidiary of MNC Media is the largest and most integrated media company in Southeast Asia, iNews dedicated to deliver news and information to all of Indonesia. Responsibilities: • Creating and maintaining sustainable customer relationships to deliver sales growth to meet and exceed revenue targets • Developing business media solution or project proposal based on clients’ business requirements • Coordinate with Legal, Finance and Production team to ensure compliance and resolve sales-related issues Show less

Brand Activation Executive

• Jan 2017 - Feb 2018

PowerSwitch (PSW) is one of Indonesia’s largest field marketing agency. With its pedigree in field marketing, PowerSwitch has evolved to offer a diverse range of marketing services across a broad spectrum of industries with a focus on strategic product sampling, brand activation, shopper marketing, gaining local insights and marketing intelligence. Responsibilities: - Manage the entire sampling business operation cycle in particular project handled across Indonesia - Define the right model to execute sampling program - Build and maintaining professional relationship with clients (Brand Executive, Brand Manager, Marketing Manager and the above level related). - Create the project strategic planning to concept and program development. - Throwing and implementing ideas to actualize client's goals in current business operation. - Analyzing product trends and competitors business strategies, then utilize it as the key learning for current operation. - Establish budget estimation to project execution with breakdown what are the needs and by attach the costing based on the company benchmark - Monitoring all reports and documentation related, to be presented to clients in weekly or monthly review. - Training the potential manpower recruited who will be assigned in the project operation. Show less

Deputy Executive Secretary

• Jan 2016 - Apr 2016