Géraldine R.

Responsable de compte at Bookiply (part of the Holidu Group)
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Contact Information
us****@****om
(386) 825-5501
Location
Bordeaux, Nouvelle-Aquitaine, France, FR
Languages
  • Français Native or bilingual proficiency
  • Anglais Full professional proficiency
  • Espagnol Limited working proficiency

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Teva IMBERT

It was a pleasure to work with Géraldine in for 1 year. During this time, we worked on multiple projects related to SAP. Géraldine is a person with a strong motivation and aims for excellence all the time. She is creative, energetic, solution oriented and highly motivated with great communication skills. She is an asset to any company.

Kevin Marius

Géraldine is someone you want to work with definitely ! Very professional and fast learning. She became quickly a key element here at RED for the french market. We will highly miss her skills and knowledge.

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Experience

    • Germany
    • Internet Publishing
    • 200 - 300 Employee
    • Responsable de compte
      • Feb 2023 - Present

    • Sales Manager
      • Jul 2022 - Feb 2023

    • Togo
    • Non-profit Organizations
    • Bénévole
      • Apr 2022 - Present

      Refonte du site internet de l’association (design, content, SEO) & animation et encadrement des enfants en orphelinat Refonte du site internet de l’association (design, content, SEO) & animation et encadrement des enfants en orphelinat

    • United Kingdom
    • Real Estate
    • 1 - 100 Employee
    • Manager of Sales
      • May 2021 - Mar 2022

      - Developing relationships and negotiating contracts with landlords and real estate developers- Educate potential customers to the benefits of Nestify and the short-term rental market- Handling inbound and outbound sales through the phone and in-person- Identifying service improvements by remaining informed on industry trends and competitors- Keep up-to-date with local regulations surrounding the letting market- On-boarding our properties and building trust with landlords from the very beginning- Working cross-functionally within the company to develop process and improve client satisfaction- Solving challenging internal and external issues when things go wrong Show less

    • Marketing and Website management
      • Oct 2020 - Jul 2021

      - Liaising with designers to optimise conversion rate UX/UI, - Optimise funnel and landing pages- Website content management: create contents, copywriters selection and management, content verification - SEO Strategy management: define keywords, create SEO content, analyse performance - User testing

    • Account Manager
      • Aug 2019 - Mar 2021

      - Overseeing the running of the Property Management department - Investigating and resolving queries and complaints- Managing the upkeep and maintenance of the properties portfolio- Building and maintaining excellent relationships with all landlords and tenants - Ensuring properties preparation for tenants to move in - Ensure deposit returns are managed within company timescales and any issues resolved- Proactively keeping up to date with legislation changes and health & safety compliance Show less

    • Real Estate Rental Agent
      • Aug 2019 - Mar 2021

      - Prospect new tenants, qualify their requirements and identify suitable properties - Generate bookings, documentation check and organize check-ins - Analyze market trends and adapt properties pricing strategy - Liaise with landlords for offers

    • United Kingdom
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Sales Consultant
      • Oct 2018 - Jul 2019

      - Identify, approach and build report with potential clients - Understand the clients’ projects and qualify their need(s) - Build and maintain a strong relationship with clients - Negotiate the terms (rate, exclusivity etc.) - Identify, approach, qualify and interview the candidates - Build a network of SAP talent - Matching candidates with clients’ roles - Organise, manage and prepare interviews - Identify, approach and build report with potential clients - Understand the clients’ projects and qualify their need(s) - Build and maintain a strong relationship with clients - Negotiate the terms (rate, exclusivity etc.) - Identify, approach, qualify and interview the candidates - Build a network of SAP talent - Matching candidates with clients’ roles - Organise, manage and prepare interviews

  • DMCK Rooms
    • London, Royaume-Uni
    • Letting Manager
      • Sep 2015 - Oct 2018

      - Recruit and train the new staff - Evaluate the team performances (via KPI and monthly target) - Chair general meetings with the head of each service and the CEO to report results, make adjustments, increase performance and improve client service - Anticipate the market move and seasonality to adapt the strategy and allocate resources - Build and maintain a strong customer relationship - Handle the customers’ disputes and find solutions - Define the business processes and implement solutions to maximize the team efficiency and the company profitability Show less

  • Estate Student
    • London, Royaume-Uni
    • Marketing Assistant (Internship)
      • Apr 2015 - Sep 2015

      - Build up a marketing campaign through social network to attract new customers and deliver a strong brand reputation - Establish and manage partnerships with universities and business schools to increase the customer number by offering accommodation to their students (ESCP, Dauphine University, INSEEC, Imperial College, BIIM) - Create the website content (Magento Commerce) optimise it increase online bookings number - Take online reservation for accommodations and manage the client folder until his move-in - Deal with Landlords regarding the property maintenance - Prospection of clients, coordination of the qualification to determinate individual requirement in order to identify the suitable properties and conduct viewings delivering exemplary customer service to ensure positive outcomes for the company Show less

    • France
    • Wholesale
    • 1 - 100 Employee
    • International Trade Assistant (Internship)
      • Nov 2013 - Dec 2013

      - Importation of a new product range and management of the supply chain - Create the marketing campaign for the new products inside the company and outside (mailing, social network, specialised magasines) - Excel Sheets creation to calculate the shipping price per supplier depending on the item dimensions in order to optimise the costs. - Invoice control and correction to avoid the loss - Translation of product sheets - Order entry in Sage (POS Software) and data transmission to the back office Show less

    • 1 - 100 Employee
    • Marketing Assistant (Internship)
      • May 2013 - Jun 2013

      - Implementation of a Social Media communication campaign through prize - Facebook content creation to create a community and make known the Nuspace store. - Excel sheet creation to update and manage the product prices every year depending on the suppliers invoices. - Benchmarking of the neighbouring stores to analyse the client services draw inspiration from them. - Organisation of a large sell-off to attract a different target from the usual one. - Order entry in Lightspeed - Implementation of a Social Media communication campaign through prize - Facebook content creation to create a community and make known the Nuspace store. - Excel sheet creation to update and manage the product prices every year depending on the suppliers invoices. - Benchmarking of the neighbouring stores to analyse the client services draw inspiration from them. - Organisation of a large sell-off to attract a different target from the usual one. - Order entry in Lightspeed

Education

  • Excelia Group La Rochelle
    Bachelor Business, Marketing and Customer Relationship Management
    2012 - 2015

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