Tiffany Lyle

Training Specialist / Product Support Specialist IV at Symplicity
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Contact Information
us****@****om
(386) 825-5501
Location
Round Rock, Texas, United States, US

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Sharon Lott

Tiffany is a detail oriented professional who ensured her clients received exceptional and personalized service. She often took initiative to acquire more responsibility for managing processes and systems to ensure reliable service delivery at every turn. She is an asset to any team and an outstanding individual.

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Credentials

  • Customer Focused, Level 1
    Dale Carnegie Digital
    Feb, 2016
    - Nov, 2024
  • Effective Communicator, Level 1
    Dale Carnegie Digital
    Feb, 2016
    - Nov, 2024
  • Outstanding Customer Service
    Dale Carnegie Training

Experience

    • United States
    • Software Development
    • 200 - 300 Employee
    • Training Specialist / Product Support Specialist IV
      • Aug 2007 - Present

      Product support for universities using the CSM Symplicity software. Technical writing of manuals and testing. Produce videos for client use to fully utilize the system and it's components.Training clients on different aspects and modules within the CSM. Lead trainings at conferences and on-sites for clients. Conduct international training with European clients. Product support for universities using the CSM Symplicity software. Technical writing of manuals and testing. Produce videos for client use to fully utilize the system and it's components.Training clients on different aspects and modules within the CSM. Lead trainings at conferences and on-sites for clients. Conduct international training with European clients.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Recruitment Support Specialist
      • Jun 1999 - Aug 2007

    • United States
    • Semiconductor Manufacturing
    • 700 & Above Employee
    • Executive Assistant to the CFO
      • Jun 1998 - Apr 1999

    • Technical Recruiter
      • Dec 1996 - Jun 1998

Education

  • The University of Texas at Austin
    BA, Anthropology, Archaeology and History
    1993 - 1996
  • Taylor High School
    1984 - 1987

Community

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