Experience

People's Community Clinic

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Population Health Analyst

  • May 2022 - Present

  • Monitor payer (HEDIS) metrics, identify scale of issues with attributions, collaborate across departments to reduce attribution discrepancies and improve performance on metrics. • Created project management framework using Smartsheet and Sharepoint to implement care coordination pilot, with timelines, deliverables, responsibilities, key personnel assigned• Create tools using population health software (i2i Tracks) for clinical staff to use for care coordination. • Provide group and individual trainings for nurses in the use of population health tools and efficient workflows• Create custom dashboards and visualizations to evaluate progress on care coordination goals.• Maintain and run R-code to establish risk stratification profiles for use in care coordination.• Work with ICC/ Connexus (HIE) to maintain regular reports on ER visits/hospitalizations/ utilization, develop specifications, and ensure deliverables are met. Automate data processing and data flow to internal stakeholders using R.• Contribute to grant reporting with metrics and narrative descriptions of ongoing work.• Collaborate with consultants (Agile Analytics) to develop and implement data workflows for population health work• Maintain documentation of reporting processes and new workflows.• Committee memberships— Quality - reviewed organization wide and department specific quality metrics, assisted with developing PDSA cycles, contributed to policy and procedure document review — Medical Operations - the interface of medical care and supportive operations (referrals, records, call center, lab, revenue cycle etc). Collaborated across departments to improve patient care and operations workflows.— EMR Selection - participated in vendor demos, provided vendor review comments, and scored according to established rubric. Ultimately selected EPIC as the new EMR. Show less

• Clinical Informatics Specialist

  • May 2018 - May 2022

  • Built, ran, and maintained quality metrics reports using SQL, R, i2i Tracks and Excel• Submitted regular data reports for grants and other funders (St. David’s, Central Health)• Shared and communicated data across multiple departments and served as subject matter expert on measure development and data sourcing• Trained clinical, admin, and support staff on data systems, interpreting metrics, and data literacy to support improved patient outcomes and a culture of continuous improvement• Worked across departments to identify workflow challenges and implement process improvements, particularly as they relate to data and analytics• Contributed to quality driven PDSA cycles by providing relevant baseline data and repeat measurements• Contributed to population health work and risk model creation by extracting data from EHR/SQL, provided insights on how the data connect to current clinical practice and national quality standards• Collaborated with external partners around data collection and analysis (Find Help, SHIP, VAC-Opts, Children’s Optimum Health, Central Health, Agile Analytics)• Developed and maintained documentation of clinical quality measures and UDS reporting• Assisted with program evaluation including statistical review (anova, chi-square, correlations) and matched group comparisons using R, SQL, and Excel Show less



Every Body Texas

• Data Specialist

  • Apr 2015 - May 2018

  • Onboarded new sub-recipients and trained them on Title X rules and regulations. Performed site visits to monitor compliance and provide on-site technical assistance. • Monitored Title X data submissions from sub-recipients and performed quality assurance checks on a routine basis. • Assisted sub-recipients with corrections to data submissions: collection, input, extraction, formatting, submission. • Maintained and updated the data manual for the Title X network. • Performed evaluation activities for special projects including: HIV screening, LARC fund impact analysis, and the integration of Zika screening and prevention into existing family planning services. • Contributing author of annual impact reports and local and state-wide needs assessments. Analyzed data using SPSS, Microsoft Power BI, and ArcGIS. • Designed and implemented data dashboard using Microsoft Power BI for all sub-recipients in the Texas Title X network. Dashboards allowed sub-recipients and Every Body Texas staff from all departments to monitor quality benchmarks and identify challenges in programmatic, clinical, administrative, or reporting processes. • Created new statistical software syntaxes and managed existing syntaxes to track performance benchmarks and to systematize and automate routine tasks. • Developed a vendor review process and managed relationships with data related vendors. • Maintained data confidentiality according to HIPAA rules. • Served on the national FPAR 2.0 working group in Washington, D.C., representing provider interests. Show less



Texas Higher Education Coordinating Board

• Austin, Texas Area

• Data Analyst

  • Sep 2013 - Apr 2015

  • Conducted pilot program for new data collection method. • Tracked student performance using data from K-12 and higher education institutions (HEIs) allowing for the identification of intervention points to ease the high school to college transition. • Collected data from HEIs and performed quality assurance on CBM reports. • Trained HEIs on data collection standards, data errors, and data definitions. • Consolidated data standards from four data manuals into one cohesive manual for use by all HEI types. • Increased timeliness of Financial Aid Database report: 95% were certified within one week of deadline compared to 88% the previous year. • Created ad-hoc reports using SAS and THECB data. • Maintained data confidentiality according to FERPA rules. Show less



Centro San Antonio

• Director of GIS and Urban Data

  • May 2011 - May 2013

  • Performed spatial data analysis using ArcGIS, created maps to assist with accountability metrics, maintained geodatabase architecture • Performed a variety of economic development related tasks including: a downtown business census, tracking of the downtown office and retail market, and quantitative and descriptive reports on downtown demographics • Cultivated relationships with public and private entities resulting in data sharing and collaboration • Liaised with the San Antonio Police Department, SABER, and the office of the State Demographer to create metric tracking reports for SA2020 goals regarding downtown development, crime, employment, and housing • Created survey methodology and survey instruments for data gathering and analysis • Performed spatial analysis to suggest a PID growth strategy that maximized revenue while minimizing annexed land; this analysis contributed to the renewal of the PID with an expanded boundary and an increase in the rate and term • Responded to external data requests with reports, maps, relevant publications, raw data and data analysis in a timely manner • Facilitated diplomatic discussion at public meetings, recorded input from stakeholders • Attended and recorded minutes at board meetings, interacted with board members • Assisted with annual meetings, property owner meetings, and stakeholder meetings Show less