Experience

Webflow

• United States
• Software Development
• 500 - 600 Employee

• Senior Software Engineer, Backend

  • Apr 2021 - Present



Glitch

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Software Engineer

  • Aug 2019 - Apr 2021



Heroku

• United States
• Software Development
• 1 - 100 Employee

• Software Engineer

  • Jan 2018 - Aug 2019

  San Francisco Bay Area



Sentry (sentry.io)

• United States
• Software Development
• 200 - 300 Employee

• Software Engineer

  • Aug 2016 - Sep 2017

  San Francisco



Kimono Labs

• United States
• Technology, Information and Internet

• Product Specialist

  • Jun 2015 - Feb 2016

  San Francisco Bay Area Build and maintain custom APIs for users through use and comprehensive understanding of the Kimono tool. Maintain intimate knowledge of product to track, detail, and prioritize product bugs and feature requests and pair with engineering team to ensure customer success. Verify product stability via thorough quality assurance testing. Collaborate with team members on process improvements that ensure delivery of exceptional results

• Customer Success Engineer

  • Dec 2014 - Jun 2015

  San Francisco Bay Area Drive customer conversion by responding to user inquiries and providing technical product assistance via Zendesk and Olark customer service platforms. Use HTML, CSS, and JavaScript to provide troubleshooting solutions to users in real time. Generate SEO through help center documentation, use case blogs, social media, and other marketing content



The Global Health Fellows Program II

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Performance and Career Development Program Associate

  • Feb 2014 - Dec 2014

  Prepare regular and ad hoc reports for the PCD team. Maintain spreadsheets and databases to track key information. Communicate with participants and Human Resources regarding evaluations, merit increases, extensions, and professional development funds. Coordinate with members of the PCD team and attend weekly meetings to facilitate performance management processes. Provide logistical support to incoming Foreign Service Nationals.

• Office Coordinator

  • Jul 2013 - Feb 2014

  Washington D.C. Metro Area Plan space for new fellows as well as provide office orientation. Communicate with vendors and track inventory. Organize and execute special requests. Set up meeting space. Coordinate ergonomics assessments.



Carolina Performing Arts

• Box Office Coordinator

  • Jan 2012 - Jun 2013

  Chapel Hill, North Carolina Maintain Box Office on a daily basis with tasks such as opening, closing, processing deposits, organizing and filing mail, keeping inventory, and writing memos. Assist the Box Office Manager with daily tasks. Hire, train, and manage sales associates. Schedule employee shifts as well as schedule and coordinate staff meetings. Recognize and handle issues involving patrons or staff, and troubleshoot issues with the Ticketing System Software. Review policies and procedures and develop ways to make… Show more Maintain Box Office on a daily basis with tasks such as opening, closing, processing deposits, organizing and filing mail, keeping inventory, and writing memos. Assist the Box Office Manager with daily tasks. Hire, train, and manage sales associates. Schedule employee shifts as well as schedule and coordinate staff meetings. Recognize and handle issues involving patrons or staff, and troubleshoot issues with the Ticketing System Software. Review policies and procedures and develop ways to make the Box Office more efficient.

• Rental Services Manager

  • Aug 2010 - Dec 2011

  Chapel Hill, North Carolina Coordinate with varous rental groups to bring shows to Memorial Hall. Set up tickets for shows using the Tessitura Ticketing System. Organize and provide the necessary information to sales associates, and provide excellent customer service.