Experience

MoveHQ

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• QA Manager in Automation

  • Nov 2019 - Present

• PHP Developer

  • Oct 2017 - Aug 2022



ACID Consulting

• Independent Consultant

  • May 2011 - Present

  Columbus, Ohio Area Provide an array of in-depth knowledge, skills and hands-on development of emerging technologies such as database management, web design, tech support and social media. Utilize strong customer service skills to assist clients with strategic planning and marketing of ongoing projects.



gRayCo Productions

• Co-owner

  • 2011 - Present

  Columbus, Ohio Area Co-owner of small production business that produces a variety of short films, stories and art.



IGC Software

• PHP Developer

  • Sep 2016 - Oct 2017



Switchbox Inc.

• United States
• Software Development
• 1 - 100 Employee

• Ruby On Rail Developer

  • Jul 2015 - Jun 2016



Print Syndicate

• Web Developer

  • Jun 2014 - Jul 2015



Rogue Fitness

• United States
• Retail
• 300 - 400 Employee

• Web Developer

  • Aug 2013 - Jun 2014

  Develop and implement modules and fixes in Magento utilizing both MVC and EAV models with a focus on scalability and efficiency.

• Data Entry

  • Nov 2012 - Aug 2013

  Constantly updating products on a live website in a high-intensity and extremely quality-focused environment with no room for error. Extensive use of the Magento eCommerce software.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Mission Control Operations Analyst

  • May 2011 - Nov 2012

  Columbus, Ohio Area Work with scheduling and intra-day reporting to provide data and provide assistance to the operations team in running the call center smoothly and efficiently. Responsibilities generating and running reports along with keeping up with real-time agent statistics and schedules.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Mission Control Operations Analyst

  • 2009 - Apr 2010

  Columbus, Ohio Area Managed representatives and staffing to optimize business needs plus billing. Designed, programmed and built reports used to provided data to clients.

• Quality Assurance Analyst

  • 2008 - 2009

  Columbus, Ohio Area Was liaison between client & department to handle quality control issues in a quick and effective manner.

• Customer Service Representative

  • 2007 - 2008

  Columbus, Ohio Area Assisted call-in customers on a variety of subjects including tech support and general information.



The Haunted Hydro

• Professional Actor

  • Oct 2006 - Oct 2009

  Fremont, OH Performing artist for annual haunt attraction. Utilize improv skills, makeup application and acrobatics to entertain customers.