Stacy Doughan

President & CEO at Clear Lake Area Chamber of Commerce - Iowa
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

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Eliza Steely

'Unwaveringly positive and supportive' is the phrase that comes to mind when I think about Stacy. I had the pleasure of both reporting to her and working along side her during her tenure as a Marketing Manager at HelpSystems. Stacy's uncanny ability to inspire her team, aggressively chase goals in a positive way, and unite teams across departments was unlike any manager I've seen before. She is fiercely loyal, can always find a silver lining, and was one of the best mentors I've ever had in my career. Oh, and her laugh is the most infectious you'll ever hear - it's impossible to not be happy around her! Any employee would be lucky to have Stacy as a manager or a coworker, and even luckier to have her as a mentor. She will be deeply missed at HelpSystems.

Jennifer Merfeld

Stacy brings incredible passion and energy to bear on any work she does. She was our content specialist when I managed the Marketing Communications team at TeamQuest, and Stacy could systematically understand project goals, delineate key points to communicate, and produce material to drive awareness and generate leads. She draws from her sales experience to produce highly effective content, and she knows how to get things done. It was not unusual for Stacy to manage the production of 8-10 content pieces at once, all of which she would guide, edit, and approve on-time and within budget. She’s an absolute gem, and I would love the chance to work with her again.

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • President & CEO
      • May 2019 - Present

    • United States
    • Software Development
    • 100 - 200 Employee
    • Marketing Manager
      • Mar 2017 - May 2019

      Developed and executed B2B marketing programs to support business and sales goals for the business intelligence (Sequel) and capacity management (TeamQuest) product lines at HelpSystems. • Maximized lead generation through integrated marketing campaigns across web, social, email, and paid channels • Created content programs including webinars, eBooks/guides, case studies, social media, and blogs that resonate with target market, and generate action • Regularly analyzed goals for pipeline creation to continually optimize existing programs and maximize ROI • Developed and managed a team of employees, determining staff and skill requirements to meet departmental needs • Collaborated with the internal and external resources required to execute programs on time and on budget including GMs, sales leaders, pre-sales, product management, partners, and design team Show less

    • United States
    • Software Development
    • 1 - 100 Employee
    • Content Marketing & Campaign Lead
      • Aug 2015 - Mar 2017

      Responsible for content that supported strategic and tactical marketing and sales initiatives. Worked closely with design, lead generation, and product teams to generate marketing content and collateral that engaged the audience, conveyed a message, and inspired action. Responsible for content that supported strategic and tactical marketing and sales initiatives. Worked closely with design, lead generation, and product teams to generate marketing content and collateral that engaged the audience, conveyed a message, and inspired action.

    • United States
    • Software Development
    • 1 - 100 Employee
    • National Account Manager
      • Feb 2008 - May 2013

      Created and executed the business plan for Manufacturing, Retail, and Wholesale accounts, engaging Technical, Business Development and Marketing teams as needed to expand sales and serve clients. Functioned as a trusted advisor to new and existing clients, understood and solved business problems using TeamQuest Software to save clients millions of dollars. Provided excellent customer service, effectively communicated and managed relationships between clients and other departments within TeamQuest Corporation, represented TeamQuest at industry events, conferences and onsite customer visits, balanced time effectively between building sales pipeline, closing business and customer retention, tracked progress, provided monthly forecasts and quarterly reports, effectively provided investment quotes and processed purchase orders.• Secured largest Americas Sales initial license order in the amount of $1.2 million• Grew revenue by 80% through securing new and expanding existing Fortune 500 accounts• Provided training and ongoing mentoring to new account managers while covering open account territories• Became the go-to person for sales process, strategy and field marketing questions• Consistently sought out to serve on cross-organization teams Show less

    • Inside Sales Account Manager
      • Nov 2006 - Feb 2008

      Developed interest in TeamQuest’s solutions through campaigns, cold calling and aggressive prospecting, determined prospects business needs, qualified opportunities and moved them forward in the sales process, negotiated and closed sales to new and current customers with revenues less than $800 million within the Manufacturing/Retail/Wholesale, Transportation, Energy/Utilities and Miscellaneous verticals.• Attained 2007 highest percent of quota for Americas Sales• Achieved 127% of quota first year selling• Promoted to National Account Manager after first year of selling Show less

    • United States
    • Machinery Manufacturing
    • 700 & Above Employee
    • Supply Management Specialist
      • May 2005 - Oct 2006

      Assured material availability, evaluated urgency of delinquent orders, addressed inventory issues and executed recovery plans, communicated with suppliers, tracked supplier performance, evaluated supplier delivery performance, decreased premium freight use, and worked on a team to reduce inventory by 2 million dollars.

    • Information Specialist
      • May 2003 - May 2005

      Coordinated and organized data collection for projects improving safety, quality, delivery, and efficiency, gathered contents and constructed operator preventative maintenance manuals, produced value stream maps and process charts, wrote internal news articles, created and maintained web pages, developed online training package, conducted training, organized information into PowerPoint presentations for John Deere Waterloo Works staff, and prioritized projects in order to meet deadlines.

    • Computer Support Representative
      • Aug 2002 - May 2003

      Used telephone communication to diagnose hardware and software application issues in order to provided quality technical assistance and support for various software applications and hardware components to over 3,300 John Deere employees worldwide. Within the first six months of employment, achieved the highest resolution rate (83%) out of 12 customer support representatives (team average 76%).

Education

  • University of Northern Iowa
    Bachelor of Arts, Marketing
    2001 - 2005

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